Job Summary:
ActioNet, Inc. is a dynamic, award-winning IT Services Firm specializing in Enterprise Software Development. The Infrastructure Manager Level I is responsible for supporting the design, implementation, and maintenance of IT infrastructure, focusing on basic system configurations, performance monitoring, and troubleshooting.
Responsibilities:
• Assist in the installation, configuration, and maintenance of servers, storage systems, and network devices.
• Monitor infrastructure performance and report issues to senior staff.
• Perform basic troubleshooting of hardware, software, and connectivity problems.
• Support the implementation of system upgrades and patches.
• Document system configurations, processes, and troubleshooting steps.
• Provide technical support to end users for infrastructure-related issues.
• Assist in maintaining system security by following established protocols.
• Collaborate with IT teams to ensure infrastructure reliability and performance.
• Conduct routine checks of system health and resource utilization.
• Learn and apply best practices for infrastructure management and operations.
Qualifications:
Required:
• Associate’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• Minimum of 1 year of experience in IT infrastructure support or a related role
• Basic understanding of server and storage systems, including Windows and/or Linux environments
• Familiarity with networking concepts, such as TCP/IP, DNS, and DHCP
• Strong problem-solving and communication skills
• Ability to follow instructions and work collaboratively in a team environment
• Willingness to learn and adapt to new technologies
• Ability to work in a structured environment and meet deadlines
Preferred:
• Relevant certifications, such as CompTIA Server+ or Microsoft Certified: Azure Fundamentals
• Basic knowledge of virtualization platforms, such as VMware or Hyper-V
Company:
ActioNet, Inc., headquartered in Vienna, Virginia, is a CMMI®-DEV Level 4, CMMI®-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Cloud-based Solutions, Cyber Security and Agile Software Engineering. Founded in 1998, the company is headquartered in Vienna, USA, with a team of 1001-5000 employees. The company is currently Late Stage.