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Technology Innovation Knowledge Manager Jobs (NOW HIRING)

Fusion Technology

Knowledge Manager

Washington, DC · On-site

Who is Fusion Technology? Fusion Technology is a performance‑driven HUBZone Small Business ... Knowledge Management: Expertise in change management, data analysis, database management ...

EEC Solutions

Knowledge Manager 2 Positions

Doral, FL · On-site

$100K/yr

A Bachelor's degree in Information Systems, Information Technology, Cybersecurity, Knowledge Management, Project Management, Business Administration, or related field. Required Certifications ...

ManTech

Knowledge Manager

Fort George G Meade, MD · On-site

$97K - $161K/yr

Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling ... The Knowledge Manager will leverage their technical expertise to align processes and technology ...

Phase2 Technology

Knowledge Manager

Aurora, CO · On-site

$69K - $158K/yr

As a knowledge manager, you know how to harness the latest technologies by developing low-code platforms and creating user-friendly solutions for your clients. We're looking for a solutions-oriented ...

CACI International, Inc.

Knowledge Manager

Annapolis, MD · On-site

$84K - $178K/yr

Knowledge Manager Job Category: Engineering and Technical Support Time Type: Full time Minimum ... At CACI, we place character and innovation at the center of everything we do. As a valued team ...

Peraton

Knowledge Manager

Washington, DC · On-site

$104K - $166K/yr

The Knowledge Manager plays a critical role in aligning processes and technology to support the sharing of core and foundational Analytic Enterprise policy documents. This position supports by ...

Markon

Knowledge Manager

Annapolis Junction, MD · On-site

$120K - $140K/yr

Coordinates process improvement initiatives through the disciplined use of technology solutions ... Minimum 10 years of experience as a Knowledge Management Specialist * Minimum of Bachelor's Degree ...

K2 Group, Inc.

Knowledge Manager

Terrell Hills, TX · On-site

Knowledge Manager *This is a contingent opportunity K2 Group is seeking a Knowledge Manager in ... similar approved technology) to serve as the unified repository for garrison documentation.

Booz Allen Hamilton

NY · On-site

$99K - $225K/yr

Innovate with intention Build mission-ready tech that protects the nation. As a data scientist, yo ... Knowledge Manager The Opportunity: As a data scientist, you're excited at the prospect of unlocking ...

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Technology Innovation Knowledge Manager information

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$97.6K

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How much do technology innovation knowledge manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for technology innovation knowledge manager in the United States is $97,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $104,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Technology Innovation Knowledge Manager jobs?

For Technology Innovation Knowledge Manager jobs, the most frequently searched job titles are:

Infographic showing various Technology Innovation Knowledge Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $97,583 per year, or $46.9 per hour.

Knowledge Manager

Falls Church, VA • Hybrid

General Dynamics Information Technology
IT Services • 10K+ employees
Learn more about General Dynamics Information Technologyexternal

Full-time

Retirement, PTO

Re-posted 2 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

Job description

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REQ#: RQ225762Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description
At GDIT, we support and secure complex government, defense, and intelligence missions. Our work strengthens national defense, modernizes enterprise technology, and enables operational readiness across the globe. Join us to deliver your best every day while embracing autonomy, seizing opportunity, and driving innovation.GDIT is seeking aKnowledge Managerto support the Army National Guard (ARNG). This IT Service Management (ITSM) initiative modernizes and sustains ARNGs global IT servicesincluding networking, compute, storage, cybersecurity, application hosting, and enterprise infrastructureacross DoWIN-A(NG) and DoWIN-A(NG)-Secret networks.This is a Hybrid role with up to 2 days telework per week. Onsite presence at our Falls Church facility based on mission and operational needs.How Youll Make an Impact
  • Lead the enterprise Knowledge Management strategy aligned to ITIL 4 best practices, ensuring knowledge assets support operational efficiency, service quality, and mission readiness.
  • Serve as the functional owner of the ServiceNow Knowledge Management module, governing structure, taxonomy, metadata standards, and lifecycle controls (user-level governance, not platform administration).
  • Establish and enforce knowledge governance standards, including content creation, review cycles, archival procedures, and quality assurance measures to prevent knowledge decay.
  • Develop and maintain enterprise writing guidelines and knowledge architecture standards to ensure clarity, consistency, and usability for technical and operational audiences.
  • Partner with service owners, Change Enablement, Configuration Management, cybersecurity teams, and SMEs to capture institutional knowledge and support new and evolving services.
  • Drive adoption and cultural integration of knowledge-centered practices (KCP/KCS principles where applicable) across the GECOS organization.
  • Analyze knowledge usage metrics, search trends, article effectiveness, and content gaps to measure business impact and identify improvement opportunities.
  • Conduct periodic knowledge audits to ensure relevance, accuracy, compliance, and alignment with SLA and ISO 20000 service management requirements.
  • Provide structured requirements and improvement feedback to the ServiceNow administration team to enhance workflows, search optimization, reporting, and usability.
  • Support knowledge continuity during personnel transitions, surge support, and COOP scenarios to preserve institutional expertise.
  • Ensure consistent knowledge governance across 54 states and territories in a geographically dispersed environment.
What Youll Need to Succeed (Required):
  • Bachelors Degree and a minimum of 2 years experience. An additional 4 years of experience may be substituted in lieu of degree.
  • Minimum of an active Secret security clearance required.
  • DoW 8570.01-M IAT Level II (e.g., CompTIA Security+ CE) certification required.
  • 2+ years of relevant IT or enterprise operations experience.
  • 2+ years performing Knowledge Management within an ITSM or enterprise IT environment.
  • Experience supporting DoW or Federal IT environments.
  • Demonstrated experience using the ServiceNow Knowledge Management module within a governed enterprise environment.
  • Experience developing content governance standards, knowledge taxonomies, and lifecycle management controls.
  • Strong understanding of ITIL 4 Knowledge Management practices and continual improvement principles.
  • Experience designing and enforcing enterprise content governance standards.
  • Ability to analyze knowledge metrics and translate data into actionable process improvements.
  • Proficiency with ServiceNow Knowledge Management and reporting capabilities.
  • Experience with Microsoft 365 and SharePoint collaboration environments.
GDIT IS YOUR PLACE:
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
  • Growth: AI-powered career tool that identifies career steps and learning opportunities.
  • Support: An internal mobility team focused on helping you achieve your career goals.
  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
  • Flexibility: Full-flex work week to own your priorities at work and at home.
  • Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY:
  • Explore an enterprise IT career at GDIT and youll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
Work Requirements
Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

ITIL 4 Foundation | PeopleCert - PeopleCert

CompTIA Security+ CE | CompTIA - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $76,500 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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