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Telecom Network Administration Jobs in Chicago, IL

Socket.dev

ICT Senior Consultant

Chicago, IL · On-site

$95.41 - $138.12/hr

Telecom/IT/Audio Visual / Security. This role will support the engineering of systems for a variety ... Has a basic understanding of network connectivity, LAN, WAN fundamentals * Has a basic ...

Internet Brands

Five9 Administrator

Chicago, IL · On-site

Manage telecom vendor relationships, review product roadmaps, and drive problem resolution ... Extensive, hands-on experience with Five9: configuration, administration, reporting, and ...

Stem Xpert

Senior Wintel Administrator

Chicago, IL

$88K - $120K/yr

The company provides professional and technical expertise in the fields of Telecom, Education ... Network design, Implementation &Administration Position details: Position title: Senior Wintel ...

Stem Xpert

Hadoop Developer/Admin

Chicago, IL

The company provides professional and technical expertise in the fields of Telecom, Education ... and Planning, Network design, Implementation &Administration Requirement: Position: Hadoop ...

Concordia Group

IT Manager

Carol Stream, IL · Hybrid

$125K/yr

Concordia Wireless is a privately held full-service engineering and telecom infrastructure ... You will oversee the administration and strategic usage of Microsoft Dynamics 365 (D365) and ...

Infobip

Sales Operations Executive

Chicago, IL · On-site

$70K - $85K/yr

Monitor customer voice traffic trends, network utilization, and capacity requirements to ensure ... Requirements Bachelor's degree in business administration, Finance, Accounting, Telecommunications ...

Infobip

Sales Operations Executive

Chicago, IL · On-site

$70K - $85K/yr

... network utilization, and capacity requirements to ensure optimal service performance. • ... Requirements • Bachelor's degree in business administration, Finance, Accounting ...

Concordia Group

IT Manager

Carol Stream, IL · Hybrid

Concordia Wireless is a privately held full-service engineering and telecom infrastructure ... You will oversee the administration and strategic usage of Microsoft Dynamics 365 (D365) and ...

Concordia Group

IT Manager

Carol Stream, IL · Hybrid

$125K/yr

Concordia Wireless is a privately held full-service engineering and telecom infrastructure ... You will oversee the administration and strategic usage of Microsoft Dynamics 365 (D365) and ...

Concordia Group

IT Manager

Carol Stream, IL · On-site

$125K/yr

Description Concordia Wireless is a privately held full-service engineering and telecom ... You will oversee the administration and strategic usage of Microsoft Dynamics 365 (D365) and ...

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Showing results 21-40

All JobsTelecom Network Administration JobsTelecom Network Administration Jobs in Chicago, IL

Telecom Network Administration information

See Chicago, IL salary details

$34.5K

$84.2K

$127.7K

How much do telecom network administration jobs pay per year?

As of Aug 9, 2026, the average yearly pay for telecom network administration in Chicago, IL is $84,213.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $96,300.00 per year, depending on experience, location, and employer.

What does a telecom network administrator do?

A telecom network administrator manages and maintains an organization’s telecommunications systems, including phone networks, internet connections, and data communication infrastructure. They configure network hardware, troubleshoot issues, ensure security, and optimize network performance, often using tools like network monitoring software and requiring certifications such as Cisco or CompTIA. Their role ensures reliable and efficient communication within the organization.

Is telecom network administration a stressful job?

Telecom network administration can be stressful due to the need to ensure reliable network performance, troubleshoot outages, and handle urgent issues. It often requires working under tight deadlines, on-call shifts, and maintaining up-to-date technical knowledge. However, stress levels vary depending on the work environment and individual skills.

What are some common challenges faced by telecom network administrators, and how can they be addressed?

Telecom Network Administrators often encounter challenges such as managing network outages, ensuring system security, and keeping up with rapid technological changes. Addressing these issues requires strong troubleshooting skills, continuous education on emerging technologies, and close collaboration with IT and engineering teams. Proactive network monitoring and regular security audits can help prevent downtime, while attending industry training and participating in professional communities supports ongoing learning.

What are the key skills and qualifications needed to thrive as a telecom network administrator, and why are they important?

To thrive as a Telecom Network Administrator, you need a solid understanding of network protocols, telecommunications infrastructure, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with network management tools, VoIP systems, and certifications like CompTIA Network+ or Cisco CCNA are often necessary. Strong problem-solving, attention to detail, and effective communication skills help you excel when addressing technical issues and collaborating across teams. These skills ensure reliable network performance, minimal downtime, and efficient support for organizational communication needs.

What is telecom network administration?

Telecom Network Administration refers to the management, operation, and maintenance of telecommunications networks, such as telephone, internet, and data communication systems. Professionals in this field ensure that network infrastructure runs smoothly, remains secure, and meets the needs of users by configuring hardware, monitoring performance, and troubleshooting issues. They also implement upgrades, enforce network policies, and coordinate with vendors or service providers. The role is essential for organizations that rely on robust and reliable communication systems.

What is the difference between Telecom Network Administration vs Network Support Specialist?

AspectTelecom Network AdministrationNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTelecom companies, service providersIT departments, tech support firms
Primary ResponsibilitiesManaging telecom networks, configuring routers/switchesTroubleshooting network issues, supporting end-users
Industry UsageTelecommunications industryIT and tech support sectors

Telecom Network Administration focuses on managing and maintaining telecom-specific networks, while Network Support Specialists handle broader network troubleshooting and support across various IT environments. Both roles require similar certifications and often work within the same industry, but their core responsibilities differ in scope and focus.

What are popular job titles related to Telecom Network Administration jobs in Chicago, IL? For Telecom Network Administration jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Telecom Network Administration jobs in Chicago, IL look for? The top searched job categories for Telecom Network Administration jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Telecom Network Administration jobs? Cities near Chicago, IL with the most Telecom Network Administration job openings:
Telecom Network Administration jobs near you

Technical IT Support Specialist - Chicago, IL

Buckeye Mountain

Chicago, IL • Remote

Full-time

Posted 11 days ago

Job description

The Role

We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough to triage a network issue, interpret a monitoring alert, and know whether to resolve it yourself or get the right engineer involved. You will own monitoring across our network, cloud, and NaaS environments, serve as the first-level escalation for technical issues, and support endpoint and device management operations. When something is wrong somewhere in our environment, you will often be the first to know.

What You'll Own

Monitoring & Observability

• Monitor network, cloud, and NaaS environments using observability and alerting platforms — Splunk, cloud monitoring consoles, and remote management tools

• Own NaaS site monitoring — track link health, power telemetry, and connectivity status for all active remote sites

• Respond to and triage monitoring alerts; resolve within your scope or escalate with full context to the appropriate engineer

• Manage NaaS firmware and configuration changes for live sites in coordination with the Field Engineering team

Technical First-Level Support

• Serve as the first technical escalation point for issues routed up from the helpdesk — network connectivity, application access, system performance

• Perform first-level network troubleshooting — diagnosing issues before escalating to the Senior Network Engineer

• Own the technical ticket queue for infrastructure-adjacent issues, ensuring nothing sits unrouted

• Contribute to SLA compliance by maintaining response time discipline and clear ticket documentation

Endpoint & Device Support

• Assist the Identity & Endpoint Systems Administrator with device enrollment (Intune, Apple Business Manager), compliance policy deployment, and device imaging

• Support OS patching cycles for Windows and Linux systems under direction of the Systems & Application Engineer

• Contribute to knowledge base and troubleshooting documentation for recurring issues

What We're Looking For

Required

• 3+ years in an IT support, NOC, or junior systems administration role

• Working knowledge of networking concepts — TCP/IP, DNS, VLANs, subnetting, basic firewall behavior

• Experience with monitoring and alerting platforms — Splunk, PRTG, Datadog, Zabbix, or equivalent

• Familiarity with Microsoft Intune or another MDM platform for device enrollment and policy deployment

• Experience supporting Windows environments at a systems level — not just end-user troubleshooting

• Strong communication skills — ability to escalate clearly, document concisely, and keep stakeholders informed during incidents

• Experience with a ticketing platform (Jira Service Management preferred)

Preferred

• Experience monitoring or supporting remote or field-deployed network infrastructure

• NaaS, managed connectivity, ISP, or telecom support background

• Splunk experience — dashboards, searches, alert configuration

• Basic scripting ability — PowerShell or Python for automation or log parsing

• Linux command-line proficiency at a support level

Details

• Location: Remote — must be available during core US business hours

• Travel: Minimal

• Employment type: Full-time