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Telecom Network Jobs in Rochester, NY (NOW HIRING)

Warehouse Associate

Rochester, NY · On-site

$15.75 - $18.75/hr

Tri Tower Telecom JOB TITLE: Warehouse Associate DEPARTMENT: Asset Recovery REPORTS TO: Operations ... Unload, sort, identify, and process incoming networking, telecommunications, data center, and ...

OPE

Rochester, NY · On-site

$68K - $80K/yr

Overview At MasTec Network Solutions we build for the future. Yours and ours As an Outside Plant ... You want to learn the telecom construction trade * You appreciate a varied work environment, both ...

Deep expertise in IP/cloud networking, core protocols (TCP/UDP, RTP, OSPF, HSRP), telecom/signaling protocols (SIP, H.323, ISUP), and legacy/RF technologies, with working knowledge of XMPP and SBCs.

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Telecom Network information

See Rochester, NY salary details

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$48

$71

How much do telecom network jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for telecom network in Rochester, NY is $48.58, according to ZipRecruiter salary data. Most workers in this role earn between $36.78 and $60.96 per hour, depending on experience, location, and employer.

What is a telecom network?

A telecom network is a system of interconnected devices and infrastructure that enables the transmission of voice, data, and video communications over distances. These networks include components like switches, routers, transmission lines, and wireless technologies that work together to connect users and devices. Telecom networks are essential for providing phone, internet, and other communication services to individuals and businesses. They can be wired or wireless and often span local, national, or even global areas.

What are the key skills and qualifications needed to thrive in telecom network roles?

To thrive in a Telecom Network role, you need a solid background in network engineering, telecommunications protocols, and a relevant degree such as in computer science or electrical engineering. Familiarity with tools like network analyzers, Cisco equipment, and certifications such as CCNA or CompTIA Network+ are commonly required. Strong problem-solving abilities, teamwork, and effective communication skills help professionals stand out in this field. These competencies ensure reliable network performance, efficient troubleshooting, and successful collaboration in a rapidly evolving industry.

What are some common challenges faced by professionals working in telecom network roles, and how can they be addressed?

Professionals in Telecom Network roles often face challenges such as maintaining network reliability during high-traffic periods, troubleshooting complex connectivity issues, and keeping up with rapidly evolving technologies. Addressing these challenges requires strong analytical skills, ongoing professional development, and effective collaboration with cross-functional teams such as IT support and network engineers. Staying current with industry certifications and participating in knowledge-sharing within the team can also help mitigate these challenges and ensure smooth network operations.

What is the difference between Telecom Network vs Telecom Technician?

AspectTelecom NetworkTelecom Technician
Required CredentialsNetworking certifications (e.g., Cisco, CompTIA Network+), relevant degreesTechnical certifications (e.g., Cisco, CompTIA A+), on-the-job training
Work EnvironmentDesign, planning, and overseeing network infrastructure; office and fieldInstalling, maintaining, and repairing telecom equipment; fieldwork
Employer & Industry UsageTelecom companies, network providers, ISPsTelecom service providers, installation companies, maintenance firms
Common Search & ComparisonFocuses on network design and managementFocuses on hands-on installation and repair

Telecom Network professionals typically handle the design and management of telecom infrastructure, requiring advanced networking certifications. Telecom Technicians focus on installing and repairing telecom equipment, often working directly in the field. Both roles are essential in the telecom industry but differ in responsibilities and skill sets.

Is working in a telecom network a good career?

Working in a telecom network involves maintaining and troubleshooting communication infrastructure, requiring technical skills and knowledge of networking protocols. It offers stable employment opportunities, often with certifications like Cisco or CompTIA, and can include roles such as network technician or engineer. The field is essential for modern communication, providing steady demand and potential for career growth.

What are careers in telecommunications?

Careers in telecommunications include roles such as network engineers, technicians, and system administrators who design, maintain, and troubleshoot communication networks. These jobs often require technical skills, knowledge of networking protocols, and certifications like Cisco or CompTIA, with work environments ranging from offices to field sites.

What job categories do people searching Telecom Network jobs in Rochester, NY look for?

The top searched job categories for Telecom Network jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Telecom Network jobs?

Cities near Rochester, NY with the most Telecom Network job openings:

Infographic showing various Telecom Network job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,040 per year, or $48.6 per hour.

Wireless Retail Associate Manager ROCHESTER | Mt Hope Ave

Rochester, NY • On-site

Arch Telecom
Telecommunications • 51 - 200 employees

$18 - $20/hr

Full-time

Medical

Re-posted 25 days ago


Key responsibilities

  • Assist the Retail Store Manager with daily operations and coaching.

  • Help customers select products and demonstrate technology solutions to meet their needs.

  • Build relationships with customers, resolve issues, and contribute to providing a seamless customer experience.


Job description

We're a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
  • Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
  • Assist Retail Store Manager is daily operations and coaching.

Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
  • Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
  • How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
  • Successfully identify and handoff small business leads.
  • Develop strong peer relationships where we are all accountable for the company's success.
  • Be willing to have a good time while providing first class customer experience

The ideal candidate will bring:
  • Leadership!
  • Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
  • Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
  • Being effective with operational, financial and performance management.
  • Amazing communication skills, to your team and customers.
  • Prior wireless sales experience.

What's in it for you?
  • Employee Stock Ownership Program (ESOP)
  • Competitive hourly pay
  • Bonus earnings
  • Automatic raises when reaching attainable milestones
  • Exciting opportunities for career advancement
  • Discounted T-Mobile Cell Phone Plan
  • A culture of care & excellence
  • Health Benefits for Full Time Employees

What "must haves" do you need?
  • Be at least 18 years of age
  • High school degree or GED
  • Ability to stand for long periods of time
  • Ability to lift objects weighing up to 25lbs
  • Reliable transportation
  • Full Time (40 hours)

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net