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Technology Operations Jobs in Columbus, OH (NOW HIRING)

Intern IT - Software Engineer

Columbus, OH

$14.50 - $19.25/hr

Interns will obtain a broad overview of NiSource's operations and current events in the utilities ... This role works with the Manager of IT Service Integration, Manager of IT Service Governance and ...

This role is responsible for ensuring system reliability, security, and performance while supporting day-to-day IT operations. The ideal candidate will have 3-5+ years of IT systems administration ...

Finance Operations

Columbus, OH · On-site

$22 - $24/hr

About Us Russell Tobin is a leading staffing and recruiting agency connecting talented professionals with top companies across finance, technology, operations, customer service, and more. We partner ...

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Technology Operations information

See Columbus, OH salary details

$12

$23

$37

How much do technology operations jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technology operations in Columbus, OH is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.49 per hour, depending on experience, location, and employer.

What is technology operations?

Technology Operations, often called TechOps, refers to the management and maintenance of a company's IT systems, networks, and infrastructure. These professionals ensure that technology services are reliable, efficient, and secure. They oversee daily IT operations, troubleshoot technical issues, manage system updates, and support business applications. TechOps teams work closely with other IT departments to implement best practices and maintain high system availability.

What are the key skills and qualifications needed to thrive in technology operations?

To thrive in Technology Operations, you need a solid understanding of IT infrastructure, systems administration, and incident management, often supported by a degree in information technology or computer science. Familiarity with tools like IT service management (ITSM) platforms, network monitoring systems, and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure smooth technology operations, rapid issue resolution, and minimal downtime, which are critical for business continuity.

What are some common challenges faced in a technology operations role, and how are they typically addressed?

Professionals in Technology Operations often encounter challenges such as balancing system reliability with rapid deployment of new features, managing incident response effectively, and ensuring seamless communication between IT and other departments. To address these, teams usually implement robust monitoring tools, establish clear incident management protocols, and foster a culture of collaboration through regular cross-functional meetings. Continuous learning and process improvement are key to staying ahead of evolving technology and operational risks.

What is the difference between Technology Operations vs Network Administrator?

AspectTechnology OperationsNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, Network+
Work EnvironmentIT departments, data centers, enterprise settingsNetwork labs, corporate offices, data centers
Employer & Industry UsageTech companies, large enterprises, service providersBusinesses with complex network infrastructure
Common Search & ComparisonFocuses on overall IT service management and operationsFocuses on network setup, maintenance, and troubleshooting

Technology Operations professionals oversee the broader IT environment, including systems, applications, and infrastructure management. Network Administrators specialize in managing and maintaining network hardware and connectivity. While both roles require technical certifications and work in similar environments, Technology Operations has a wider scope, whereas Network Administrators focus specifically on network systems.

What are 5 careers in technology operations?

Five careers in technology operations include Systems Administrator, Network Engineer, IT Support Specialist, Cloud Operations Engineer, and Security Analyst. These roles involve managing IT infrastructure, ensuring system security, and supporting network and cloud environments, often requiring certifications like CompTIA or Cisco. They typically demand strong problem-solving skills and familiarity with tools such as monitoring software and cloud platforms.
Infographic showing various Technology Operations job openings in Columbus, OH as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,627 per year, or $23.4 per hour.

Pending TSA Field IT Operations & Customer Support Opportunities

Science Applications International Corporation

Springfield, OH • On-site

Full-time

Re-posted 21 days ago


SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

103rd of 226 rated it services


Job description


SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program. FOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA's Office of Information Technology (OIT).
Positions are contingent upon contract award. Award is anticipated no later than early July with Transition beginning shortly after.
Positions will be located on site at locations across the United States.
Positions/Skillset List:
  • SPOC / Service Desk Agents (Tier 1 customer support.)
  • Site Support Technicians / Field IT Specialists (on-site, desk-side support.)
  • Regional Service Delivery Managers (RSDM.)
  • IMAC / Field Project Technicians.
  • DRSN Network Engineers (Freedom Center / Site W.)
  • WebEOC Application Developers.
  • Asset Management Specialists (Sunflower / Property Custodian.)
  • HQ Telecom & AV/VTC Support Technicians.
  • Land Mobile Radio (LMR) Technicians.
  • Program/Project Management & QA Leadership.

Qualifications
Requirements will vary based on position:
  • All positions will require a minimum US citizenship and ability to obtain and maintain a minimum of a DHS Public Trust. Some positions require a Secret and Top Secret.
  • Educations requirements will vary by position:
    • Service Desk/Site Technician/Field IT have a minimum requirement of High School Degree, Associates preferred with 2-5 years of related experience.
    • Engineers/Managers require a minimum Bachelor's degree in related field plus 5-10 years of related experience.

Desired Qualifications:
  • ITIL Foundation Certification.
  • CompTIA A+ Certification.
  • Experience with ITSM Ticketing tools (e.g. ServiceNow).
  • Experience with Cloud-Based Contact Center Platforms (e.g. AWS Connect.)

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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