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Telecom Channel Manager Jobs in Greer, SC (NOW HIRING)

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Telecom Channel Manager information

See Greer, SC salary details

$67.8K

$137K

$147.6K

How much do telecom channel manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for telecom channel manager in Greer, SC is $136,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $146,100.00 and $147,100.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Channel Manager vs Telecom Sales Representative?

AspectTelecom Channel ManagerTelecom Sales Representative
CredentialsRelevant sales and industry certifications, experience in channel managementSales certifications, product knowledge, customer service skills
Work EnvironmentStrategic planning, partner relations, team collaborationDirect customer engagement, sales pitches, client meetings
Employer & Industry UsageTelecom companies, channel partners, resellersTelecom providers, retail outlets, direct sales teams
Search & Comparison IntentUnderstanding channel management roles, career pathsSales techniques, product info, customer engagement

The Telecom Channel Manager focuses on developing and managing relationships with channel partners to drive sales, while the Telecom Sales Representative directly engages with customers to sell products. Both roles require telecom industry knowledge, but the Channel Manager emphasizes strategic partnership management, whereas the Sales Representative concentrates on direct sales and customer interaction.

What are the key skills and qualifications needed to thrive as a Telecom Channel Manager, and why are they important?

To thrive as a Telecom Channel Manager, you need expertise in telecommunications products, channel sales strategies, and account management, often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms, channel management software, and sales analytics tools is typically required. Strong interpersonal skills, negotiation abilities, and strategic thinking help build lasting partner relationships and drive channel growth. These competencies are crucial for effectively expanding market reach and achieving revenue targets within the competitive telecom sector.

How does a Telecom Channel Manager typically collaborate with partners and internal teams to drive sales success?

A Telecom Channel Manager works closely with external channel partners—such as resellers, distributors, and agents—to develop joint business plans, provide training, and ensure partners have the tools and support needed to sell telecom solutions effectively. Internally, they coordinate with sales, marketing, product, and technical support teams to align strategies, share market insights, and resolve partner issues promptly. This cross-functional collaboration is crucial for addressing partner needs, optimizing go-to-market strategies, and ultimately achieving revenue goals.

What are Telecom Channel Managers?

Telecom Channel Managers are professionals responsible for building and managing relationships with third-party partners, such as resellers and distributors, to sell telecommunications products and services. They develop strategies to increase sales through these channels, provide training and support, and ensure partners meet sales targets. Channel Managers act as the main point of contact between the telecom company and its partners, helping to grow the company's presence in the market.
Telecom Channel Manager jobs near you
Infographic showing various Telecom Channel Manager job openings in Greer, SC as of July 2026, with employment types broken down into 73% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $136,963 per year, or $65.8 per hour.

Intelisys: CX Practice Specialist

Scan source

Greenville, SC • On-site

$80K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Job Summary:
The CX Practice Specialist at Intelisys plays a key role in expanding the company's Customer Experience (CX) practice, working closely with the Advanced Technology CX Leader and the Intelisys engineering organization to enable partners to design, position, and sell modern CX solutions.
This role sits at the intersection of CX strategy, partner enablement, and solution engineering support. The CX Practice Specialist helps translate complex CX technologies such as CCaaS, UCaaS, AI-driven contact centers, and workforce engagement platforms into clear business outcomes for technology advisors and their customers.
Working alongside Intelisys solution engineers, suppliers, and technology advisors, this individual helps drive pipeline growth, build partner confidence, and elevate the Intelisys CX brand within the technology advisor ecosystem.
The ideal candidate combines CX industry knowledge, strong communication skills, and a passion for partner enablement, helping advisors navigate increasingly complex CX architectures.
Essential Responsibilities:
Practice Development
  • Support the ongoing development and growth of the Intelisys CX practice, collaborating closely with the Advanced Technology CX Leader and engineering team to expand CX capabilities and programs.

Partner Enablement
  • Provide partner-facing CX education and guidance, helping technology advisors understand CX architectures, business value propositions, and solution positioning.

Solution Development
  • Work alongside Intelisys solution engineers to help advisors design CX solutions across platforms including CCaaS, UCaaS, AI-powered contact centers, workforce management, and analytics platforms.

Supplier Collaboration
  • Develop and maintain strong relationships with CX suppliers and platform providers, ensuring Intelisys advisors have access to the best solutions and technical resources.

Pipeline Development
  • Assist sales and engineering teams in supporting partner opportunities, helping drive CX pipeline growth through technical consultation and strategic engagement.

CX Thought Leadership
Contribute to Intelisys thought leadership through:
  • Blogs
  • Webinars
  • Podcasts
  • Whitepapers
  • Industry presentations

focused on CX transformation, AI in contact centers, and modern customer engagement strategies.
Education & Training
  • Support the development and delivery of CX training programs, partner enablement sessions, and technical workshops designed to help advisors grow their CX practices.

Market Intelligence
Research emerging CX trends including:
  • AI-powered contact centers
  • Automation and conversational AI
  • Workforce engagement platforms
  • Nearshore/offshore BPO integration
  • CX analytics and customer journey orchestration

and provide recommendations on new programs and supplier opportunities.
Event Participation
  • Participate in and help facilitate CX sessions at Intelisys events, partner conferences, and supplier workshops.

Reporting Relationships
Reports To:
  • CX Program Director

Required Qualifications
Education
  • Bachelor's degree or equivalent professional experience in business, marketing, communications, or a related field.

CX Experience
  • 5+ years of experience in customer experience technology, contact center solutions, telecom, SaaS, or channel sales environments.

Technical Understanding
Working knowledge of CX technologies including:
  • CCaaS platforms
  • UCaaS solutions
  • Contact center operations
  • CRM integrations
  • AI-powered customer engagement tools

Communication Skills
Strong ability to communicate complex CX concepts clearly to:
  • Technology advisors
  • Sales teams
  • Executives
  • Technical audiences

Business Development
  • Experience supporting sales efforts, pipeline development, or partner engagement within technology or telecommunications sectors.

Tools
Proficiency with:
  • Microsoft Office (PowerPoint, Excel, Word)
  • CRM platforms
  • Webinar and presentation tools

Preferred Qualifications
  • Telecom or channel ecosystem experience
  • Experience with CCaaS platforms such as Five9, NICE, Genesys, Talkdesk, or similar solutions
  • Experience supporting partner enablement or sales engineering functions
  • Familiarity with AI and automation in contact center environments
  • Experience presenting or speaking in industry events or webinars

Key Characteristics
The ideal candidate is:
  • Partner-centric - focused on helping advisors succeed
  • Technically curious - interested in modern CX platforms and innovation
  • Collaborative - comfortable working alongside engineering teams
  • Entrepreneurial - excited to help grow a practice area
  • Communicative - confident presenting and educating partners

Physical Requirements
  • Ability to work in a remote or hybrid environment
  • Ability to travel up to 25-30% for partner events, conferences, and supplier meetings
  • Ability to work at a computer terminal for extended periods

Role Impact
The CX Practice Specialist plays a critical role in helping Intelisys:
  • Expand its CX advisory capabilities
  • Strengthen relationships with technology advisors
  • Grow CX and contact center revenue streams
  • Support complex CX solution opportunities with engineering expertise

Compensation:
Base Range : $80,000 - $92,000 and total compensation range $100,000 - $115,000
Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.
For non-sales roles and sales roles with a variable component, total compensation reflects both a base salary and variable targets.
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.
ScanSource, Inc. is an Equal Opportunity Employer
EOE/M/F
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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