Job Summary:
Enigma Technologies, Inc. is focused on building a reliable source of data for small businesses to improve access to financial services. They are seeking a Data Operations Associate to support their go-to-market and product activities by managing customer-related data operations, improving data processes, and ensuring high-quality data services.
Responsibilities:
• Fuel GTM activities at a fast paced startup environment from an operations perspective
• Scale and manage data and onboarding operations to streamline customer lifecycle end-to-end
• Own and lead data analysis projects, and generate the insights that help drive customer conversations forward
• Prepare regular reports to communicate data quality metrics and improvements to stakeholders
• Conduct thorough data quality checks to ensure accuracy, consistency, and completeness of datasets, and investigate issues
• Generate and maintain detailed documentation of data operations processes and data dictionaries
• Work hand-in-hand with the CS and Product teams to inform the product roadmap and data tooling investments
• Gain experience and train in developing tools and reports using best-in-class tech stack and infrastructure
• Make an impact on Enigma’s growth from day one
Qualifications:
Required:
• Is a self starter with the ability to manage multiple tasks and prioritize effectively
• Has strong analytical and quantitative skills and the ability to extract, manipulate and analyze data with a keen eye for detail
• Has proficiency in one or two data wrangling tools for tabular data, incl. SQL
• Brings strong business intuition to make sense of complex business data
• Has project management experience owning complex, custom deliverables and onboarding workflows end-to-end
• Has passion for data-driven decision-making and an eagerness to learn and adapt to new technologies and tools
• Has excellent written and verbal communication skills with the ability to work collaboratively in a team environment and communicate effectively with both technical and non-technical stakeholders.
• Is curious, coachable, reliable and driven for growth
Preferred:
• An undergraduate degree in engineering, statistics or a data-related field
• Prior experience in data analytics, data operations or business analytics positions
• Prior experience with data products and/or strong understanding of machine learning concepts
• Familiarity with the world of enterprise software, data-as-a-service, or business intelligence tools
• 0-2 years experience working with data
Company:
Enigma is the most reliable, trusted source of data on businesses in the United States. Founded in 2011, the company is headquartered in New York, USA, with a team of 51-200 employees. The company is currently Growth Stage.