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Telecom Associate Jobs in Marlborough, MA (NOW HIRING)

PDS Tech Commercial

Senior Field Technician

Boston, MA · On-site

$45 - $55/hr

Installing, commissioning, and maintaining telecom equipment and infrastructure (fiber & copper) in ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Charles River Associates

Hybrid Cloud Architect

Boston, MA · On-site +1

$70.50 - $90/hr

About Charles River Associates For over 50 years, Charles River Associates has been a premier ... Service Delivery & Telecom * Enterprise Application Solutions * Infrastructure, Networking and ...

Charles River Associates

Hybrid Cloud Architect

Boston, MA · Hybrid

$70.50 - $90/hr

About Charles River Associates For over 50 years, Charles River Associates has been a premier ... Service Delivery & Telecom * Enterprise Application Solutions * Infrastructure, Networking and ...

InfiCare

Infrastructure Project Manager

Medford, MA · On-site

Telecom outlet locations * Telecommunications room layouts * Design documentation * Drawings ... Associate's or Bachelor's degree in a related field. * Experience designing cable support systems ...

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All JobsTelecom Associate JobsTelecom Associate Jobs in Marlborough, MA

Telecom Associate information

See Marlborough, MA salary details

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How much do telecom associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for telecom associate in Marlborough, MA is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.96 per hour, depending on experience, location, and employer.

What is a telecom associate?

Telecom Associates are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems, including phone, internet, and data networks. They often assist with configuring equipment, monitoring network performance, and resolving connectivity issues. Their role may also involve working with vendors, documenting technical procedures, and ensuring compliance with industry standards. Telecom Associates are essential for keeping communication systems reliable and efficient in businesses and organizations.

What are the key skills and qualifications needed to thrive as a telecom associate?

To excel as a Telecom Associate, you typically need a background in telecommunications or networking, strong analytical skills, and a relevant associate degree or certification. Familiarity with telecom management systems, network monitoring tools, and industry-standard protocols is highly valuable. Excellent attention to detail, problem-solving abilities, and effective communication help you manage tasks and collaborate with technical teams. These competencies ensure reliable network operations, efficient troubleshooting, and high-quality customer service in a technical environment.

What are some typical challenges telecom associates encounter when managing multiple projects simultaneously?

Telecom Associates often juggle several projects at once, such as coordinating service installations, troubleshooting network issues, and updating documentation. Balancing these responsibilities requires effective time management and prioritization to meet deadlines and ensure high-quality service. Additionally, they must communicate clearly with both technical teams and clients, which can be challenging when managing competing demands. Regular status updates, clear documentation, and collaboration with team members help Telecom Associates navigate these challenges successfully.

What is the difference between Telecom Associate vs Customer Service Representative?

AspectTelecom AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; sometimes technical training
Work EnvironmentTelecom companies, call centers, technical supportCustomer service centers, retail stores, call centers
Employer & Industry UsageTelecommunications industry, service providersVarious industries including retail, telecom, and service sectors
Common Search & ComparisonYesYes

Telecom Associates primarily focus on technical support, installation, and maintenance within the telecommunications industry, often requiring technical certifications. Customer Service Representatives handle customer inquiries, billing, and support across multiple industries. While both roles involve communication with clients, Telecom Associates tend to have a more technical focus, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What are the most commonly searched types of Telecom jobs in Marlborough, MA?

The most popular types of Telecom jobs in Marlborough, MA are:

What cities near Marlborough, MA are hiring for Telecom Associate jobs?

Cities near Marlborough, MA with the most Telecom Associate job openings:

Telecom Associate jobs near you

Safety Manager - DLSI-MA

Danella Line Services of MA, Inc.

Littleton, MA • On-site

$55K - $80K/yr

Full-time

Re-posted yesterday

Key responsibilities

  • Provide visible safety leadership across job sites and coach supervisors and crews on safe work practices and hazard recognition.

  • Support incident investigations, track safety performance indicators, and implement corrective actions to improve safety outcomes.

  • Deliver safety training and conduct field evaluations to ensure compliance with safety standards and promote safe work behaviors.

Job description

Location: Massachusetts/Rhode Island

Reports To: Division Manager

Preferred Industry Experience: Utility construction (gas/electric/telecom)

Position Summary: 

The Safety Manager is responsible for leading and supporting Environmental, Health, and Safety (EHS) performance across field operations and job sites in the Massachusetts area. This role partners closely with operations leadership and field crews to drive compliance, reduce risk, and strengthen safety culture through coaching, auditing, incident investigation, and continuous improvement. Experience or familiarity with utility construction activities (e.g., gas/electric/telecom/water) is strongly preferred.

Essential Duties and Responsibilities:

Field Safety Leadership

  • Provide visible safety leadership across job sites; coach supervisors and crews on safe work practices and hazard recognition.
  • Support pre-task planning processes (Job Brief/JHA), including verification of controls for high-risk activities.
  • Conduct routine field visits, safety observations, and inspections; document findings and ensure timely corrective action closure.

Compliance and Risk Management

  • Ensure compliance with applicable federal, state, and local regulations (e.g., OSHA/EPA), company policies, and client requirements.
  • Support yard and facility safety expectations to ensure standardized procedures are followed by team members, visitors, and customers.
  • Support contractor/subcontractor safety expectations where applicable, including onboarding, orientation, and verification of compliance.

Incident Prevention, Reporting, and Investigation

  • Participate in and/or lead incident and near-miss investigations; determine root causes and implement corrective and preventive actions.
  • Track leading and lagging indicators and provide clear reporting of performance measures and findings.
  • Provide safety direction and support for corrective actions and recommendations to assure site improvements.

Training and Field Coaching

  • The Safety Manager is expected to provide required training and support safety talks with field supervision and team members. The role must be proficient in key EHS topics and capable of training/instructing teams in the following areas: Incident Response, CPR/First Aid, Hazard Communication, Energy Wheel, Human and Operational Performance, Excavation, Confined Space, Fleet/DOT, Hazard Identification, PPE, Environmental Compliance, and Defensive Driving.
  • Additionally, the Safety Manager will conduct task evaluations and performance testing in the field and provide hands-on remedial instruction to drive standardization and improvement.

Client and Operational Support

  • Participate in customer/owner safety meetings, jobsite safety walks, and project planning meetings.
  • Collaborate with operations to plan work safely in a production environment, strengthening safe work procedures and attitudes.
Qualifications

Required

  • Associate degree or bachelor’s degree in safety, or 5 years of experience.
  • Valid driver’s license with an acceptable driving record; ability to work outdoors on active job sites.
  • Strong written and verbal communication skills; able to interact professionally with internal and external stakeholders.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint).

Preferred

  • Working knowledge of utility construction operations and hazards.
  • Safety credential(s) such as OSHA 30, CHST, ASP/CSP, CUSP or equivalent (or ability to obtain within a defined timeframe).

Physical Demands and Work Environment

  • Regular field presence required; ability to walk job sites, navigate uneven terrain, and work around active construction operations.
  • Must be able to wear required PPE and work in varying weather conditions.

Work Authorization and Background

  • Must be authorized to work in the United States.
  • Employment may be contingent upon background screening and/or drug testing as permitted by law.