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Technology Assistant Jobs in Riverside, RI (NOW HIRING)

Pep Boys

Auto Master Technician

West Warwick, RI · On-site

$34.80 - $48/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Automotive Mechanic

Raynham, MA · On-site

$23.20 - $37.44/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Auto Master Technician

Seekonk, MA · On-site

$34.80 - $48/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Auto Master Technician

Raynham, MA · On-site

$34.80 - $48/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Auto Master Technician

West Warwick, RI · On-site

$34.80 - $48/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Auto Master Technician

Raynham, MA · On-site

$34.80 - $48/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Automotive Mechanic

Raynham, MA · On-site

$23.20 - $37.44/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Automotive Technician B

Seekonk, MA · On-site

$25.20 - $42/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Auto Master Technician

Seekonk, MA

$34.80 - $48/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Automotive Mechanic

West Warwick, RI · On-site

$23.20 - $37.44/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

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All JobsTechnology JobsTechnology Assistant JobsTechnology Assistant Jobs in Riverside, RI

Technology Assistant information

What does a technology assistant do?

A Technology Assistant supports the daily operations of technology systems in an organization, such as troubleshooting hardware and software issues, assisting users with technical problems, and maintaining computer equipment. They often help with setting up devices, installing software, and ensuring that networks run smoothly. Technology Assistants may also provide training and guidance to staff on technology use, keep inventory of equipment, and escalate complex issues to higher-level IT staff. Their role is essential for keeping technology resources functioning efficiently in educational, corporate, or other settings.

What are the key skills and qualifications needed to thrive as a technology assistant, and why are they important?

To thrive as a Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and standard office software is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for interacting with users and resolving technical issues efficiently. These skills ensure smooth technology operations and effective support for staff and system users in various organizational settings.

What are some common challenges technology assistants face when supporting end-users, and how can they overcome them?

Technology Assistants often encounter challenges such as addressing a wide range of technical issues from users with varying skill levels, managing multiple support requests simultaneously, and staying up to date with rapidly changing technology. To overcome these challenges, strong communication and time-management skills are essential, as is a willingness to continuously learn about new tools and updates. Proactively building a knowledge base and collaborating closely with team members can also help resolve issues more efficiently and improve the overall user experience.

What is the difference between Technology Assistant vs IT Support Specialist?

AspectTechnology AssistantIT Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+ often preferred
Work EnvironmentEducational institutions, small businesses, or corporate officesCorporate IT departments, tech companies, or service providers
Employer & Industry UsageEducational and small business sectorsIT service providers, large corporations, and tech firms
Common Search & Comparison IntentUnderstanding entry-level tech support rolesTechnical support and troubleshooting roles

The main difference between a Technology Assistant and an IT Support Specialist lies in their typical work environments and responsibilities. Technology Assistants often work in educational or small business settings, providing basic tech support, while IT Support Specialists usually operate in larger organizations, handling more complex technical issues. Both roles require similar certifications and skills, but their scope and work context differ.

What are 5 careers in technology?

Five common careers in technology include software developer, network administrator, cybersecurity analyst, systems analyst, and IT support specialist. These roles often require technical skills, knowledge of programming languages, and familiarity with hardware and software systems. They offer opportunities in various industries and may require certifications or degrees in computer science or related fields.

What do you need to be a technology assistant?

To be a technology assistant, candidates typically need strong technical skills, such as knowledge of hardware, software, and troubleshooting. Good communication skills and the ability to work with users are also important, along with relevant certifications or experience in IT support. A high school diploma or equivalent is usually required, and some roles may prefer post-secondary education or specialized training.

What cities near Riverside, RI are hiring for Technology Assistant jobs?

Cities near Riverside, RI with the most Technology Assistant job openings:

Technology Assistant jobs near you

IT Technical Lead

Family Service Association - Fall River

Fall River, MA • On-site

$31 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

$1,000 sign on bonus!

Family Service Association is looking for a full time Technical Lead to join our IT team. Hours are Monday through Friday, 9:00 a.m. - 5:00 p.m. (35 hours per week). Some weekend and after-hours work will be necessary. The starting pay range is $31 - $35 per hour.
The IT Technical Supervisor provides coaching and mentoring for IT Staff and is responsible for designing, organizing, modifying, and supporting all information technology, applications, and connectivity for all FSA locations. This is a hands-on position, and time will be split between system/network administration, staff coaching, and support escalations. 
Duties and Responsibilities:
  • Take ownership of FSA’s infrastructure and manage the day-to-day operations of the environment. This includes Jira Service Manager, Kaseya365, Microsoft 365 and on prem infrastructure.
  • Assist the Director of Information Technology in planning and execution of the overall vision and long-range strategy for the IT Department.
  • Manage technology inventory (hardware and software) to include installation, configuration, record keeping and disposal.
  • Lead and perform all aspects of system and network administration including the installation and configuration of network appliances and services, backup technologies, new applications, hardware, patch management, server and cloud technologies.
  • Assist the IT Director with establishing and maintaining FSA’s Information System Security Policies and Procedures.
  • Provide consultative support and services to the user community to ensure problem resolution, system and data access, and optimal system performance.
  • Proactively work with end users to determine hardware and software needs.
  • Review requests for computer needs and ensure that acquisitions and replacements are    congruent with FSA’s endpoint strategy.
  • Research and recommend acquisition of technology.
  • Assist in the development of customer service and support policies and procedures, as well as feedback mechanisms to ensure the highest quality support.  
  • Assist with planning, prioritizing, assigning, and supervising, the work of IT and EHR staff.
  • Assist the IT Director with the Backup, restore, Continuity of operations Plan (CoOP) and the overall DR strategy and planning.
Education and Experience:
  • Bachelor’s degree in computer sciences, or graduate of accredited technical school preferred. 
    • A combination of education and experience may be considered in place of a degree. 
  • Experience in the IT field including network design, Windows Server technologies and cloud services. 
  • Microsoft 365 Administrative software experience including Entra, InTune, & Exchange.
  • Must be able to lift 50lbs solo or 100 lbs with help.
  • Must be able to climb stairs, work on ladders.
  • Security Certification (Security+, CISSP, Etc.) strongly preferred
  • Supervisory experience is strongly preferred.
**Must be able to successfully complete a MA State CORI check, CPS check**
This is a benefits eligible position.  We offer a comprehensive benefits package including:
•    Medical, dental, vision insurance
•    Long term disability insurance
•    Life insurance
•    403b pension plan
•    Flexible spending account
•    Three weeks paid vacation
•    Twelve paid holidays
•    Generous earned sick time
Family Service Association is a comprehensive private, non-profit social service agency dedicated to the development and implementation of services designed to provide strength and support to individuals and families throughout southeastern Massachusetts.  Headquartered in Fall River, Family Service Association strives to increase the capacity of individuals and families to cope with the stresses of family life and interpersonal relationships in a positive, productive and health-improving manner.  This agency is a leading provider of professional social services in the South Coast region of Massachusetts, with a 135-year tradition of high quality.
Family Service Association is an Equal Opportunity Employer. 
 

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