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Telecom Agent Jobs in California (NOW HIRING)

Internet Brands

Five9 Administrator

Pleasanton, CA · On-site

Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as ... Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.

Internet Brands

Five9 Administrator

El Segundo, CA · On-site

Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as ... Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.

SpaceX

Market Analysis Lead (Starlink)

Hawthorne, CA · On-site

$100K - $135K/yr

Own market and account analysis of Enterprise inbound demand, using the AI routing agent as the ... Experience supporting Enterprise or complex B2B sales motions (ideally technology, SaaS, telecom ...

SpaceX

Market Analysis Lead (Starlink)

Hawthorne, CA

$100K - $135K/yr

Own market and account analysis of Enterprise inbound demand, using the AI routing agent as the ... Experience supporting Enterprise or complex B2B sales motions (ideally technology, SaaS, telecom ...

Accellor

AI Principal Engineer

San Francisco, CA · On-site

... telecom, retail, financial services, and technology. By leveraging design thinking and technology ... Work across agent harnesses, evaluation pipelines, workflow orchestration, safety controls, state ...

Outsourced Licensee Network Inc

Be Seen First

Sales Service Representative

Los Angeles, CA · On-site

$75K - $95K/yr

On a management level, our firm acts as an advisory agent for dozens of marketing firms within the ... OLN Inc currently works with the largest e-commerce and the largest telecom company. Follow OLN Inc ...

Outsourced Licensee Network Inc

Be Seen First

Sales Service Representative

Los Angeles, CA · On-site

$75K - $95K/yr

On a management level, our firm acts as an advisory agent for dozens of marketing firms within the ... OLN Inc currently works with the largest e-commerce and the largest telecom company. Follow OLN Inc ...

Accellor

AI Principal Engineer

San Francisco, CA · On-site

$180 - $240/hr

... healthcare, life sciences, telecom, retail, financial services, and technology ... Work across agent harnesses, evaluation pipelines, workflow orchestration, safety controls, state ...

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Showing results 41-60

All JobsTelecom Agent JobsTelecom Agent Jobs in California

Telecom Agent information

See California salary details

$19.6K

$62.2K

$121.9K

How much do telecom agent jobs pay per year?

As of Aug 19, 2026, the average yearly pay for telecom agent in California is $62,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $79,807.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Agent vs Customer Service Representative?

AspectTelecom AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in telecommunicationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail stores, or remote settings within telecom companiesCall centers, retail locations, or office environments across various industries
Employer & Industry UsagePrimarily in telecommunications companies, selling or supporting telecom servicesAcross multiple industries including retail, finance, healthcare, often in customer support roles

The main difference is that Telecom Agents focus specifically on selling and supporting telecom services, often requiring industry-specific knowledge, while Customer Service Representatives handle a broader range of customer inquiries across various sectors. Both roles involve communication skills and customer interaction but differ in industry focus and job responsibilities.

Is working in a telecom agent career a good career?

A telecom agent career involves assisting customers with telecommunications services, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for advancement, and may include certifications or training in telecommunications technology. Job satisfaction depends on individual preferences and the work environment.

What is a telecom agent?

A telecom agent is a professional who sells or promotes telecommunication services and products, such as internet, phone, and cable services, on behalf of providers. They often work in customer service environments, require good communication skills, and may need knowledge of telecom systems and offerings.

What are popular job titles related to Telecom Agent jobs in California?

For Telecom Agent jobs in California, the most frequently searched job titles are:

What job categories do people searching Telecom Agent jobs in California look for?

The top searched job categories for Telecom Agent jobs in California are:

What cities in California are hiring for Telecom Agent jobs?

Cities in California with the most Telecom Agent job openings:

Telecom Agent jobs near you
Infographic showing various Telecom Agent job openings in California as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $62,187 per year, or $29.9 per hour.

Analyst, Technical Patient Service Center

AltaMed

Anaheim, CA • On-site

$76K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

AltaMed rating

7.6

Company rating: 7.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

190th of 888 rated healthcare providers

Job description

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.

Job Overview

The Technical Analyst, Patient Service Center, plays a critical role in enhancing the efficiency, intelligence, and automation of our Contact Center operations. The Analyst serves as a key technical expert in the management, optimization, and continuous improvement of tools, including Virtual Agent, Auto Copilot, AI Summarization, Voice Analytics, and Omnichannel workflows. The Analyst is responsible for leveraging data, insights, and system configurations to deliver a seamless, consistent, and high-quality experience for both patients and agents. The Analyst ensures effective workforce planning, supports real-time queue management, and partners closely with IT/Telecom and operational stakeholders to align technology capabilities with strategic goals for patient engagement and performance improvement.

Minimum Requirements

  • Bachelor's degree or equivalent combination of education and work experience.

  • Minimum of 2 years of relevant experience with Contact Center Customer Service metrics and/or analytics.

  • Workforce Management experience is preferred.

  • Hands-on experience with AI or automation tools such as NICE platform tools (Virtual Agent, AI Summarization, Auto Copilot, etc.) preferred.

  • Project Management or technical implementation experience is preferred.

  • Project Timeline experience is preferred.

  • Demonstrated experience in one or more of the following areas: leadership, contact center operations, customer service, project management, analytics, or other related disciplines.

  • Leadership, Contact Center Customer Service, Project Management, or a background in Analytics.

  • Workforce Management Software experience preferred; NICE, IEX, Kronos, Genesys, Blue Pumpkin, TCS, or any WFM-related software.

Compensation

$76,061.44 - $95,076.80 annually

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

  • Medical, Dental and Vision insurance
  • 403(b) Retirement savings plans with employer matching contributions
  • Flexible Spending Accounts
  • Commuter Flexible Spending
  • Career Advancement & Development opportunities
  • Paid Time Off & Holidays
  • Paid CME Days
  • Malpractice insurance and tail coverage
  • Tuition Reimbursement Program
  • Corporate Employee Discounts
  • Employee Referral Bonus Program
  • Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

What AltaMed employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

AltaMed Health Services logo

About AltaMed Health Services

Sourced by ZipRecruiter

AltaMed Health Services, based in Los Angeles, CA, US, is a leading provider in the healthcare industry. Founded in 1969 as the East LA Barrio Free Clinic, the organization provides high-quality health and human services to the underserved and uninsured communities in Southern California. AltaMed offers a broad range of services including medical care, senior care, dental services, HIV care, pharmacy services, and health education. The company's mission is to eliminate disparities in healthcare access and outcomes by providing superior quality health and human services through an integrated world-class delivery system. AltaMed has also made notable achievements, including becoming the nation's largest federally qualified community health center (FQHC) and being named a leader in healthcare equality by the Human Rights Campaign for several consecutive years.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1969

Social media

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