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Technology Services Coordinator Jobs (NOW HIRING)

Optus, Inc

Services Coordinator - Dispatch

Jonesboro, AR · On-site

$17.50 - $18/hr

The Services Coordinator- Dispatch is responsible for managing and coordinating service calls and ... Vision insurance Who We Are: We're not just another IT services firm-we're architects of business ...

Guardian Llc

Client Services Coordinator

South Hackensack, NJ · On-site

$21.25 - $26.75/hr

Client Services Coordinator Guardian operates with a client-first, execution-driven model built on ... IT asset disposition projects. That trust depends on precision coordination, responsive ...

New

Guardian Llc

Client Services Coordinator

Hackensack, NJ · On-site

$21.50 - $27.25/hr

Client Services Coordinator Guardian operates with a client-first, execution-driven model built on ... IT asset disposition projects. That trust depends on precision coordination, responsive ...

New

Optus, Inc

Services Coordinator - Support

Jonesboro, AR · On-site

$16 - $18/hr

The Services Coordinator- Support is responsible for monitoring service performance, supporting ... Telecommunications or technology industry experience required; call center or service desk ...

Fortis

Be Seen First

Roofing Services Coordinator

Greenwood Village, CO · On-site

$55K - $65K/yr

Service Coordinator Area of Focus: Internal and External Customers Company: Fortis Headquarters ... In addition to a strong operations background steeped in process and technology this position ...

HonorVet Technologies

Parking Services Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 ... Parking Services Coordinator Duration: 04 Months (Possible Extension) Location: Chicago, IL 60637 ...

Optus, Inc

Services Coordinator - Support

Jonesboro, AR · On-site

$16 - $18/hr

The Services Coordinator- Support is responsible for monitoring service performance, supporting ... Telecommunications or technology industry experience required; call center or service desk ...

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How much do technology services coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for technology services coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is a technology services coordinator?

Technology Services Coordinators are professionals who manage and support the use of technology within an organization. They are responsible for coordinating technology-related services, assisting staff with technical issues, overseeing IT projects, and ensuring that technology resources are used efficiently. Their duties often include troubleshooting hardware and software problems, maintaining inventory of tech equipment, and providing training on new technologies. Technology Services Coordinators play a vital role in keeping an organization's technology running smoothly and up to date.

What are the key skills and qualifications needed to thrive as a technology services coordinator?

To thrive as a Technology Services Coordinator, you need a solid understanding of IT support, project management, and customer service, often backed by a degree in information technology or related field. Familiarity with help desk ticketing systems, network troubleshooting tools, and certifications like CompTIA A+ or ITIL are typically valuable. Strong communication, problem-solving, and organizational skills make someone stand out in this position. These abilities are crucial for efficiently managing technology services, ensuring user satisfaction, and supporting smooth organizational operations.

What are some common challenges faced by technology services coordinators, and how can they be effectively managed?

Technology Services Coordinators often face challenges such as balancing multiple support requests, managing evolving technology needs, and ensuring seamless communication between technical teams and end-users. Effective time management, prioritization skills, and staying updated on the latest tech trends are essential to navigate these challenges. Proactively communicating with stakeholders and documenting processes can also help maintain service quality and minimize disruptions.

What cities are hiring for Technology Services Coordinator jobs?

Cities with the most Technology Services Coordinator job openings:

What are the most commonly searched types of Technology Services jobs?

The most popular types of Technology Services jobs are:

What states have the most Technology Services Coordinator jobs?

States with the most job openings for Technology Services Coordinator jobs include:

Technology Services Coordinator jobs near you

Services Coordinator - Dispatch

Optus, Inc

Jonesboro, AR • On-site

$17.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

THIS IS NOT A REMOTE OR HYBRID POSITION. YOU MUST BE ABLE TO WORK IN THE OFFICE IN JONESBORO, AR.
The Services Coordinator- Dispatch is responsible for managing and coordinating service calls and project work for low-voltage and telephony systems. Acting as the central point of intake, triage, scheduling, and communication, the Services Coordinator ensures the right technicians, tools, resources, and information are aligned to meet service commitments and customer expectations.
The ideal candidate thrives in a fast-paced environment, excels at multitasking, and can effectively coordinate among field technicians, customers, vendors, carriers, and internal teams. This position plays a critical role in minimizing customer downtime, supporting emergency response activities, and delivering an exceptional service experience.
Responsibilities:
  • Receive, review, prioritize, and manage incoming service requests, ensuring all necessary information is collected for accurate scheduling and resolution.
  • Dispatch and coordinate field technicians based on skills, availability, location, and service requirements.
  • Schedule service calls, emergency requests, project work, and follow-up visits while managing access requirements and scheduling constraints.
  • Serve as the primary point of contact for customers, providing appointment confirmations, service updates, and status communications.
  • Coordinate resources, materials, equipment, vendors, and third-party partners to support successful service delivery.
  • Maintain accurate service records, documentation, technician updates, and service status tracking within service management systems.
  • Monitor service progress to support SLA compliance and timely resolution of customer issues.
  • Escalate critical service issues as needed and support Service Managers with urgent dispatch, scheduling, and operational needs.
  • Assist in coordinating emergency service requests and mission-critical customer incidents to minimize downtime and ensure customer satisfaction.

Qualifications:
  • 1+ years of experience in dispatching, service coordination, logistics, customer support, or a related administrative role preferred.
  • Strong organizational, scheduling, and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent verbal and written communication skills with a customer-focused approach.
  • Detail-oriented with strong problem-solving abilities and a commitment to accuracy.
  • Proficiency with Microsoft Office and scheduling, dispatch, or service management software; ability to quickly learn new systems and tools.
  • Experience supporting field service operations, telecommunications, low-voltage systems, or coordinating field technicians is preferred.
  • Familiarity with Service Level Agreements (SLAs) and service delivery metrics is a plus.

What We Offer:
  • Hourly pay between $16/hr. - $18/hr., based on experience.
  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Who We Are:
We're not just another IT services firm-we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible.
At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages its expertise and commitment to CX to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you'll be part of a dynamic force that's setting new standards in IT service excellence.
Physical Demands / Working Conditions:
Ability to read, write, and communicate both orally and written to external and internal customers and employees. Normal vision and normal hearing with or without correction. Ability to lift and/or carry up to 25 lbs., periodically, throughout workday. Ability to stand, walk, climb stairs, sit in one place, squat and kneel continuously throughout day. Ability to reach, bend, and twist continuously throughout day. Ability to use hands for gripping and squeezing, as well as repetitive hand and wrist motions. Ability to work together effectively and professionally with internal and external customers.
"Equal Opportunity M/F/Disability/Vet Employer"

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