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Technology Associate Jobs in Accokeek, MD (NOW HIRING)

AUI Power

Project Manager

Capitol Heights, MD · On-site

Proficient in basic computer applications and workplace technology * Associate's degree in construction management or relevant field experience (Preferred) * Background in electric utility industry ...

AUI Power

Project Manager

Capitol Heights, MD

Proficient in basic computer applications and workplace technology * Associate's degree in construction management or relevant field experience ( Preferred) * Background in electric utility industry ...

GDIT

Lead Service Desk Manager

Bethesda, MD · Hybrid

$140K - $189K/yr

Microsoft Technology Associate * MCSA: Microsoft Certified Solutions Associate * MSCE: Microsoft Certified Solutions Expert * Apple Certified Support Professional * Certified Associate in Project ...

Capital One

Senior Manager, Tech Program Lead

Mclean, VA · On-site

$117K - $117K/yr

Architect Business, Tech, and Associate Insights: Establish program KPIs / North Star metrics to deeply understand and articulate program impact on our Tech associates, the organization, and business

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Technology Associate information

What skills and qualifications are needed to be a technology associate?

To thrive as a Technology Associate, you need a solid understanding of computer science fundamentals, programming languages, and problem-solving abilities, typically supported by a relevant degree or equivalent experience. Familiarity with software development tools, databases, and project management systems like Jira or Git is often required. Strong analytical thinking, effective communication, and teamwork skills help Technology Associates excel in dynamic environments. These skills and qualities are crucial for delivering reliable technical solutions, collaborating with cross-functional teams, and adapting to evolving business needs.

What is the difference between Technology Associate vs Network Technician?

AspectTechnology AssociateNetwork Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like Cisco CCNA
Work EnvironmentOffice settings, IT departments, support rolesData centers, networking sites, on-site troubleshooting
Employer & Industry UsageIT firms, corporate IT departments, tech supportTelecommunications, internet service providers, enterprise networks

The main difference between a Technology Associate and a Network Technician lies in their focus areas. Technology Associates generally handle a broader range of IT support tasks, while Network Technicians specialize in network infrastructure and troubleshooting. Both roles require similar certifications and often work in related environments, but their specific responsibilities differ based on their specialization.

What is a technology associate?

Technology Associates are professionals who support the implementation, management, and maintenance of technology systems within an organization. They often assist with troubleshooting technical issues, installing hardware and software, and providing user support. Their responsibilities can vary depending on the company but generally involve ensuring that technology operations run smoothly and efficiently. Technology Associates may also help with projects related to system upgrades, cybersecurity, and data management.

What are 5 careers in technology?

Five common careers in technology include software developer, network administrator, cybersecurity analyst, data analyst, and systems engineer. These roles often require technical skills, familiarity with programming languages or network protocols, and relevant certifications. They are found across various industries and typically involve working with computers, software, and digital systems.

What projects does a technology associate typically work on?

Technology Associates often participate in projects such as software implementation, application support, system upgrades, or troubleshooting technical issues. They typically collaborate with senior engineers, analysts, and business stakeholders to ensure that technology solutions align with organizational needs. This role offers hands-on experience with a variety of technologies and provides opportunities to learn best practices while contributing to both short-term tasks and long-term IT initiatives. By working closely with different team members, Technology Associates gain a comprehensive understanding of IT operations and build a strong foundation for career advancement.

What are the most commonly searched types of Technology jobs in Accokeek, MD?

The most popular types of Technology jobs in Accokeek, MD are:

What cities near Accokeek, MD are hiring for Technology Associate jobs?

Cities near Accokeek, MD with the most Technology Associate job openings:

Technology Associate jobs near you
Infographic showing various Technology Associate job openings in Accokeek, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Desktop Support Technician Tier II (Job 1398)

DLH

Bethesda, MD • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools - including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that "Your Mission is Our Passion," and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview

The Desktop Support Technician will be providing hardware and software support to a diversified staff and end-user population. Experience supporting both the Mac and Windows OS. Strong customer service and communication skills are key as this role involves heavy face-to-face customer support.

Responsibilities

  • Provide hardware and software support to a diversified staff and end-user population
  • Configure, install, and support desktops, laptops, handheld devices, printers, monitors, portable data storage devices, and other peripherals
  • Provide enhanced VIP desktop and user support service
  • Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required
  • Provide software support for users of NIH-provided applications
  • Use an IT ticketing system to receive and track the trouble tickets, assign them to a technical specialist for action, ensure that tickets are resolved, and closing out with the customer and in the system

Qualifications

  • Bachelor's degree along with at least two (2) years of relevant work experience in IT customer support, or an Associate degree with six (6) years of relevant work experience in IT customer support, or H.S. diploma with at least eight (8) years of relevant work experience
  • Experience supporting both the Mac and Windows OS. Strong customer service and communication skills are key, as this role involves heavy face-to-face customer support
  • Experience supporting various operating systems - expertise should include Windows 11 and MacOS
  • 3+ years of technical support experience in the Microsoft suite
  • Experience using a ticketing system (preferably ServiceNow)
  • Strong customer service and end-user equipment support skills; preferably with some experience supporting VIPs (MUST)
  • Must be able to obtain a Public Trust clearance 

Certification Requirement

It is required that the candidate hold or will be certified within 3 months of hire, one or more of the following certifications:

  • Foundation Certificate in IT Service Management (ITIL) v3 or higher
  • MTA: Microsoft Technology Associate
  • MCSA: Microsoft Certified Solutions Associate
  • MSCE: Microsoft Certified Solutions Expert
  • Apple Certified Associate - Mac Integration Basics (current or current -1 version)
  • Apple Certified Support Professional (current or current -1 version)
  • CompTIA A+ Certified Professional
  • CompTIA Network+ Certified Professional
  • CompTIA Security+ Certified Professional
  • JAMF Certified Tech
  • JAMF Certified Expert

Basic Compensation: $60,000 - $65,000 yearly salary

The salary range listed reflects what we reasonably expect to pay for this role at the time of posting. The final offer may vary based on skills, experience, geographic location, market conditions, and internal equity. Additional compensation may include performance incentives and program-specific awards. We do not use salary history to determine compensation, in line with applicable law.

Benefits

DLH Corp offers our employees an excellent benefits package, including Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services, and more. We want our employees to save for their future; therefore, we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.

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