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Telecom Account Manager Jobs in Alabama (NOW HIRING)

MCI Careers

$17 - $22/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... You will apply the latest customer service techniques and learn our account management systems ...

Everon LLC

Commercial Security Consultant

Pelham, AL · On-site

Strengthen existing customer partnerships within commercial accounts. * Cultivate new leads through ... Efficiently manage territory resources to maximize daily production and customer relationships

MCI Careers

$15.75 - $19.75/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Experience meeting sales quotas. * CRM software experience. * Upselling or cross-selling experience.

Wow

Senior Field Sales Executive

Montgomery, AL · On-site

$65K/yr

Experience in the telecom industry OR outside sales preferred but not required. Working knowledge ... of accounts. Must be proactive, with excellent time management, interpersonal skills and ...

Wow

Senior Field Sales Executive

Huntsville, AL · On-site

$65K/yr

Experience in the telecom industry OR outside sales preferred but not required. Working knowledge ... of accounts. Must be proactive, with excellent time management, interpersonal skills and ...

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Showing results 21-40

All JobsTelecom Account JobsTelecom Account Manager JobsTelecom Account Manager Jobs in Alabama

Telecom Account Manager information

See Alabama salary details

$26.7K

$59.7K

$96.1K

How much do telecom account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for telecom account manager in Alabama is $59,655.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $71,200.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a telecom account manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What are some common challenges telecom account managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What is a telecom account manager?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.
What are popular job titles related to Telecom Account Manager jobs in Alabama? For Telecom Account Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Telecom Account Manager jobs in Alabama look for? The top searched job categories for Telecom Account Manager jobs in Alabama are:
What cities in Alabama are hiring for Telecom Account Manager jobs? Cities in Alabama with the most Telecom Account Manager job openings:
Telecom Account Manager jobs near you
Infographic showing various Telecom Account Manager job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,655 per year, or $28.7 per hour.

On-Demand Bilingual Data Breach Agent

MCI Careers

$17 - $22/hr

Part-time

Re-posted 14 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

MCI is seeking bilingual agents to work as needed in response to data breach communications to consumers. This is a temporary, remote position contingent on breach events.

Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Shifts will range between 8:00 AM - 10:00 PM Monday - Friday and 10:00 AM - 7:00 PM Saturday and Sunday.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

WHAT DOES A DATA BREACH AGENT DO?

We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time.

Key Responsibilities:

  • Assist customers with service inquiries
  • Learn the common requests and solutions
  • Improve the customer’s experience
  • Utilize our service techniques and systems
  • Escalate customer dissatisfaction to proper channels

In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!


Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

MCI provides all new employees with world-class training, encouraging all positive, driven, and confident applicants to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • Fluent in both English and Spanish
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating systems
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow up on customer issues
  • An aptitude for conflict resolution, problem solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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