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Contract Telecom Jobs in Chicago, IL (NOW HIRING)

Digital Direction

Telecom Order Specialist

Chicago, IL · On-site

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate ... contract and rate negotiation, and trouble ticket and billing helpdesk services. Our unique mix of ...

Mwe

Procurement Analyst (IT Hardware & Telecom)

Chicago, IL · On-site

$62K - $78K/yr

Work closely with IT hardware & telecom managers to provide vendor analysis, review, and technical ... Maintain accurate records, files, and agreements using filing and contract applications * Assist ...

Ledcor Group

Contracts Administrator

Chicago, IL · On-site

$41K - $57K/yr

... effective Contract Management operations. Your responsibilities include the onboarding of ... Knowledge of telecom construction industry an asset. * Familiarity with other Microsoft programs ...

Ledcor Group

Contracts Administrator

Chicago, IL

$41K - $57K/yr

... effective Contract Management operations. Your responsibilities include the onboarding of ... Knowledge of telecom construction industry an asset. * Familiarity with other Microsoft programs ...

Digital Direction

Account Executive

Chicago, IL · On-site

RFP Creation & Contract Negotiation A team of telecom experts: In an industry where the term "experts" is overused, we assign the term with the utmost confidence to our team members. Digital ...

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Contract Telecom information

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How much do contract telecom jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for contract telecom in Chicago, IL is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $22.79 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in contract telecom roles, and how can they be addressed?

Professionals working in contract telecom roles often face challenges such as adapting quickly to new technologies, working with diverse client requirements, and handling tight project deadlines. Staying current with industry certifications and trends, maintaining clear communication with team members, and developing strong organizational skills can help address these challenges. Additionally, proactively seeking feedback and being flexible in problem-solving are key to succeeding in dynamic telecom environments.

What is a contract telecom?

Contract telecom jobs involve working in the telecommunications industry on a temporary or project-based basis, rather than as a permanent employee. Professionals in these roles may handle tasks such as network installation, maintenance, project management, or technical support for telecom equipment and services. Contract positions are common during periods of expansion, upgrades, or when specialized expertise is required for a limited time. These roles offer flexibility and can provide opportunities to work with various companies and technologies. However, contract workers may not receive the same benefits as full-time employees.

What is the difference between Contract Telecom vs Telecom Technician?

AspectContract TelecomTelecom Technician
CredentialsOften requires certifications like Cisco, CompTIA, or vendor-specific trainingTypically requires technical certifications or vocational training in telecommunications
Work EnvironmentProject-based, often on-site at client locations or remoteOn-site installation, maintenance, and repair of telecom systems
Employer & Industry UsageFreelance or staffing agencies providing temporary or project-based workTelecom service providers, installation companies, or maintenance firms

Contract Telecom roles focus on temporary, project-based work often requiring specific certifications and flexible work environments. Telecom Technicians perform hands-on installation and maintenance of telecom systems, usually in a fixed employment setting. Both roles are essential in the telecommunications industry but differ mainly in employment type and scope of work.

What are the key skills and qualifications needed to thrive as a contract telecom professional?

To thrive as a Contract Telecom professional, you need a solid understanding of telecommunications infrastructure, networking, and project management, often supported by relevant certifications such as CompTIA Network+ or vendor-specific credentials. Familiarity with telecom management systems, fiber optics tools, and CAD software is typically required. Strong communication, problem-solving, and adaptability are crucial for managing client expectations and coordinating with technical teams. These skills and qualifications ensure efficient project delivery, client satisfaction, and the ability to adapt to evolving telecom technologies.
What are the most commonly searched types of Telecom jobs in Chicago, IL? The most popular types of Telecom jobs in Chicago, IL are:
Contract Telecom jobs near you
Infographic showing various Contract Telecom job openings in Chicago, IL as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $45,326 per year, or $21.8 per hour.

Telecom Order Specialist

Digital Direction

Chicago, IL

Full-time

Re-posted 7 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.

We help CIO’s, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team.

Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory management, invoice auditing, expense management, contract and rate negotiation, and trouble ticket and billing helpdesk services.

Our unique mix of people includes Advisors with experience managing Fortune 2000 customers for major carriers and advocates with an average of 20+ years of back office carrier experience enabling Digital Direction to deliver an unmatched mix of cost control and operational efficiency for our customers.

Perhaps most important, our customers receive an advocacy based solution with guaranteed results averaging 35% reduction in total telecom spend, no sales “pitch” and substantially improved operational efficiency. Digital Direction is a company absolutely dedicated to helping customers reduce their telecom spend, leverage their communications environment, and creates a single point of contact for experienced advice and dedicated customer advocacy.

This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base.  The candidate would interface with clients and vendors to facilitate client orders.  This role has a customer service function, supporting our clients as they make changes to their telecom environment. The position offers virtual office (remote).  

Principal Duties and Responsibilities:

  • 5+ years of high-level experience in a related field operations within a telecommunications company
  • Must have excellent customer service skills and interpersonal skills
  • Must have advanced level skills in MS Office including Excel and CRM
  • Ability to work under pressure and to multi-task
  • Proactive, self-motivated, and determined attitude
  • Customer focused with an eagerness to engage when issues are encountered

Responsible for the operational daily management of telecommunications including;

  • Project coordination of customer moves, adds, change, and disconnect orders
  • Voice and data migrations
  • Background in managing and ordering legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex
  • Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies
  • You must be able to review telecom order packages, submit to carrier, then manage project through installation
  • Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT, Orange, China Telecom as well as other telecommunications companies
  • Ability to understand, analyze and explain Telco USOCs on CSRs
  • Build inventory records in our CRM utilizing CSRs
  • Possess a high understanding of Telecom contracts

Review of Daily Responsibilities:

  • Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion. 

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