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Technology Services Associate Jobs in Raleigh, NC

WCPSS

Secretary - Chief Technology Officer

Cary, NC

Serves as a key point of contact for the Technology Services Department, independently handling ... Associate's degree from an accredited college or university in business administration or a related ...

WCPSS

Secretary - Chief Technology Officer

Cary, NC

Serves as a key point of contact for the Technology Services Department, independently handling ... EDUCATION, TRAINING, AND EXPERIENCE Associate's degree from an accredited college or university in ...

RSI Community

IT Intern (Summer)

Chapel Hill, NC · On-site

$13.75 - $18.25/hr

Residential Services, Inc. (RSI) is seeking our next Information Technology (IT) Specialist. This ... Associate's degree in Information Technology or a related field, currently pursuing such a degree ...

Stifel

Client Service Associate - NR

Chapel Hill, NC · On-site

$12 - $16.50/hr

What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s ... None Systems & Technology * Proficient in Microsoft Excel, Word, PowerPoint, Outlook About Stifel ...

Stifel

Client Service Associate - NR

Chapel Hill, NC

$12 - $16.50/hr

What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s ... None Systems & Technology * Proficient in Microsoft Excel, Word, PowerPoint, Outlook About Stifel ...

NCSU

Audio Visual and Lab Support Analyst

Raleigh, NC

... s Other Responsibilities * Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities. Qualifications Minimum Education and Experience * Associate ...

Murphy's Naturals

IT Associate

Raleigh, NC · On-site

Murphy's Naturals is seeking a reliable and service-oriented IT Associate to support day-to-day technology operations across the organization. This role is primarily focused on IT support, ...

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Technology Services Associate information

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How much do technology services associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for technology services associate in Raleigh, NC is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.62 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Technology Services Associate typically does not earn $10,000 a month without specialized skills or certifications. High-paying roles in technology often require experience, technical knowledge, or certifications such as CompTIA or Cisco, and salaries vary based on location and industry. Generally, achieving such income without a degree is uncommon in this field.

Which IT job is the highest paid?

In the IT field, roles such as Chief Information Officer (CIO), IT Director, and Solutions Architect tend to be among the highest paid, often earning six-figure salaries. Specialized roles like Cloud Architects, Security Directors, and Data Scientists with advanced certifications and experience also command high compensation levels.

What can I do with an associate's degree in technology?

A Technology Services Associate with an associate's degree can perform technical support, troubleshoot hardware and software issues, and assist with network setup and maintenance. This role often involves working with tools like ticketing systems and may require certifications such as CompTIA A+ or Network+ to enhance job prospects.

What jobs pay $10,000 a week?

Jobs that can pay $10,000 a week typically include high-level roles such as senior technology consultants, specialized software engineers, or executive positions in tech companies. These roles often require advanced skills, extensive experience, and sometimes certifications, and may involve freelance consulting or entrepreneurial ventures. For most professionals, reaching this level of income involves a combination of expertise, reputation, and sometimes working in high-demand or high-risk environments.
What are the most commonly searched types of Technology Services jobs in Raleigh, NC? The most popular types of Technology Services jobs in Raleigh, NC are:
Technology Services Associate jobs near you
NCDIT - Service Support Analyst- Senior

NCDIT - Service Support Analyst- Senior

Expert Technology Services

Raleigh, NC • On-site

Contractor

Posted 21 days ago

Job description

Due to increased demand on the service desk, contractor is needed to need to maintain and improve SLA’s; supporting phone, chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment.
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and service requests. Service Desk Technician II’s provide consultation, elevated support, and/or advanced instruction to users of hardware, software, operating systems, telephony, unified communications, mainframe, identity management, networking, and other information technology based systems located throughout the state agencies and universities, as well as for private citizens. The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working under general supervision of the Service Desk management team. Responsible for researching/analyzing issues/problems and soliciting relevant information from users to describe non-routine problems and resolving or escalating them to the next level. This position is critical in promoting a positive customer relationship and requires a high customer service orientation, strong interpersonal skills, and advanced troubleshooting skills to provide support to a diverse population. This position may be required to work weekends and holidays, as needed.
Required Experience:
- Excellent customer service skills along with the ability to apply more advanced technical knowledge to independently work on routine and complex tasks and document details into an IT Service Management application, using ITIL methodology.
- Enhanced computer literacy is required.
- Understanding of call center environment and Service Desk role.
- Experience with ServiceNow is preferred.
- HDI Support Center Analyst, ITILv3 Foundation A+ certification highly preferred.
- Effective communication skills (verbal and written), including proficient typing, grammar, and spelling skills are required.
- Advanced troubleshooting and problem-solving skills in Microsoft Windows 7& 10, Microsoft Office suite, O365, desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications.
- Ability to organize and follow more complex and/or detailed technical procedures.
- Capable of analyzing and resolving routine problems based on existing documentation, training, and resources.
- Working knowledge of technology principles and terminology associated with the work unit and ability to integrate in identifying problems or solutions.
- Demonstrated sense of ownership, reliability, and urgency.
- Ability to establish proactive relationships with customers, including providing education to customers as appropriate. Able to convey ideas on non-routine subjects clearly.
- Proficient in translating technical issues into understandable terms for non-technical users.
Minimum Education and Experience Requirements associate degree in computer information technology, computer technology Integration, networking technology, or related curriculum from an appropriately accredited institution; and 2-4 years of related work experience; or an equivalent combination of education and experience. Degrees must be from appropriately accredited institutions.

  Required/Desired Skills   SkillRequired /DesiredAmountof ExperienceAdvanced troubleshooting in MS Windows, MS Office suite, network connectivity, mainframe, voice, network printing, email, smartphones & web-based appsRequired2YearsUnderstanding of contact center environment and Service Desk roleRequired2YearsExperience with NCID administrationRequired2YearsCapable of resolving routine problems based on existing documentation, training, and resources.Required2Years