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Technology Implementation Manager Jobs in Irving, TX

CERiS

CERIS Implementation Management III

Fort Worth, TX · Remote

$65K - $98K/yr

The Implementation Manager is responsible for enhancement to existing products and development of ... IT * Proactive progress communication to involved stakeholders * Resolves issues that arise ...

CERiS

CERIS Implementation Management III

Fort Worth, TX · On-site

$65K - $98K/yr

The Implementation Manager is responsible for enhancement to existing products and development of ... IT * Proactive progress communication to involved stakeholders * Resolves issues that arise ...

Corvel

CERIS Implementation Management III

Fort Worth, TX · On-site

$65K - $98K/yr

The Implementation Manager is responsible for enhancement to existing products and development of ... IT * Proactive progress communication to involved stakeholders * Resolves issues that arise ...

Loopback Analytics

Implementation Lead

Dallas, TX · Remote

... technology solutions. In this role, you will lead cross-functional implementation projects ... Manage end-to-end implementation projects for our SaaS healthcare software solutions, ensuring on ...

New

Loopback LLC

Implementation Lead

Dallas, TX · On-site

... technology solutions. In this role, you will lead cross-functional implementation projects ... Manage end-to-end implementation projects for our SaaS healthcare software solutions, ensuring on ...

Loopback LLC

Implementation Lead

Dallas, TX

... technology solutions. In this role, you will lead cross-functional implementation projects ... Manage end-to-end implementation projects for our SaaS healthcare software solutions, ensuring on ...

Loopback Analytics

Implementation Lead

Dallas, TX · Remote

... technology solutions. In this role, you will lead cross-functional implementation projects ... Manage end-to-end implementation projects for our SaaS healthcare software solutions, ensuring on ...

New

Corvel

Director of Implementations

Fort Worth, TX · On-site

$119K - $197K/yr

The CERIS Implementation Director works closely with executive leadership, Account Management, Implementation Managers and Coordinators, IT, Operations, Product, and Sales to ensure consistent, high ...

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All JobsTechnology Implementation JobsTechnology Implementation Manager JobsTechnology Implementation Manager Jobs in Irving, TX

Technology Implementation Manager information

See Irving, TX salary details

$36K

$95.4K

$154.9K

How much do technology implementation manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for technology implementation manager in Irving, TX is $95,440.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $111,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology Implementation Manager?

To thrive as a Technology Implementation Manager, you need expertise in project management, systems integration, and a solid understanding of IT infrastructure, usually supported by a bachelor's degree in information technology or a related field. Familiarity with tools like Microsoft Project, Jira, ERP systems, and certifications such as PMP or ITIL are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help build consensus and manage cross-functional teams. These skills and qualifications are essential to ensure successful technology rollouts, minimize disruptions, and achieve organizational goals.

What does a Technology Implementation Manager do?

A Technology Implementation Manager oversees the planning, coordination, and execution of new technology solutions within an organization. They work closely with stakeholders to understand business needs, select appropriate technologies, and ensure smooth integration with existing systems. Their responsibilities include managing project timelines, budgets, and training teams to use the new technology effectively. This role requires strong project management skills, technical knowledge, and the ability to communicate complex concepts to non-technical staff. Ultimately, Technology Implementation Managers help organizations leverage technology to improve efficiency and achieve business goals.

What are some common challenges faced by Technology Implementation Managers during large-scale software rollouts?

Technology Implementation Managers often encounter challenges such as aligning diverse stakeholder expectations, managing shifting project timelines, and ensuring user adoption. Coordinating between technical teams, business users, and external vendors requires strong communication and problem-solving skills. Additionally, Technology Implementation Managers must anticipate potential integration issues and create effective training plans to support a smooth transition. Addressing these challenges proactively is key to achieving successful project outcomes.

What is the difference between Technology Implementation Manager vs Software Project Manager?

AspectTechnology Implementation ManagerSoftware Project Manager
Primary FocusOverseeing the deployment of technology solutions and systemsManaging software development projects from initiation to completion
Required SkillsTechnical knowledge, project coordination, stakeholder communicationSoftware development lifecycle, team management, scheduling
Work EnvironmentIT departments, technology vendors, client sitesSoftware development teams, IT departments, clients
CertificationsITIL, PMP, CompTIA certifications often preferredPMP, Scrum Master, Agile certifications common

While both roles involve project management, the Technology Implementation Manager focuses on deploying technology solutions across organizations, whereas the Software Project Manager concentrates on managing software development projects. Understanding these differences helps in selecting the right career path or job role.

What are popular job titles related to Technology Implementation Manager jobs in Irving, TX? For Technology Implementation Manager jobs in Irving, TX, the most frequently searched job titles are:
What job categories do people searching Technology Implementation Manager jobs in Irving, TX look for? The top searched job categories for Technology Implementation Manager jobs in Irving, TX are:
What cities near Irving, TX are hiring for Technology Implementation Manager jobs? Cities near Irving, TX with the most Technology Implementation Manager job openings:
Technology Implementation Manager jobs near you

Manager, IT Applications - AP LIS Implementation & Support

Sonic Healthcare USA

Dallas, TX • On-site

Full-time

Posted 18 days ago

Sonic Healthcare USA rating

6.6

Company rating: 6.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
Position Summary
The Manager, IT Applications - AP LIS Implementation & Support is responsible for leading LIS implementation delivery and ongoing application support across Anatomic Pathology (AP) workflows at Sonic Healthcare USA (SHUSA). This role owns the operating model for both Application Support (L1/L2) and Implementation (L3/L4) teams, ensuring production stability, successful deployments, go-live readiness, command center coordination, hypercare execution, and transition to steady-state support. The Manager is accountable for AP production support, case-based workflow stability, pathology reporting continuity, and user adoption, while coordinating closely with LIS Configuration & Build, Integration, Infrastructure, Middleware, Billing, QA/Compliance, Operations, Medical Leadership, and vendor partners. This role ensures supported LIS solutions are reliable, scalable, compliant, and aligned to enterprise standards, operational priorities, and regulatory expectations.
Key Responsibilities
  • Lead implementation delivery and production support operations for AP LIS applications and workflows.
  • Oversee Application Support (L1/L2) and Implementation (L3/L4) teams, including workload prioritization, resource planning, support coverage, and service performance.
  • Own end-to-end implementation execution, including project planning, workflow readiness, testing coordination, validation support, cutover planning, go-live command center operations, hypercare, and transition to steady-state support.
  • Ensure Level 1 and Level 2 support processes provide timely ticket intake, triage, user communication, incident management, routine issue resolution, and escalation readiness.
  • Coordinate Level 3 and Level 4 escalation pathways with Implementation analysts, LIS Configuration & Build, Integration, Infrastructure, Middleware, vendors, and other technical teams.
  • Partner with LIS Configuration & Build teams to coordinate required configuration components, including rules, test catalogs, provider/clinic setup, workflow configuration, validation evidence, and release readiness.
  • Ensure LIS solutions align to AP workflows including accessioning, grossing, histology, microtomy, IHC/special stains, cytology, molecular/AP ancillary workflows, pathology reporting, case tracking, and digital pathology coordination where applicable.
  • Coordinate integration and dependency management across digital pathology systems, EMR/result delivery platforms, billing systems, label/printer workflows, and downstream reporting tools.
  • Monitor operational performance, issue trends, root cause findings, defect patterns, support backlog, go-live readiness risks, and stabilization outcomes.
  • Drive continuous improvement in support processes, implementation methodology, documentation quality, escalation models, and knowledge management.
  • Collaborate with Operations, QA/Compliance, Billing/RCM, IT Infrastructure, Integration, vendors, and enterprise leadership to resolve issues and ensure successful delivery.
  • Ensure compliance with CLIA, CAP, HIPAA, 21 CFR Part 11, internal change control, validation, release management, and documentation expectations.
  • Provide leadership, coaching, performance management, role clarity, capacity planning, and professional development for team members.
  • Communicate status, risks, dependencies, decisions, and operational impacts to IT Laboratory Operations leadership and cross-functional stakeholders.

Qualifications
  • 6-10+ years of experience in LIS systems, healthcare IT, clinical applications, or laboratory operations technology.
  • 2-5+ years of leadership, team management, supervisory, or major workstream leadership experience.
  • Strong understanding of Anatomic Pathology (AP) LIS workflows, including accessioning, histology, cytology, pathology reporting, case tracking, IHC/special stains, and digital pathology coordination.
  • Experience leading or supporting medium to large-scale implementations, upgrades, go-live events, command center operations, hypercare, production support, and stabilization activities.
  • Working knowledge of application support models, incident management, problem management, issue escalation, testing, validation, and transition-to-support processes.
  • Knowledge of regulatory and compliance requirements in healthcare or laboratory environments, including CLIA, CAP, HIPAA, 21 CFR Part 11, and validation/documentation expectations.
  • Ability to coordinate across technical, operational, vendor, compliance, billing, and leadership stakeholders.
  • Strong communication, prioritization, coaching, analytical thinking, troubleshooting, decision-making, and operational leadership skills.

Core Competencies
  • Execution Leadership
  • Application Support Excellence
  • Implementation Delivery
  • Operational Stability
  • AP Workflow Alignment
  • Incident and Escalation Management
  • Go-Live and Hypercare Leadership
  • Regulatory Compliance
  • Cross-Functional Collaboration
  • Team Leadership and Development

KPIs and Success Metrics
  • Successful implementation delivery on time and within agreed scope.
  • Go-live readiness, command center effectiveness, hypercare stabilization, and transition-to-support outcomes.
  • Application uptime, support responsiveness, incident resolution performance, and backlog management.
  • Reduction in production defects, repeat issues, avoidable escalations, and post-release instability.
  • Improved turnaround time (TAT), workflow stability, user satisfaction, and adoption.
  • Quality and completeness of validation evidence, support documentation, issue logs, change records, and knowledge transfer materials.
  • Successful audit, compliance, and release readiness outcomes.
  • Team performance, engagement, development, and workload balance.

Role Impact
This role is critical to maintaining operational continuity and enabling successful transformation of SHUSA's AP LIS environment. By leading both implementation delivery and application support operations, the Manager helps ensure reliable deployments, effective user support, reduced operational disruption, improved turnaround time, stronger compliance readiness, and sustained laboratory performance. This role also provides the leadership structure needed to separate day-to-day support from advanced implementation work while maintaining clear escalation paths and accountability across the LIS operating model.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Information Technology
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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About Sonic Healthcare USA

Sourced by ZipRecruiter

Sonic Healthcare USA, based in Austin, TX, operates in the healthcare industry and provides a wide range of laboratory and diagnostic services. As a part of international medical diagnostics company Sonic Healthcare Limited, it was established with a vision to provide superior medical testing, undertaken by highly qualified staff using the most advanced medical technology. Sonic Healthcare’s consistent growth and achievements owe to their longstanding commitment to quality, integrity, and professionalism. Their services serve a crucial role in healthcare, contributing to patient care by providing precise and timely medical diagnosis.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

Year founded

2007

Social media

Twitter

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