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Technology Operations Associate Jobs in Canton, NY

Corning

Operations Department Leader

Canton, NY

$106K - $146K/yr

From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries ... Encompasses the direction and inspection of the performance of individuals or a team of associates ...

Corning

Operations Department Leader

Canton, NY · On-site

$106K - $146K/yr

From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries ... Encompasses the direction and inspection of the performance of individuals or a team of associates ...

Corning

Operations Department Leader

Canton, NY

$106K - $146K/yr

From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries ... Encompasses the direction and inspection of the performance of individuals or a team of associates ...

J.Crew

Sales Associate

Clifton, NY · On-site

$16 - $17.10/hr

... in operational and product driven store tasks assigned by the management team while acting in a ... Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching ...

J.Crew

Sales Associate

Clifton, NY · On-site

$16 - $17.10/hr

... in operational and product driven store tasks assigned by the management team while acting in a ... Entertainment, travel, fitness, and mobile technology discounts * 401(k) plan with company matching ...

DivIHN

IT Desktop Support Technician

Canton, NY · On-site

Title: IT Desktop Support Technician Location: Canton,NY Duration: 12 Months with possibility of ... operational work Prefer candidates with: * Associates Degree (at least) OR 3-5 years IT experience

Walmart

Store Supervisor

Potsdam, NY · On-site

$65K - $100K/yr

... levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear ...

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Technology Operations Associate information

See Canton, NY salary details

$10

$24

$49

How much do technology operations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for technology operations associate in Canton, NY is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $28.37 per hour, depending on experience, location, and employer.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What cities near Canton, NY are hiring for Technology Operations Associate jobs?

Cities near Canton, NY with the most Technology Operations Associate job openings:

Technology Operations Associate jobs near you

Customer Operations Associate (Onsite in Clifton Park NY)

Johnson Controls

Clifton, NY • On-site

$24 - $33/hr

Full-time

Posted 4 days ago

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 410 frontline employees who took The Breakroom Quiz

138th of 543 rated manufacturers

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What you will do:
Under direct supervision, tracks and provides direct support for the installation contract business. Actively participates in accounts receivable, accounts payable and financial activities, such as contract scheduling, revenue goals, billings, collections, and subcontract processing. Provides back up customer call handling, as needed. Provides administrative, day to day support in the operational areas.
How you will do it:
  • Answers any customer/subcontractors inquiries and resolves or escalates customer issues, as appropriate.
  • Updates project/labor schedules as required by project owner.
  • Runs query reports, researches and reconciles unaligned costs, such as labor hours, material purchases, expenses and other operations related transactions.
  • Performs necessary cost transfers.
  • Prepare and submit billings.
  • Completes any additional documentation required for billing, i.e. certified payroll.
  • Reconciliation of accounts payable exceptions as necessary.
  • Assist installation teams as needed to reach revenue goals, which may include contacting vendors.
  • Researches, resolves or escalates accounts receivable disputes as outlined in the escalation process.
  • Works with Accounts Receivables contact to assist with resolution of A/R issues. Determines appropriate actions for timely resolution.
  • If needed, will interact with Customer to resolve receivable issues.
  • Processes invoice credits and rebills, as necessary.
  • Proactively contacts customers ensure customer satisfaction and a commitment to pay.
  • Maintains notes within appropriate systems.
  • Updates and retains customer account information related to special billing conditions, tax status, invoice approval contacts, billing addresses and special billing rates up-to-date.
  • Support subcontract process including ensuring all documentation has been provided to meet safety requirements and any bonds are received and lien wavers are provided per contract requirements.
  • Assist COAs in resolution of issues.
  • Provide additional operations administration support, as required.

What we look for:
Required
  • High school diploma or equivalent required, plus 2 to 3 years of related work experience, preferably within a technical work environment.
  • Must have strong interpersonal skills to effectively communicate with both internal and external clients.
  • Ideal candidate will be a notary or will within the first 6 months on the job. Highly preferred.
  • Onsite / in office located in Clifton Park NY.
  • Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
  • Ability to prioritize work activities based upon financial impact to desired business goals.
  • Must have proficient computer skills within the following applications: Microsoft Word, Excel, ACCESS, Desktop Publishing and Internet business application usage.
  • Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.

Preferred
  • Associate's degree preferred.
  • Experience and/or basic project accounting or costing principals is desired.

HIRING HOURLY RANGE: $24.00-33.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

What Johnson Controls employees say

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Benefits

Hours and flexibility

Workplace

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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