Handle billing inquiries and resolve discrepancies * Execute service changes (plan updates ... Experience in aviation, telecom, or technology industries * Familiarity with provisioning or ...
Handle billing inquiries and resolve discrepancies * Execute service changes (plan updates ... Experience in aviation, telecom, or technology industries * Familiarity with provisioning or ...
AI Solutions Architect opening in Denver, CO (Onsite)
Denver, CO · On-site
$64.75 - $85.50/hr
... in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work ... Drive automation of backoffice flows (order fallout, provisioning exceptions, billing ...
AI Solutions Architect opening in Denver, CO (Onsite)
Denver, CO · On-site
$64.75 - $85.50/hr
... in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work ... Drive automation of backoffice flows (order fallout, provisioning exceptions, billing ...
Splice Technician Coordinator - Remote
Parker, CO · Remote
$20 - $22/hr
Telecom experience is a plus * Experience with, AutoCad and google earth * The ability to ... Monitors and tracks billing activities from contractors, ensuring accuracy and timeliness in ...
Splice Technician Coordinator - Remote
Parker, CO · Remote
$20 - $22/hr
Telecom experience is a plus * Experience with, AutoCad and google earth * The ability to ... Monitors and tracks billing activities from contractors, ensuring accuracy and timeliness in ...
Build voice and chat automation solutions for customer service, sales, technical support, billing ... Experience with telecom, banking, healthcare, retail, or customer service contact centers.
Build voice and chat automation solutions for customer service, sales, technical support, billing ... Experience with telecom, banking, healthcare, retail, or customer service contact centers.
Tower Technician
Fort Morgan, CO · On-site
$22 - $34/hr
At least 2 years of wireless telecom construction experience required * Basic knowledge of knots ... May be required to build Bill of Materials (BOM) based on job needs * DC/AC electrical skills
Quick apply
Tower Technician
Fort Morgan, CO · On-site
$22 - $34/hr
At least 2 years of wireless telecom construction experience required * Basic knowledge of knots ... May be required to build Bill of Materials (BOM) based on job needs * DC/AC electrical skills
Project Coordinator
Longmont, CO · On-site
$65K - $80K/yr
... telecom, and wastewater industries across North America. * Professional growth: Mears offers ... Collaborate with the billing team to ensure accurate revenue accounting. * Manage, maintain, and ...
Project Coordinator
Longmont, CO · On-site
$65K - $80K/yr
... telecom, and wastewater industries across North America. * Professional growth: Mears offers ... Collaborate with the billing team to ensure accurate revenue accounting. * Manage, maintain, and ...
Cable Plant Technician with Security Clearance
Denver, CO · On-site
$75K - $158K/yr
... the creation of bill of materials (BOM) for cable plant projects * Support the development of ... Experience with specialized telecom design software (e.g., Bentley, OSPInsight) * Familiarity with ...
Cable Plant Technician with Security Clearance
Denver, CO · On-site
$75K - $158K/yr
... the creation of bill of materials (BOM) for cable plant projects * Support the development of ... Experience with specialized telecom design software (e.g., Bentley, OSPInsight) * Familiarity with ...
Entry Level RF Designer - Distributed Antenna Systems (DAS)
Denver, CO · On-site
$60K - $80K/yr
Produce and review Bills of Materials (BOMs) in collaboration with senior designers * Import floor ... Internship or co-op experience in a wireless, telecom, or construction technology environment is a ...
Entry Level RF Designer - Distributed Antenna Systems (DAS)
Denver, CO · On-site
$60K - $80K/yr
Produce and review Bills of Materials (BOMs) in collaboration with senior designers * Import floor ... Internship or co-op experience in a wireless, telecom, or construction technology environment is a ...
Cable Plant Technician
Denver, CO · On-site
$75K - $158K/yr
... the creation of bill of materials (BOM) for cable plant projects * Support the development of ... Experience with specialized telecom design software (e.g., Bentley, OSPInsight) * Familiarity with ...
Cable Plant Technician
Denver, CO · On-site
$75K - $158K/yr
... the creation of bill of materials (BOM) for cable plant projects * Support the development of ... Experience with specialized telecom design software (e.g., Bentley, OSPInsight) * Familiarity with ...
AI Solutions Architect
Greenwood Village, CO · On-site
$62.25 - $82/hr
Drive automation of back office flows (order fallout, provisioning exceptions, billing ... Background in telecom, cable, broadband, or other high volume customer service environments is a ...
AI Solutions Architect
Greenwood Village, CO · On-site
$62.25 - $82/hr
Drive automation of back office flows (order fallout, provisioning exceptions, billing ... Background in telecom, cable, broadband, or other high volume customer service environments is a ...
Telecom Billing information
See Colorado salary details
$5.56 - $8.25
0% of jobs
$8.25 - $10.94
0% of jobs
$10.94 - $13.63
0% of jobs
$13.63 - $16.32
0% of jobs
$16.32 - $19
0% of jobs
$19 - $21.69
22% of jobs
$21.69 - $24.38
3% of jobs
$24.52 is the 25th percentile. Wages below this are outliers.
$24.38 - $27.07
5% of jobs
$27.07 - $29.76
12% of jobs
The median wage is $30.45 / hr.
$29.76 - $32.45
30% of jobs
$32.72 is the 75th percentile. Wages above this are outliers.
$32.45 - $35.14
28% of jobs
$5
$29
$35
How much do telecom billing jobs pay per hour?
What are the key skills and qualifications needed to thrive in telecom billing?
To thrive in Telecom Billing, you need strong analytical abilities, attention to detail, and a solid understanding of telecommunications industry processes, typically supported by a background in accounting, finance, or business administration. Familiarity with billing software such as Oracle, SAP, or specialized telecom billing systems, and sometimes relevant certifications like CBPP (Certified Billing and Pricing Professional), are highly valued. Excellent communication, problem-solving skills, and the ability to work collaboratively are key soft skills for success in this role. These skills ensure billing accuracy, minimize revenue leakage, and foster smooth cross-functional operations within the fast-paced telecom environment.
What is a telecom billing?
A Telecom Billing job involves managing the billing process for telecom services, ensuring accurate calculation of customer usage, generating invoices, and handling disputes or errors. Professionals in this role work with billing systems, verify data, and ensure compliance with pricing and regulatory standards. They may also assist in revenue assurance, fraud detection, and customer queries related to billing. Strong analytical skills and attention to detail are essential for this role.
What are some common challenges faced in a telecom billing role?
Professionals in Telecom Billing often encounter challenges such as managing large volumes of complex data, ensuring accurate invoicing, and resolving discrepancies in billing records. Keeping up-to-date with rapidly changing telecom products, services, and pricing structures can require ongoing learning and adaptability. These issues are typically addressed by collaborating with IT, finance, and customer service teams to streamline processes and resolve customer queries efficiently. While these challenges can be demanding, they also provide opportunities for developing specialized expertise and advancing to senior billing analyst or management roles over time.

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 10 hours ago
Job description
--- --- ---
Gogo is looking for its newest Customer Support Sales Specialist team member. This exciting role combines front-line customer support with inside sales and account management to directly influence revenue growth, customer retention, and expansion.
The Specialist serves as a key commercial partner to Regional Sales Managers (RSMs), proactively identifying sales opportunities, improving renewal outcomes, and ensuring a frictionless customer experience from onboarding through lifecycle management.
COME ON BOARD THE GOGO SALES OPERATIONS TEAM!
How will you make a difference?
- Serve as primary/secondary point of contact for customers, OEMs, and dealers
- Manage inbound calls, emails, and chat inquiries with urgency and professionalism
- Handle billing inquiries and resolve discrepancies
- Execute service changes (plan updates, upgrades/downgrades, provisioning updates)
- Process agreements (CSA/SSA) and ensure data accuracy
- Deliver white-glove onboarding from quote through activation
- Support RSMs with quotes, proposals, and usage/cost analysis to drive upsell and cross-sell
- Identify expansion opportunities based on usage trends and customer needs
- Assist with renewals, retention strategies, and risk mitigation for at-risk accounts
- Prefill, validate, and accelerate agreement processing to reduce sales cycle time
- Generate and manage leads and opportunities in CRM
- Execute outbound campaigns to support pipeline generation and revenue growth
- Partner with Activations, RevOps, and Accounting to ensure accurate provisioning and billing readiness
- Maintain CRM data integrity and manage task queues
- Follow SOPs and meet SLAs
- Support trade shows, events, and customer visits
- Contribute to customer experience improvement initiatives
Qualifications
- Bachelor's Degree in Business or related field (or equivalent experience)
- 2-4+ years of experience in customer support, inside sales, or account management
Required Skills, Talents, & Experience
- Strong communication, problem-solving, and organizational skills
- Experience with CRM systems (Salesforce, Microsoft Dynamics)
- Ability to manage multiple priorities in a fast-paced environment
Preferred Skills, Talents, & Experience
- Experience in aviation, telecom, or technology industries
- Familiarity with provisioning or connectivity services
- Strong customer success and account management background
Equal Pay Disclosure(s)
Base Pay:
28.00 - 35.00 USD Hourly
Target Annual Short-Term Incentive:
Bonus Plan at 5% (% of Annualized Base Pay)
Eligible for Incentive Stock Program:
Yes
Benefits:
Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee's needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.
--- --- ---
Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.
Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.
The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).
About Gogo
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
1,001 - 5,000 Employees
Headquarters location
Chicago, IL, US
Year founded
1991