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Technology Operations Associate Jobs in Beacon, NY

Homans Associates

Warehouse Associate

Brookfield, CT · On-site

$16.25 - $19.25/hr

Warehouse Associate Homans Associates is a subsidiary of the largest independent HVAC/R ... technology while managing purchase orders and transfers with precision * Equipment Operation ...

HOMANS ASSOCIATES

Warehouse Associate

Brookfield, CT · On-site

$16.25 - $19.25/hr

Warehouse Associate Homans Associates is a subsidiary of the largest independent HVAC/R ... technology while managing purchase orders and transfers with precision * Equipment Operation ...

Homans Associates

Warehouse Associate

Brookfield, CT · On-site

$23/hr

Join our dynamic crew as a Warehouse Associate and become integral to our wholesale operations. In ... technology while managing purchase orders and transfers with precision * Equipment Operation ...

Accenture

Mainframe Specialist

Carmel, NY · On-site

$70K - $196K/yr

Depending on experience, this role may be filled at the Mainframe Specialist or Associate Manager ... Technology, Operations, Industry X and Song, together with our culture of shared success and ...

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All JobsTechnology Operations Associate JobsTechnology Operations Associate Jobs in Beacon, NY

Technology Operations Associate information

See Beacon, NY salary details

$11

$26

$53

How much do technology operations associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for technology operations associate in Beacon, NY is $26.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $30.19 per hour, depending on experience, location, and employer.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What cities near Beacon, NY are hiring for Technology Operations Associate jobs?

Cities near Beacon, NY with the most Technology Operations Associate job openings:

Technology Operations Associate jobs near you

IT Service Desk Coordinator - TEMP

Wappingers Falls, NY • On-site

Laerdal Medical AS
See more jobs at Laerdal Medical ASexternal

$25 - $30/hr

Full-time, Temporary

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

IT Service Desk Coordinator - TEMP
Laerdal Medical Benefits Include:
  • Generous PTO & Holidays
  • Hybrid and Compressed Work Week (for operations-based roles only)
  • Comprehensive Medical, Dental, and Vision
  • HSA & FSA Account Options, with employer HSA contribution
  • 401k with Employer Match & Profit Sharing
  • Tuition Reimbursement
  • Wellness Reimbursement Program
  • Professional Development Opportunities
  • Pet Insurance
  • Subsidized Cafeteria in NY based office

Position Overview:
The Temporary IT Service Desk Coordinator provides short-term technical support to internal users, helping maintain day-to-day IT operations while delivering a positive customer experience. This role serves as a first point of contact for basic hardware, software, and technology-related issues, assisting with troubleshooting, equipment setup, and support request management.
The ideal candidate is customer-focused, technically proficient, and able to quickly adapt to established processes and systems. This position is intended to provide temporary capacity and operational support to the IT team during periods of increased workload, special projects, or staffing transitions.
This role is a temporary assignment through the end of 2026, requiring full-office presence, with a set working schedule of 3 days a week.
Responsibilities:
End User Support
  • Respond to user requests through phone, email, ticketing systems, and other support channels.
  • Troubleshoot and resolve basic hardware, software, and technology issues.
  • Escalate complex technical issues to appropriate IT resources.
  • Provide professional, timely, and customer-focused support.

Hardware & Technology Support
  • Assist with the setup, configuration, and deployment of computers and peripherals.
  • Support Windows and Mac devices, including basic troubleshooting and maintenance.
  • Assist with workstation moves, device replacements, and equipment provisioning.

Ticket Management & Documentation
  • Log, update, and track support requests in the ticketing system.
  • Document troubleshooting activities and issue resolutions.
  • Follow established IT procedures and support processes.

Asset & Inventory Support
  • Assist with tracking and maintaining IT equipment inventory.
  • Support device deployment, collection, and inventory record updates.
  • Help ensure IT assets are properly documented and accounted for.

Team Support
  • Provide administrative and operational support to the IT team as needed.
  • Assist with assigned projects and workload management initiatives.
  • Uphold Laerdal Values while supporting internal customers and colleagues.

Requirements:
  • Associate's degree, technical certification, or equivalent experience preferred.
  • 1-3 years of experience in a help desk, service desk, or technical support role.
  • Experience supporting Windows and Mac operating systems.
  • Familiarity with Microsoft 365 applications and common business technologies.
  • Experience using ticketing systems and IT support tools.
  • Strong troubleshooting, problem solving, organizational, and communication skills.
  • Ability to manage multiple requests in a fast-paced environment.
  • Customer-focused with the ability to work independently and as part of a team.

Preferred Skills
  • Experience supporting remote and hybrid users.
  • Familiarity with Active Directory, user account management, and device support.
  • Basic networking and endpoint security knowledge.
  • Experience using AI-powered tools to improve productivity and support efficiency.

Salary Range: $25-$30 per hour
Please note that this range does not include any other compensation or benefits that an individual may be eligible for. The salary offered depends on a variety of factors, which may include, but not limited to; the qualifications of the individual applicant for the position, location, level of education attained, and/or professional certifications, years of relevant experience, special skills, etc.
Laerdal Medical Corporation is committed to provide equal employment opportunities to all applicants and employees without regard to race, color, citizenship status, religion, sex, sexual orientation, gender identity, martial status, age, genetic information, status as an individual with a disability, status as a protected veteran or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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