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Technology Associate Jobs in Griffith, IN (NOW HIRING)

Braze

IT Associate

Chicago, IL · On-site

$71K - $79K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

Braze

IT Associate

Chicago, IL · On-site

$71K - $79K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

Reveal

Specialist, Information Technology

Chicago, IL · On-site

$59.50K - $70K/yr

Certifications are preferred (e.g., CompTIA A+, Network+, Microsoft Technology Associate, etc.,) Benefits and Perks including but not limited to: * 401k match program * Comprehensive health benefits ...

E Tech Group

Senior Project Controls Manager

Chicago, IL · On-site

$110K - $140K/yr

Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates. You have: * Bachelor's degree in a Business ...

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Technology Associate information

What are the key skills and qualifications needed to thrive as a Technology Associate, and why are they important?

To thrive as a Technology Associate, you need a solid understanding of computer science fundamentals, programming languages, and problem-solving abilities, typically supported by a relevant degree or equivalent experience. Familiarity with software development tools, databases, and project management systems like Jira or Git is often required. Strong analytical thinking, effective communication, and teamwork skills help Technology Associates excel in dynamic environments. These skills and qualities are crucial for delivering reliable technical solutions, collaborating with cross-functional teams, and adapting to evolving business needs.

What are some typical projects a Technology Associate might work on, and how do they contribute to the broader IT team?

Technology Associates often participate in projects such as software implementation, application support, system upgrades, or troubleshooting technical issues. They typically collaborate with senior engineers, analysts, and business stakeholders to ensure that technology solutions align with organizational needs. This role offers hands-on experience with a variety of technologies and provides opportunities to learn best practices while contributing to both short-term tasks and long-term IT initiatives. By working closely with different team members, Technology Associates gain a comprehensive understanding of IT operations and build a strong foundation for career advancement.

What are Technology Associates?

Technology Associates are professionals who support the implementation, management, and maintenance of technology systems within an organization. They often assist with troubleshooting technical issues, installing hardware and software, and providing user support. Their responsibilities can vary depending on the company but generally involve ensuring that technology operations run smoothly and efficiently. Technology Associates may also help with projects related to system upgrades, cybersecurity, and data management.

What is the difference between Technology Associate vs Network Technician?

AspectTechnology AssociateNetwork Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like Cisco CCNA
Work EnvironmentOffice settings, IT departments, support rolesData centers, networking sites, on-site troubleshooting
Employer & Industry UsageIT firms, corporate IT departments, tech supportTelecommunications, internet service providers, enterprise networks

The main difference between a Technology Associate and a Network Technician lies in their focus areas. Technology Associates generally handle a broader range of IT support tasks, while Network Technicians specialize in network infrastructure and troubleshooting. Both roles require similar certifications and often work in related environments, but their specific responsibilities differ based on their specialization.

What are the most commonly searched types of Technology jobs in Griffith, IN? The most popular types of Technology jobs in Griffith, IN are:
What cities near Griffith, IN are hiring for Technology Associate jobs? Cities near Griffith, IN with the most Technology Associate job openings:
Technology Associate jobs near you
IT Associate

IT Associate

Braze

Chicago, IL • On-site

$71K - $79K/yr

Other

Posted 17 days ago

Job description

WHAT YOU'LL DO

Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware. Support macOS and iOS hardware and printer configuration/troubleshooting. We also expect this position to be able to support basic network connectivity at our office, conduct audits of conference room equipment and ordering and maintaining an inventory of IT assets. This position will require being in the office 5 days per week (with occasional travel to other office locations).

Responsibilities:

  • Provide IT technical support to employees in-person and remotely
  • Troubleshoot hardware and software issues, supporting our Mac endpoint deployment
  • Provide In-office AV support managing conference room equipment and supporting live events
  • While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift
  • Support account provisioning and de-provisioning via Okta and Google Workspace
  • Supporting new employee onboarding sessions
  • Write knowledge base how-to articles to support and educate employees
  • Manage our deployed computers, and mobile devices via Kandji and Google MDM
  • Manage the procurement of IT hardware and software
  • Basic troubleshooting of wired and wireless networks
WHO YOU ARE
  • 3-5 years of providing technical support
  • A self-starter ability to multitask, prioritize issues based on severity and work independently
  • Maintains high attention to detail and follows a task to completion
  • Approach users' issues with empathy
  • Ability to communicate clearly with users directly via email, chat, and video conferencing
  • Demonstrate excellent writing skills
  • Ability to troubleshoot and administer Apple computers and mobile devices
  • Basic understanding of wired and wireless networks
  • Experience with Google Meet and Zoom device configuration and troubleshooting

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $79,000/year with an expected On Target Earnings (OTE) between $79,000 and $87,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. 

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