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Telecom Implementation Manager Jobs in Chicago, IL

G&W Electric

Infrastructure Manager

Bolingbrook, IL · On-site

$111K - $148K/yr

Oversee telecom and unified communications platforms to ensure seamless business operations. * Implement best practices for IT asset management, including hardware/software lifecycle management. * L ...

Element Solutions Inc

Production Manager

Itasca, IL · On-site

... mobile devices, telecom, data storage, infrastructure, and AI, MacDermid Alpha Electronics ... Develop and implement operational policies and procedures to enhance productivity * Lead regular ...

E*Pro, Inc.

Salesforce Solution Architect

Chicago, IL · On-site

$71 - $88/hr

In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... and implementing enterprise level CRM solutions Project Management Skills Experience in ITIL ...

TransUnion

Customer Support Operations

Chicago, IL · On-site

$18.22 - $26.44/hr

... telecom solutions. This role reports directly to the Senior Manager of the Customer Support ... implementations and troubleshooting during releases. * Experience managing high-profile client ...

Transunion

Customer Support Operations

Chicago, IL

$18.22 - $26.44/hr

... telecom solutions. This role reports directly to the Senior Manager of the Customer Support ... implementations and troubleshooting during releases. * Experience managing high-profile client ...

John Staurulakis (jsitel.com)

OSP Resident

Frankfort, IL · On-site

$29 - $32/hr

In this role, you will collaborate closely with construction crews, project managers, and ... Required Qualifications * 3-5 years of previous experience in OSP Telecom Construction/Engineering ...

Join the AVANT Team

Channel Manager I

Chicago, IL · On-site

$156K - $157K/yr

... then implementing long-term strategy solutions * Thrive in an environment that values high ... the IT or Telecom Channel * Excellent verbal and written communication skills * Excellent ...

John Staurulakis, LLC

OSP Resident

Frankfort, IL

$29 - $32/hr

In this role, you will collaborate closely with construction crews, project managers, and ... Ability to read and understand maps, drawings, and diagrams for telecom construction. * Working ...

John Staurulakis (jsitel.com)

OSP Resident

Frankfort, IL · On-site

$29 - $32/hr

In this role, you will collaborate closely with construction crews, project managers, and ... Required Qualifications * 3-5 years of previous experience in OSP Telecom Construction/Engineering ...

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All JobsTelecom Implementation JobsTelecom Implementation Manager JobsTelecom Implementation Manager Jobs in Chicago, IL

Telecom Implementation Manager information

See Chicago, IL salary details

$40.2K

$106.6K

$173.1K

How much do telecom implementation manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for telecom implementation manager in Chicago, IL is $106,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $124,600.00 per year, depending on experience, location, and employer.

What are Telecom Implementation Managers?

Telecom Implementation Managers are professionals responsible for overseeing the deployment and integration of telecommunications systems and networks. They coordinate projects involving the installation, configuration, and testing of telecom equipment, often working with vendors, engineers, and technical teams to ensure timely and efficient implementation. Their duties also include managing budgets, schedules, and ensuring compliance with industry standards and regulations. By bridging the gap between technical teams and business objectives, they help organizations deliver reliable communication services.

What is the difference between Telecom Implementation Manager vs Network Engineer?

AspectTelecom Implementation ManagerNetwork Engineer
Primary FocusOverseeing telecom project deployment and coordinationDesigning, implementing, and maintaining network infrastructure
CertificationsCCNA, PMP, Telecom-specific certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentProject sites, client locations, telecom companiesData centers, corporate offices, network labs
Industry UsageTelecom service providers, vendorsIT departments, telecom companies, ISPs

The Telecom Implementation Manager focuses on managing the deployment of telecom systems and projects, ensuring timely delivery and coordination. In contrast, a Network Engineer primarily designs and maintains network infrastructure. While both roles require technical certifications and work within the telecom industry, their responsibilities differ: managers oversee projects, whereas engineers handle technical network setup and troubleshooting.

What are the key skills and qualifications needed to thrive as a Telecom Implementation Manager, and why are they important?

To thrive as a Telecom Implementation Manager, you need strong project management abilities, technical knowledge of telecommunications networks, and a relevant degree in engineering or a related field. Familiarity with tools like MS Project, AutoCAD, and industry certifications such as PMP or Prince2 is highly valued. Exceptional organizational, leadership, and communication skills help you coordinate cross-functional teams and manage client expectations. These skills ensure smooth project delivery, cost control, and alignment with both technical requirements and stakeholder goals.

What are some common challenges faced by Telecom Implementation Managers during large-scale network rollouts?

Telecom Implementation Managers often encounter challenges such as coordinating multiple vendors, managing tight project timelines, and addressing unexpected technical issues on-site. Ensuring effective communication between engineering teams, contractors, and clients is crucial to prevent delays and cost overruns. Additionally, adapting to changing regulatory requirements and maintaining high standards for safety and quality can add complexity to the role. Successful managers develop strong organizational and problem-solving skills to navigate these obstacles and keep projects on track.
What are popular job titles related to Telecom Implementation Manager jobs in Chicago, IL? For Telecom Implementation Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Telecom Implementation Manager jobs in Chicago, IL look for? The top searched job categories for Telecom Implementation Manager jobs in Chicago, IL are:
Telecom Implementation Manager jobs near you
Telecommunication Customer Support Specialist

Telecommunication Customer Support Specialist

Digital Direction

Chicago, IL • On-site

Other

Re-posted 9 days ago

Job description

This position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base.  The position offers virtual office (remote).  
Principal Duties and Responsibilities:

  • Minimum of 10+ years Telecom operations experience in customer service
  • Candidate should be self-managed and driven
  • Responsible for the operational daily management of telecommunications including;
    • Customer inventory
    • Order management
    • Contract management and administration
    • Trouble tickets- high-level of product knowledge needed to trouble shoot with the customer and carriers for quick resolution
    • Escalations
    • Billing issues
  • Project coordination of customer moves, adds, change, and disconnect orders
  • Voice and data migrations
  • Ability to maintain positive customer and internal relationships
  • Must have superior skills in communication and issue resolution
  • Candidate must possess a high understanding of Telecom contracts
  • Background in managing legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex.
  • Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies
  • Ability to understand, analyze and explain Telco USOCs on CSRs
  • You must be able to review telecom order packages, submit to carrier, then manage project through installation
  • Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as well as other telecommunications companies
  • Build inventory records utilizing CSRs

Review of Daily Responsibilities:

Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion. 

Review of Qualifications:

  • 10+ years of high-level experience in a related field operations within a telecommunications company
  • Must have excellent customer service skills and interpersonal skills
  • Must have advanced level skills in MS Office with a focus on Excel
  • Ability to work under pressure and to multi-task
  • Proactive, self-motivated, and determined attitude
  • Customer focused with an eagerness to engage when issues are encountered

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