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Telecom Assistant Jobs in New Mexico (NOW HIRING)

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Responsibilities Key Responsibilities: * Assist customers with questions, requests, and account ...

Customer Service Advisor

Las Cruces, NM · On-site

$12 - $14.10/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... In this role, you'll assist customers with a variety of inquiries, resolve issues efficiently, and ...

$24/hr

You'll assist customers with power and telecom services, process payments, answer calls, and support billing and administrative tasks. You'll also help promote our services and ensure every customer ...

Showing results 21-40

Telecom Assistant information

See New Mexico salary details

$8

$21

$43

How much do telecom assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for telecom assistant in New Mexico is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $13.71 and $25.76 per hour, depending on experience, location, and employer.

What is a telecom assistant?

Telecom Assistants are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems within an organization. They assist engineers and technicians by handling tasks such as configuring phone systems, managing network equipment, and providing user support for telecom services. Their role often includes documenting system changes, coordinating with vendors, and ensuring that communication systems operate efficiently. Telecom Assistants play a crucial role in maintaining reliable communication infrastructure for businesses and institutions.

What are the key skills and qualifications needed to thrive as a telecom assistant, and why are they important?

To thrive as a Telecom Assistant, you need a strong understanding of telecommunications systems, troubleshooting, and basic electronics, often supported by a relevant diploma or certification. Familiarity with tools like network analyzers, cable testers, and knowledge of telecom software and protocols is commonly required. Excellent communication, attention to detail, and problem-solving skills help you efficiently support technical teams and resolve issues. These skills ensure reliable network operations, quick issue resolution, and effective service delivery within the telecom sector.

What are some common challenges telecom assistants face when supporting multiple projects simultaneously?

Telecom Assistants often juggle a variety of tasks, such as coordinating service requests, managing inventory, and supporting technical teams. Balancing these responsibilities across multiple projects can be challenging, especially when priorities shift or urgent issues arise. Effective time management and clear communication with team members are essential to ensure deadlines are met and service interruptions are minimized. Many organizations support Telecom Assistants with scheduling tools and regular team meetings to help manage workloads efficiently.

Is a telecom assistant job stressful?

A telecom assistant job can be moderately stressful due to the need to handle customer inquiries, troubleshoot technical issues, and meet performance targets. The role often requires strong communication skills, attention to detail, and the ability to work under pressure, especially during high call volumes or system outages.

What skills do you need to be a telecom assistant?

A telecom assistant needs strong communication and customer service skills, technical knowledge of telecommunications systems, and the ability to troubleshoot network issues. Familiarity with relevant tools and software, such as network monitoring programs, is also important. Attention to detail and the ability to work in a team are valuable for success in this role.

What are the most commonly searched types of Telecom jobs in New Mexico?

The most popular types of Telecom jobs in New Mexico are:

What are popular job titles related to Telecom Assistant jobs in New Mexico?

For Telecom Assistant jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Telecom Assistant jobs in New Mexico look for?

The top searched job categories for Telecom Assistant jobs in New Mexico are:

What cities in New Mexico are hiring for Telecom Assistant jobs?

Cities in New Mexico with the most Telecom Assistant job openings:

Construction Manager - Albuquerque, NM

Metronet

Albuquerque, NM

$70K - $100K/yr

Full-time

Medical, Life, Retirement

Re-posted 19 days ago


Metronet rating

7.3

Company rating: 7.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

62nd of 101 rated telecommunications companies


Job description

Love Your Mondays again!

Join the Future of Connectivity with Metronet!

Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities.

Job Summary:

The Construction Manager is the leader of their assigned project(s) and has the ultimate responsibility for the project budget, meeting project timelines, customer expectations, managing the project team, and interfacing with the customer.

What you will be doing: 

  • Review and fully understand the contracts and requirements of each project.
  • Create and execute project work plans, schedules, and control budgets as well as identifying and acquiring resources needed for prosecution of the project(s).
  • Assign individual duties to the project management team and staff.
  • Manage the day-to-day operational aspects of a project to ensure on-time and under budget project completion.
  • Meet with internal and external customers with prepared reports to give progress updates, answer questions, and manage requested changes to project plans.
  • Manage the decisions on the scope and delivery of the project including serving as a technical expert in interpreting the specification of the project.
  • Communicate requirements and specifications to the project staff and assist with any questions related to the technology, equipment, and design requirements.
  • Serve as the project spokesperson when necessary by developing relationships and facilitating communication, updates, and meetings with internal and external customers.
  • Ensure contract, permit and authorization compliance, as applicable.
  • Review and approve job cost accounting reports submitted to home office.
  • Maintain day-to-day communication with the Director of Construction and other management.
  • Produce quality results in an efficient and cost effective manner.
  • Represent Metronet professionally to satisfy immediate customer needs and to foster return business.
  • Respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
  • Establish and maintain effective working relationships with co-workers, supervisors and the general public.
  • Maintain regular, consistent and professional attendance, punctuality, and personal appearance according to company policies.
  • Pursue personal development of skills and knowledge necessary for the effective performance of the role and those of the project team.
  • Adhere to company policies, regulations, procedures, and principles.
  • All other duties as assigned.

Salary: $70,000 - $100,000 based on experience

What You Need For This Position:  

  • BS/BA degree in construction management, electrical engineering, or civil engineering preferred
  • Equivalent experience will be considered
  • Strong knowledge of Telecom construction and engineering, project budget creation and management, project scheduling and tracking, project finance, cost reporting, and field office operations
  • Solid business acumen and experience in managing large telecom construction projects
  • Ten or more years of telecommunications OSP network design and construction experience or acceptable equivalent required

Join us and find out what it means to love your career!

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

#LI-HLO  


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