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Telecom Associate Jobs in Chicago, IL (NOW HIRING)

WEC Energy Group

IT Network/Telecom Analyst

Chicago, IL · Hybrid

$135K/yr

This position is part of a job family (Associate IT Infrastructure Consultant, IT Infrastructure ... Job Summary Our IT Network/Telecom Analysts are accountable for the design, construction, and ...

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Telecom Associate information

See Chicago, IL salary details

$9

$19

$32

How much do telecom associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for telecom associate in Chicago, IL is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.82 per hour, depending on experience, location, and employer.

What is a telecom associate?

Telecom Associates are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems, including phone, internet, and data networks. They often assist with configuring equipment, monitoring network performance, and resolving connectivity issues. Their role may also involve working with vendors, documenting technical procedures, and ensuring compliance with industry standards. Telecom Associates are essential for keeping communication systems reliable and efficient in businesses and organizations.

What are the key skills and qualifications needed to thrive as a telecom associate?

To excel as a Telecom Associate, you typically need a background in telecommunications or networking, strong analytical skills, and a relevant associate degree or certification. Familiarity with telecom management systems, network monitoring tools, and industry-standard protocols is highly valuable. Excellent attention to detail, problem-solving abilities, and effective communication help you manage tasks and collaborate with technical teams. These competencies ensure reliable network operations, efficient troubleshooting, and high-quality customer service in a technical environment.

What are some typical challenges telecom associates encounter when managing multiple projects simultaneously?

Telecom Associates often juggle several projects at once, such as coordinating service installations, troubleshooting network issues, and updating documentation. Balancing these responsibilities requires effective time management and prioritization to meet deadlines and ensure high-quality service. Additionally, they must communicate clearly with both technical teams and clients, which can be challenging when managing competing demands. Regular status updates, clear documentation, and collaboration with team members help Telecom Associates navigate these challenges successfully.

What is the difference between Telecom Associate vs Customer Service Representative?

AspectTelecom AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; sometimes technical training
Work EnvironmentTelecom companies, call centers, technical supportCustomer service centers, retail stores, call centers
Employer & Industry UsageTelecommunications industry, service providersVarious industries including retail, telecom, and service sectors
Common Search & ComparisonYesYes

Telecom Associates primarily focus on technical support, installation, and maintenance within the telecommunications industry, often requiring technical certifications. Customer Service Representatives handle customer inquiries, billing, and support across multiple industries. While both roles involve communication with clients, Telecom Associates tend to have a more technical focus, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What are the most commonly searched types of Telecom jobs in Chicago, IL?

The most popular types of Telecom jobs in Chicago, IL are:

Telecom Associate jobs near you

Telecom Construction Estimator

Concordia Group

Carol Stream, IL

$80K - $95K/yr

Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Triad Associates (part of the Concordia Wireless family) is a nationwide construction services firm specializing in the development of wireless communication sites, with a focus on supporting telecom networks. We are contracted by major carries to facilitate network upgrades including conversions from 4G to 5G. Our services include construction management, electrical and civil modernization, antenna and line (A&L) tower work, tower maintenance, fiber optic network deployment, commissioning and integration, directional boring, trenching, and excavating. Our expertise spans a wide range of projects.
 
We are seeking a detail-oriented and experienced Telecom Construction Estimator to support the planning and execution of wireless infrastructure projects, including cell tower builds and upgrades. This role is ideal for candidates with direct telecom estimating experience, but we are also open to estimators with strong backgrounds in general construction, concrete, or fiber projects who are eager to apply their skills in the telecom industry.
  
Pay Range: $80,000 - $95,000 plus generous annual bonus
Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position
 
Benefits:    
  • 401K – with company match up to 6%
  • Healthcare: Medical, Dental, Vision with BCBS as the carrier
  • Company paid life insurance
  • Short- and long-term disability benefits
  • Company truck and gas card
  • Vacation pay and sick pay accruing from day 1; if not used, can be carried over and cashed out
  • Minimum of 10 paid holidays
  • 1 floating holiday per year
  • $450 winter clothing allowance annually
  • If traveling > 3 hours from your home, we pay for hotel and a per diem
  • Endless opportunities for growth!
 
Responsibilities: 
  • Prepare accurate and competitive cost estimates for telecom construction projects, including new cell tower builds, modifications, and upgrades
  • Analyze construction drawings, specifications, and bid documents to determine labor, materials, equipment, and subcontractor requirements
  • Develop detailed quantity takeoffs and pricing models
  • Solicit and evaluate subcontractor and supplier bids
  • Collaborate with project managers, engineers, and clients to clarify scope and ensure alignment
  • Identify potential cost risks and value engineering opportunities
  • Maintain and update cost databases, historical pricing, and estimating tools
  • Support proposal development and bid submission processes
  • Track awarded vs. estimated costs to improve future accuracy
 
Qualifications: 
  • 3+ years of estimating experience in one or more of the following:
    • Telecom construction (cell towers, wireless infrastructure) preferred
    • Fiber network construction (aerial, underground, directional boring)
    • General construction or civil projects
    • Concrete or site development
  • Strong ability to read and interpret construction drawings and specifications
  • Proficiency in estimating software and Microsoft Excel
  • Solid understanding of construction methods, materials, and labor productivity
  • Experience estimating cell tower builds, including foundations, steel erection, and equipment installation
  • Familiarity with telecom industry standards and permitting requirements
  • Experience working with subcontractors and managing bid packages
       
      Triad Associates Inc. is a division of Concordia Group. Triad Associates Inc. is a drug and alcohol free workplace including marijuana. Triad Associates Inc is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.  
       
      #INDMP
       

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