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Technology Operations Associate Jobs in Boston, MA

Operations Associate

Boston, MA · On-site

$70K - $80K/yr

Operations Associate - Boston Compensation: $70,000-$80,000 base + bonus Benefits: Excellent ... Coordinate all aspects of a new employee's arrival, including workspace preparation, technology ...

Powerful proprietary tech, operational excellence, and a team that executes with speed and ... The Role We're looking for a detail-oriented Field Operations Associate to join our Boston M.A ...

Powerful proprietary tech, operational excellence, and a team that executes with speed and ... The Role We're looking for a detail-oriented Field Operations Associate to join our Boston M.A ...

We are a fast-growing, dual-use technology company at the forefront of national security and ... About the Role We are looking for an Operations Associate to help keep the company running smoothly ...

... technology, and facilities to ensure maintained and maximized * Support a safe work environment and ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...

... Operations Associate. This role provides an opportunity to build a career in operations while ... A willingness to learn new systems, processes, and technologies. * The ability to work well in a ...

New

Operations Associate & Receptionist The Operations Associate & Receptionist is responsible for ... Our proprietary technology platform enables the design and engineering of precision antibody or ...

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Technology Operations Associate information

See Boston, MA salary details

$12

$28

$58

How much do technology operations associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for technology operations associate in Boston, MA is $28.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $32.93 per hour, depending on experience, location, and employer.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What are the most commonly searched types of Technology Operations jobs in Boston, MA?

The most popular types of Technology Operations jobs in Boston, MA are:

What cities near Boston, MA are hiring for Technology Operations Associate jobs?

Cities near Boston, MA with the most Technology Operations Associate job openings:

Operations Associate

Incendia Partners

Boston, MA • On-site

$70K - $80K/yr

Other

Posted 5 days ago


Job description

Operations Associate – Boston
Compensation: $70,000–$80,000 base + bonus
Benefits: Excellent benefits package
Our client, a highly regarded global professional services firm, is seeking an Operations Associate to join its Boston office. This is an excellent opportunity for a polished, highly organized professional who enjoys a varied role and thrives in a fast-paced, collaborative environment.
New Joiner & Employee Engagement
  • Own the New Hire Journey: Take ownership of the Boston office new hire experience from pre-arrival through onboarding, ensuring every new employee feels welcomed, prepared, and connected from day one.
  • Create a Seamless First Impression: Coordinate all aspects of a new employee’s arrival, including workspace preparation, technology readiness, office orientation, introductions, and access to key resources.
  • Drive Continuous Improvement: Work closely with the People and IT teams to evaluate and enhance onboarding processes, identifying opportunities to make the experience more efficient, engaging, and consistent.
  • Build Scalable Resources: Create and maintain onboarding guides, training materials, and process documentation to support new employees and ensure consistency across the organization.
  • Collaborate Across Offices: Partner with Office Managers to share best practices and help establish consistent employee experience and office operations standards across U.S. locations.
Business & Office Operations
  • Support Financial Administration: Partner with the Business Operations Manager on office budgets, expense tracking, invoice processing, reconciliations, and other financial administration.
  • Keep the Office Running: Serve as a key resource for the day-to-day operational needs of the Boston office, proactively identifying issues and coordinating solutions.
  • Manage Vendors & Facilities: Assist with vendor relationships, office services, supplies, facilities needs, and building-related matters to ensure the office operates smoothly and efficiently.
  • Support Office Growth: Contribute to projects associated with the continued growth and evolution of the Boston office, including space planning, workplace initiatives, vendor coordination, and logistics.
  • Maintain a High-Quality Workplace: Help ensure the office remains organized, welcoming, and well-stocked, including oversight of kitchen areas, groceries, refrigerators, supplies, and shared spaces.
  • Provide Reception Coverage: Step in as needed to support the front desk, welcoming clients and visitors and ensuring a professional, hospitality-focused experience.
  • Coordinate Visitors & Guests: Manage visitor registration and assist with guest logistics, building security, meeting coordination, and on-site hosting.
Executive & Team Support
  • Administrative Partnership: Provide high-level administrative support to leadership and the broader office as needed, including calendar management, travel coordination, and expense reporting.
  • Exercise Discretion: Manage sensitive correspondence, confidential information, and other materials with professionalism, discretion, and sound judgment.
  • Support Office Culture: Help plan and execute employee events, team gatherings, client events, and other initiatives that contribute to a positive and connected office environment.
  • Be a Go-To Resource: Serve as a trusted point of contact for employees, helping navigate office-related questions, coordinating solutions, and ensuring a high level of service across the Boston office.
  • Take on Special Projects: Support leadership and the Business Operations team with ad hoc projects and initiatives as priorities evolve.
Qualifications
  • Bachelor’s degree
  • 3+ years of experience in office operations, business operations, HR operations, or a related field
  • Experience in financial services or professional services strongly preferred
  • Strong organizational and project management skills with excellent attention to detail
  • Confident written and verbal communication skills
  • Professional presence with the ability to interact effectively with senior stakeholders and external partners
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Ability to manage multiple priorities in a fast-paced environment
  • Collaborative, proactive, and solutions-oriented mindset
Please apply directly via LinkedIn to be considered.
  • Please note that quoted salary ranges are not guarantees of what the final salary offers might be. Variables include years of work experience, industry-specific experience, education level, etc. to be considered!