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Technology Help Desk Jobs in California (NOW HIRING)

MOUNT HERMON ASSOCIATION INCORPORATED

$17.15 - $19.25/hr

The IT Help Desk is responsible for helping to maintain the information technology infrastructure in a manner consistent with MHA's mission, vision, culture code and standards of conduct. General ...

US Tech Solutions

IT Help Desk Support

Woodland, CA · On-site

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

TOTAL WAREHOUSE INC

IT Help Desk I

Anaheim, CA

Description The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network ...

Total Warehouse

IT Help Desk I

Anaheim, CA · On-site

$22 - $30/hr

The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network infrastructure. This ...

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$33.65 - $43.25/hr

IT Help Desk Engineer Department: Response Center Employment Type: Full Time Location: Napa Compensation: $33.65 - $43.25 / hour Description Location: This role is expected to report to the Napa ...

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$33.65 - $43.25/hr

IT Help Desk Engineer Department: Response Center Employment Type: Full Time Location: Napa Compensation: $33.65 - $43.25 / hour Description Location: This role is expected to report to the Napa ...

Clark Pacific

Help Desk Technician 1

Woodland, CA · On-site

$24 - $28/hr

At Clark Pacific, the IT Help Desk Technician I serves as the primary point of contact for employees seeking technical support across the organization. Working within the Information Technology team ...

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$33.65 - $43.25/hr

Must have 5 years minimum IT Help Desk * Must have 3 years IT MSP experience * Strong aptitude for Customer Service * Ability to organize and manage multiple priorities * Excellent analytical, verbal ...

Pet Food Express

IT Help Desk Technician I

Concord, CA · On-site

$25 - $30/hr

Reporting to the Service Desk Supervisor, the IT Help Desk Level 1 Technician is an entry-level role that works with our stores, warehouse, and corporate office to support users, resolve IT issues ...

Endsight

IT Help Desk Engineer

Napa, CA

$33.65 - $43.25/hr

Must have 5 years minimum IT Help Desk * Must have 3 years IT MSP experience * Strong aptitude for Customer Service * Ability to organize and manage multiple priorities * Excellent analytical, verbal ...

Pet Food Express

IT Help Desk Technician I

Concord, CA · On-site

$25 - $30/hr

Reporting to the Service Desk Supervisor, the IT Help Desk Level 1 Technician is an entry-level role that works with our stores, warehouse, and corporate office to support users, resolve IT issues ...

Career Group

IT Help Desk Specialist

Menlo Park, CA · On-site

$100K - $120K/yr

IT Help Desk Specialist | Menlo Park, CA | $100,000 - $120,000 A highly regarded investment firm is seeking a proactive and solutions-oriented Tier 2 IT Help Desk Specialist to join its growing ...

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Technology Help Desk information

See California salary details

$12

$22

$33

How much do technology help desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technology help desk in California is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is a technology help desk?

Technology Help Desk jobs involve assisting users with technical issues related to computers, software, networks, and other technology systems. Professionals in these roles diagnose problems, provide solutions, and may offer training or guidance to help users resolve common issues. They often serve as the first point of contact for technical support, either over the phone, via email, or through in-person requests. Strong communication skills and a broad knowledge of IT systems are essential for success in this field.

What are the key skills and qualifications needed to thrive as a technology help desk professional?

To thrive as a Technology Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Excellent communication, patience, and problem-solving skills help in assisting users and resolving issues efficiently. These skills are crucial for providing timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges faced by technology help desk professionals, and how can they effectively manage them?

Technology Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying levels of technical expertise. To effectively manage these challenges, it's important to prioritize tasks, use ticketing systems to track issues, and develop strong communication skills. Collaboration with other IT team members can also help in resolving more complex problems quickly and efficiently.

What is the difference between Technology Help Desk vs Technical Support Specialist?

AspectTechnology Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Employer & IndustryIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT

The Technology Help Desk and Technical Support Specialist roles share similar certifications and work environments, often overlapping in customer support and troubleshooting tasks. However, the Help Desk typically handles initial user inquiries and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in maintaining IT operations and customer satisfaction.

How to become a technology help desk?

To become a technology help desk technician, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and networking. Relevant certifications such as CompTIA A+ can improve job prospects, and strong communication skills are essential for assisting users. Entry-level positions often require basic troubleshooting skills and familiarity with common operating systems and support tools.

What cities in California are hiring for Technology Help Desk jobs?

Cities in California with the most Technology Help Desk job openings:

Technology Help Desk jobs near you
Infographic showing various Technology Help Desk job openings in California as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $47,523 per year, or $22.8 per hour.

Information Technology Help Desk

MOUNT HERMON ASSOCIATION INCORPORATED
51 - 200 employees
Learn more about MOUNT HERMON ASSOCIATION INCORPORATEDexternal

$17.15 - $19.25/hr

Part-time

Posted 26 days ago

Job description

Position Objective:

The IT Help Desk is responsible for helping to maintain the information technology infrastructure in a manner consistent with MHA’s mission, vision, culture code and standards of conduct.

General Qualifications:

The IT Help Desk is a Ministerial Support position. Ministerial Support staff serve in operational and service support roles and are not required to personally affirm Mount Hermon Association, Inc.’s (“MHA”) Christian mission, vision and beliefs. However, it is expected that staff who fill these roles – no matter their personal beliefs - respect, work in harmony with, and not undermine MHA’s Christian mission, vision and beliefs. Additionally, they are required to abide by MHA’s culture code and standards of conduct. All staff are expected to join gatherings, which includes prayer, worship, and Bible-centered teaching. 

Key Job Accountabilities:       

  • Install, upgrade, reformat and maintain computers and other technology equipment.

  • Install and upgrade software.

  • Provide help desk/technical support for Mount Hermon staff with computer questions or support needs.

  • Assist IT Manager with special projects, which may include running network cable, troubleshooting network or server issues, etc.

  • Other duties as assigned by supervisor.

Supervisory Responsibilities:

  • None

Education/Certifications/Licenses:

  • Basic understanding of technology and how to repair/maintain IT infrastructure. 

Work Experience: 

  • Basic experience working with IT infrastructure

Knowledge, Skills and Abilities:

  • Ability to establish priorities, work independently, and proceed with objectives without supervision.

  • Computer skills required, including basic knowledge of maintaining IT infrastructure

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job as described in the Key Job Accountabilities:

    • The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Requires sitting, standing, squatting, stooping, twisting, ability to lift/carry 50 lbs.

Additional Requirements:

  • Must agree to and comply with MHA’s employee driving guidelines for MHA-owned vehicles and use of personal vehicles for business purposes.

  • Adherence to the basic principles as expressed in MHA’s mission, vision, culture code and standards of conduct.

  • Adherence to company dress code and professional standards for personal grooming and appearance.

  • Satisfactory completion of background investigation, or valid work permit, as well as ability to provide proof of eligibility to work in the United States.

  • This position requires applicant to work on site.

*This job description reflects essential functions of this position. It does not restrict management’s right to reassign duties and responsibilities to this job at any time.

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