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Technology Support Jobs in Rhode Island (NOW HIRING)

Hirekeyz Inc

IT Consultant

Bristol, RI · On-site

The IT Consultant provides strategic guidance and technical leadership to the Town of Bristol, supporting budgeting, planning, and IT optimization. This role involves recommending technology ...

CVS Health

IT Principle Support Specialist

Smithfield, RI · Hybrid

$21.10 - $44.99/hr

Provide Level 2 technical support for store systems and technology issues. * Support the Store Systems Help Desk, Field Technical Services, and POS/RX Application Development teams in troubleshooting ...

ULINE

IT Systems Technician

Coventry, RI · On-site

$34/hr

As a Uline IT Systems Technician, you'll provide tech support for employees and ensure systems are running smoothly across the warehouse and offices at our new Connecticut location. Hours: Monday ...

REGENT

IT Systems Administrator

North Kingstown, RI · On-site

As our IT Systems Administrator , you'll help keep REGENT running - supporting the people, devices, accounts, and applications that enable our teams to stay focused on bringing Seagliders to market.

REGENT

IT Systems Administrator

North Kingstown, RI · On-site

$65 - $95/hr

As our IT Systems Administrator , you'll help keep REGENT running - supporting the people, devices, accounts, and applications that enable our teams to stay focused on bringing Seagliders to market.

Lucas Milhaupt

IT Technician

Warwick, RI · On-site

As the on-site point of contact for IT support, you'll ensure the smooth operation of all hardware and software systems across the facility. Your work will directly impact productivity by minimizing ...

G Advisors LLC

Service / Support Technician

Cumberland, RI · On-site

$19.25 - $26.25/hr

East Coast Technology is looking for professional individuals who would like long term, full time ... The most important characteristic of our support team is to help our customers work on what they do ...

G Advisors LLC

Service / Support Technician

Cumberland, RI · On-site

$19.25 - $26.25/hr

East Coast Technology is looking for professional individuals who would like long term, full time ... The most important characteristic of our support team is to help our customers work on what they do ...

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Showing results 41-60

All JobsTechnology Support JobsTechnology Support Jobs in Rhode Island

Technology Support information

See Rhode Island salary details

$26.4K

$42.6K

$64.6K

How much do technology support jobs pay per year?

As of Sep 6, 2026, the average yearly pay for technology support in Rhode Island is $42,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $46,000.00 per year, depending on experience, location, and employer.

What is technology support?

Technology Support professionals, often known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide guidance on using hardware and software, and may install or configure new technology. Their goal is to ensure that technology runs smoothly and users can perform their tasks efficiently. Technology Support roles can range from answering simple user queries to resolving complex technical problems.

How does a technology support professional typically collaborate with other departments to resolve technical issues?

Technology Support professionals often work closely with various departments, such as HR, finance, and operations, to understand and address their unique technical challenges. Collaboration usually involves clear communication to gather details about reported issues, coordinating with IT specialists or vendors when advanced troubleshooting is needed, and providing timely updates to stakeholders. Building strong relationships and maintaining open channels of communication are essential for efficiently diagnosing problems and implementing effective solutions that minimize disruptions to business operations.

What are the key skills and qualifications needed to thrive as a technology support specialist, and why are they important?

To thrive as a Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Exceptional communication, patience, and problem-solving abilities help build trust and effectively resolve user issues. These skills ensure quick resolution of technical problems, minimize downtime, and enhance overall user satisfaction in an organization.

What is the difference between Technology Support vs Help Desk Technician?

AspectTechnology SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT
Work EnvironmentCorporate, IT departments, remoteHelp desks, call centers, on-site support
Employer & IndustryTech companies, large organizationsIT service providers, internal support teams
Job FocusDiagnosing and resolving technical issues, hardware/software supportAssisting users, troubleshooting, ticket management

Technology Support and Help Desk Technician roles often overlap but differ mainly in scope. Technology Support tends to involve broader technical troubleshooting and support across hardware, software, and networks, often in corporate environments. Help Desk Technicians primarily focus on user assistance, ticket resolution, and basic troubleshooting. Both roles require similar certifications and are essential in IT service delivery, but their work environments and responsibilities vary slightly.

How do I become a technology support?

To become a technology support professional, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Earning certifications such as CompTIA A+ can improve job prospects, and gaining hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and customer service abilities are also important in this role.

What does a technology support job do?

A technology support job involves assisting users with hardware, software, and network issues to ensure proper functioning of computer systems. Support staff troubleshoot problems, provide technical guidance, and may use tools like remote access software or ticketing systems. Strong communication skills and technical knowledge are essential for resolving issues efficiently.
Technology Support jobs near you
Infographic showing various Technology Support job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $42,581 per year, or $20.5 per hour.

Ground Control Support Technician

Envision Technology Advisors

Pawtucket, RI • On-site

$21 - $28.75/hr

Full-time

Re-posted 25 days ago

Job description

Job Summary:
Envision Technology Advisors, LLC is a team of dedicated, innovative professionals delivering exceptional IT services. The Ground Control Support Technician will provide customer service, support technologies, and assist clients with technical issues while ensuring a high-touch experience.
Responsibilities:
• Provide exceptional customer service.
• Be an effective communicator and enjoy working with people.
• Serve as an administrator for Envision Technology Advisors’ Ground Control suite of technologies.
• Deploy and support a mix of the above technologies for our clients.
• Interface with Engineering to escalate issues as needed.
• Participate in technical sessions with clients to discover requirements and develop solutions.
• Communicate potential ticket resolutions to clients and steer them appropriately to ensure they make the best decision possible.
• Occasionally serve as engineering resource on implementation projects.
• Mentor and develop new team members as they come onboard.
• Maintain technical certifications as required.
• Provide technical training and prepare network documentation for customers as needed.
Qualifications:
Required:
• You must be an excellent communicator and have unparalleled customer service skills.
• Be completely fluent in all MS desktop operating systems and common workflow software such as: Office, Adobe, Quickbooks, Web Browsers etc.
• Have strong troubleshooting skills including a clear process for root cause analysis.
• 2+ years providing help desk or hands-on technical support.
• 2+ years’ experience with registry cleaners, virus and spyware removal, email troubleshooting, printing troubleshooting, patching, and other common PC issue resolutions.
• Must be able to show examples / demonstrate that you genuinely understand the nature of good customer service
Preferred:
• Experience with Sonicwall or other similar Firewalls.
• Experience with MS server operating systems.
• Experience with Mac OS, iOS, and Android.
• Experience with Virtualization.
• Experience with common backup applications (Symantec, Mozy, Veeam).
• Experience with switching and routing.
Company:
Envision Technology Advisors is providers of business and technology consulting services. Founded in 1998, the company is headquartered in Pawtucket, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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