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Telecom Implementation Manager Jobs in North Carolina

Randstad Digital

Telecom Engineer IV

Raleigh, NC · On-site

$55 - $65/hr

... implementation, testing and documentation of complex AC & DC power solutions used for Telecom ... project management and project planning Experience in the utility industry. Direct hands-on ...

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Telecom Implementation Manager information

What is a telecom implementation manager?

Telecom Implementation Managers are professionals responsible for overseeing the deployment and integration of telecommunications systems and networks. They coordinate projects involving the installation, configuration, and testing of telecom equipment, often working with vendors, engineers, and technical teams to ensure timely and efficient implementation. Their duties also include managing budgets, schedules, and ensuring compliance with industry standards and regulations. By bridging the gap between technical teams and business objectives, they help organizations deliver reliable communication services.

What are the key skills and qualifications needed to thrive as a telecom implementation manager?

To thrive as a Telecom Implementation Manager, you need strong project management abilities, technical knowledge of telecommunications networks, and a relevant degree in engineering or a related field. Familiarity with tools like MS Project, AutoCAD, and industry certifications such as PMP or Prince2 is highly valued. Exceptional organizational, leadership, and communication skills help you coordinate cross-functional teams and manage client expectations. These skills ensure smooth project delivery, cost control, and alignment with both technical requirements and stakeholder goals.

What are some common challenges faced by telecom implementation managers during large-scale network rollouts?

Telecom Implementation Managers often encounter challenges such as coordinating multiple vendors, managing tight project timelines, and addressing unexpected technical issues on-site. Ensuring effective communication between engineering teams, contractors, and clients is crucial to prevent delays and cost overruns. Additionally, adapting to changing regulatory requirements and maintaining high standards for safety and quality can add complexity to the role. Successful managers develop strong organizational and problem-solving skills to navigate these obstacles and keep projects on track.

What is the difference between Telecom Implementation Manager vs Network Engineer?

AspectTelecom Implementation ManagerNetwork Engineer
Primary FocusOverseeing telecom project deployment and coordinationDesigning, implementing, and maintaining network infrastructure
CertificationsCCNA, PMP, Telecom-specific certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentProject sites, client locations, telecom companiesData centers, corporate offices, network labs
Industry UsageTelecom service providers, vendorsIT departments, telecom companies, ISPs

The Telecom Implementation Manager focuses on managing the deployment of telecom systems and projects, ensuring timely delivery and coordination. In contrast, a Network Engineer primarily designs and maintains network infrastructure. While both roles require technical certifications and work within the telecom industry, their responsibilities differ: managers oversee projects, whereas engineers handle technical network setup and troubleshooting.

What are popular job titles related to Telecom Implementation Manager jobs in North Carolina?

For Telecom Implementation Manager jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Telecom Implementation Manager jobs in North Carolina look for?

The top searched job categories for Telecom Implementation Manager jobs in North Carolina are:

What cities in North Carolina are hiring for Telecom Implementation Manager jobs?

Cities in North Carolina with the most Telecom Implementation Manager job openings:

Telecom Implementation Manager jobs near you
Infographic showing various Telecom Implementation Manager job openings in North Carolina as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 75% In-person, and 25% Remote job distribution.

Senior IT Telecom Analyst / Telecom Scheduler

Duke Energy

Raleigh, NC • Hybrid

Full-time

PTO

Posted 6 days ago

Duke Energy rating

8.6

Company rating: 8.6 out of 10

Based on 167 frontline employees who took The Breakroom Quiz

12th of 87 rated oil and gas companies

Job description

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Saturday, September 5, 2026More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary

This Senior IT Telecom Analyst / Telecom Scheduler is a member of the Telecom Delivery - Carolinas East Field Services team and works closely with the Implementation Coordinators (ICs), Technicians, the Telecom Network Operations Center (NOC), and Telecom Managers to efficiently schedule and complete project implementation and operational maintenance activities for the team in the region.

This position provides enterprise level support for Telecommunications Services needed to support infrastructure and business applications. These services include but are not limited to Synchronous Optical Networking (SONET), Dense Wavelength Division Multiplexing (DWDM), Optical Transport Network (OTN), Local Area Networks (LAN), Voice Over IP (VOIP), Land Mobile Radio, Microwave Packet Radio and a variety of other hardware and software solutions.

Responsibilities

  • Maintain a working schedule showing work assignments and PTO (vacations, doctor visits, dependent care, etc.) for all Technicians

  • Work with ICs on weekly basis to assign Techs with the right skills to complete the work

  • Work with ICs on daily (hourly) basis to accommodate changes to scheduled work

  • Work with ICs to coordinate parts deliveries in an efficient manner

  • Work with ICs to try to fill in available Technician cycles with capital work

  • Provide point of contact for Technicians when managers are not available

  • Work with second level support to provide rapid response to emergent issues

  • Coordinate the assignment of medium/low incident Remedy tickets. This typically involves reading the ticket to look for (missing information, incorrectly routed tickets). It often involves contacting the customer to clarify the issue they are having.

  • Maintain a continuous working knowledge of Technicians' locations to efficiently dispatch techs when new incidents come in. Use Samsara tool to assist in this.

  • Create monthly reports documenting completion percentages for assigned work

  • Create and assign work orders associated with monthly preventative maintenance.

  • Provide primary point of contact for nuclear plant Emergency Preparedness contacts when there are issues with sirens.

  • Work with nuclear plant ICs to schedule annual Preventive Maintenance.

  • Provide technical expertise and legacy knowledge to NOC analysts and Field Services Techs.

Basic/Required Qualifications

  • Associates degree

  • Minimum 5 years related work experience

  • In lieu of Associates degree(s) AND 5 year(s) related work experience listed above, High School/GED AND 7 year(s) related work experience

Desired Qualifications

  • 5 years of experience in Field Services as a Technician or Implementation Coordinator

  • Extensive knowledge of Service Now (Incidents, Work Orders, and Change Requests)

  • Extensive knowledge of Telecom Engineering Job Packages

  • Strong communication, collaboration, and teamworking skills

  • Project planning and implementation coordination experience

  • Trouble ticket analysis and triage experience

  • Installation scheduling experience

  • Strong Microsoft Excel knowledge and experience

  • Ability to react, adjust, and manage fast-changing schedules, issues, and technician availability

Working Conditions

  • Hybrid Mobility Classification - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.

  • Primarily Office, some plan and substation visits that require PPE

#LI-ZM1

#LI-Hybrid

Travel Requirements

5-15%Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNo. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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About Duke Energy

Sourced by ZipRecruiter

Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Our electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Our natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Our company employs 28,000 people.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1904

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