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Telecom Billing Analyst Remote Jobs in Massachusetts

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Financial Analyst II

Burlington, MA · Hybrid

$80K - $95K/yr

Preference will be given to local candidates, but we will consider remote candidates based in the ... Develop and maintain acquisition-related financial models, including ARR, Billings & Revenue ...

Cartesian

Management Consulting - Principal

Boston, MA · Remote

$150K - $175K/yr

USA - Remote Reporting To: Dale Reynolds Compensation: $150,000 - $175,000 / year Description About ... Our expertise spans analytics, strategy, technical services, content security, and management ...

Mighty Financial

$50K - $80K/yr

Essential Duties and Responsibilities * [Essential] AR/AP management * [Essential] Customer billing ... Variance analysis * [Essential] Cash forecasting * [Essential] Ad-hoc support * Execute key ...

Massgeneralbrigham

Third Party Reviewer

Somerville, MA · Remote

$19.81 - $28.30/hr

... analytical skills and attention to detail, with the ability to review and interpret complex billing ... Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type ...

Massgeneralbrigham

Third Party Reviewer

Somerville, MA · Remote

$19.81 - $28.30/hr

... analytical skills and attention to detail, with the ability to review and interpret complex billing ... Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type ...

Wsgr

Innovations and AI Solutions Engineer

Boston, MA · On-site +1

Apply analytics, statistics, and computational techniques - including common NLP and machine ... billing, case outcomes, and other key business and legal practice metrics, researching and applying ...

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Telecom Billing Analyst Remote information

What does a telecom billing analyst do in a remote role?

A Telecom Billing Analyst working remotely is responsible for reviewing, analyzing, and reconciling telecommunications invoices to ensure accuracy and compliance with contracts. They identify billing discrepancies, resolve disputes with vendors, and work to optimize telecom expenses for their organization. Additionally, they may generate reports, support budgeting efforts, and collaborate with internal teams to improve telecom cost management processes, all while leveraging digital tools and communication platforms from a remote setting.

What are some typical challenges faced by telecom billing analysts working remotely, and how can they be addressed?

Telecom Billing Analysts working remotely often face challenges such as maintaining data accuracy across multiple billing systems, coordinating with cross-functional teams in different time zones, and ensuring timely resolution of billing discrepancies. To address these challenges, it's important to establish clear communication channels, utilize collaborative tools, and follow standardized processes for documentation and issue tracking. Regular virtual meetings and proactive status updates also help keep projects on track and foster strong working relationships with team members.

What are the key skills and qualifications needed to thrive as a telecom billing analyst remote, and why are they important?

To thrive as a Telecom Billing Analyst (Remote), you need strong analytical skills, a solid understanding of telecommunications billing processes, and experience with financial data, often backed by a degree in finance, accounting, or a related field. Familiarity with telecom billing platforms like CSG, Amdocs, or Oracle BRM, and proficiency in Excel or SQL, are typically required, along with knowledge of relevant industry standards. Attention to detail, problem-solving ability, and effective communication are essential soft skills for investigating discrepancies and collaborating with internal teams. These competencies ensure accurate billing, prevent revenue leakage, and support seamless operations in a complex, data-driven environment.

What is the difference between Telecom Billing Analyst Remote vs Telecom Customer Service Representative?

AspectTelecom Billing Analyst RemoteTelecom Customer Service Representative
Required CredentialsAssociate's degree or higher, billing certificationsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, office-based, data analysisRemote or on-site, customer interaction
Employer & Industry UsageTelecom companies, billing departmentsTelecom providers, customer support centers

While both roles work within the telecom industry, Telecom Billing Analysts focus on billing data, analysis, and accuracy, often requiring specialized certifications. Telecom Customer Service Representatives primarily handle customer inquiries and support, emphasizing communication skills. The roles differ in their core functions but share a remote work environment and industry relevance.

What are popular job titles related to Telecom Billing Analyst Remote jobs in Massachusetts?

For Telecom Billing Analyst Remote jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Telecom Billing Analyst Remote jobs in Massachusetts look for?

The top searched job categories for Telecom Billing Analyst Remote jobs in Massachusetts are:

What cities in Massachusetts are hiring for Telecom Billing Analyst Remote jobs?

Cities in Massachusetts with the most Telecom Billing Analyst Remote job openings:

Telecom Billing Analyst Remote jobs near you
Infographic showing various Telecom Billing Analyst Remote job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Business Systems Analyst - Order to Cash (OTC)

Ocean Spray Cranberries

Lakeville, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Ocean Spray rating

9.0

Company rating: 9.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

13th of 443 rated food and drinks producers

Job description

Ocean Spray is hiring for a(n) Business Systems Analyst - Order to Cash (OTC)! We're a team of farmers, thinkers, creators, and doers. Whatever your title, whatever your role - it always comes back to this: we're a farmer-owned co-op where everyone rolls up their sleeves to get the job done. Three maverick farmers started it all - and we've been making our own way ever since.

Position Location: We're all about flexibility. This will be a remote role based out of our corporate headquarters in Lakeville, MA. We are open to remote candidates.

The BSA is responsible for analyzing and improving business processes and systems. The BSA will assist with the design, development and deployment of optimized, integrated, automated solutions, specifically related to our Supply Chain functions across Order-to-Cash processes like Customer Master, Order Management, Pricing, Billing, Shipping and Invoicing to enhance organizational efficiency and effectiveness. The BSA will also collaborate with IT teams to implement solutions, conduct testing, and ensure successful deployment. Key responsibilities include identifying areas for improvement, developing process models, and providing ongoing support and training to users.
This role will be the functional expert in SAP S/4HANA SD/OTC and a critical component of our SAP Delivery Solution Team, working with key business stakeholders and product teams to prioritize and deliver enhancements, projects and enable capabilities that provide value to the cooperative. The BSA will also work closely with the Application support team to resolve day-to-day support tickets and ensure the operational health of the system. As such the role requires keen attention to detail. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system

A Day in the Life...

Collaborate with business stakeholders, product owners, SAP developmentand integrationteams, data governance, and subject matter experts to gather requirements,designand deliver implementations and enhancements withinSAP S/4HANA SD/OTC

Work with the business and product partners from cross-functional initiatives to support the business processes related toOrder-to-Cashandidentifyopportunities for productivity, efficiency, and growth enabled by tech solutions

Accountable formaintainingSAP BTPintegrations withdifferentSAPS/4HANA SD/OTCprocesses,supportingecosystemsand overseeing, monitoring and closelyworking with 3rd party offshore support teams and/or Vendor support teams

Document and diagram existing system and business processes andanalyze formore efficient methods

Translate functional business requirements into technicalrequirements workingwithin an agile team

Collaborate within an agile team to perform cost-benefit and return on investment analyses for proposed enhancements and projects to aid management in making implementation decisions

Coordinate and perform use case tests, end-userreviewsand post-implementation support

Deliver orientation and training to end users for new capabilities, enhancements and projects including writing documentation

Provide production support, RCAand research application incidents working with developers, end-users, and the Application support team

Assist in prioritizing break/fix and enhancement requests with product managers, business leads, and Application support team to ensure delivery of prioritized requests in a timely manner

What We Are Looking For:

Required

Proven experience as aFunctional consultant orBusiness Systems Analyst or similar role overseeing the design, development, and implementation of software and solutions

Functional andTechnical knowledge ofSAP S/4HANA SD/OTCrequired

Understanding of Order-to-Cash business processes including order management, pricing, billing,shippingand customer invoicing

Proficiencyin business process modeling and documentation tools.

Knowledge of software development lifecycle (SDLC), Agileand project management methodologies.

Strong analytical and problem-solving skills.

Excellent written and oral communication skills

Excellent listening and interpersonal skills

Ability to communicate ideas in both technical and user-friendly language

Ability to take ownership of issues through resolution, including coordination, follow-up, communication, and documentation across cross-functional teams

Demonstrated ability to manage multiple priorities in a fast-paced support and project environment

Ability to work independently while escalating risks and issues appropriately

Eagerness and willingness to learn new concepts, technologies, processes, and business capabilities

Preferred

3+ years of functional SAP experience inSAP S/4HANA SD/OTC, ideally in a CPG/Manufacturing business

Understanding of Advanced intercompany Sales processes, Rebate and Settlement management,and Available-to-Promise (ATP/aATP) capabilities preferred

Experience supporting SAP IDoc-based integrations, including monitoring, reprocessing, and issue resolutiona plus

Knowledge of APIs and other integration methodologies

Enhancement & production management experience

Experience working in a team-oriented, collaborative environment

Education:

Bachelor's or University Degree (Required)

Work Experience:

At least 3 Years of Experience

Annual Salary:

$71,500 - $98,340

The base salary range information above serves as a guideline of the position's typical hiring range. We value and appreciate what makes you unique and will consider a variety of factors when determining an offer. These factors include, but are not limited to, your skills and experience, external and internal benchmarks, as well as overall company considerations. Certain positions may be eligible for short-term and long-term incentive rewards. We also offer a competitive and comprehensive benefits program that supports all aspects of your health and well-being.

Benefits:

  • Complete insurance package on Day-1 that includes a plethora of health and wellness programs

    • Health, Dental and Vision insurance

    • Health savings account

    • Flexible spending account

    • Life and accident insurance

    • Employee assistance program

    • Telehealth services

    • 1:1 health coaching

    • Supportive benefits for all the stages of your life

  • 401(k) with up to 6% Company matching; additional potential discretionary match at year-end

  • Short-Term Incentive/Performance bonuses

  • Flexible scheduling options

  • Vacation pay, up to three weeks of time (pro-rated for your first year of employment)

  • Holiday pay for 12 holidays

  • Career development and growth opportunities

  • Tuition/Education assistance programs

  • Access to LinkedIn Learning

  • Scholarship programs for children of employees

  • Parental leave

  • Bright Horizons Family Solutions - Back-up care, tutoring, etc.

  • Adoption assistance

  • Bereavement leave

  • Up to $300 fitness reimbursement

  • Up to $300 massage reimbursement

  • Employee appreciation events

  • Employee discounts

  • Charitable giving

Who We Are:

You might have our iconic cranberry juice in your fridge or have gotten into heated holiday debate about what's better - canned or fresh cranberry sauce. But did you know that the hardworking people growing the superfruit in our products are 700 family farmers that own our cooperative? They entrust us with what is most precious to them to create new and innovative products that will delight consumers and grow this beloved brand today and into the future.
Team members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values:

  • Grower Mindset - We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future.
  • Sustainable Results - Guided by purpose, we are focused on delivering results for our grower-owners.
  • Integrity Above All - We are ethical, doing the right thing for our grower-owners, customers, consumers and each other
  • Inclusive Teamwork - We build diverse and inclusive teams that strengthen our cooperative.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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