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Technology Assistant Jobs in Lockport, IL (NOW HIRING)

Ursitti Enterprises LLC

IT Trainer

Chicago, IL

$75K - $90K/yr

Ensure training aligns with Microsoft 365 applications and other firm technologies. * Assist with other technical responsibilities as required. Required Skills/Abilities: * Minimum 3 years of ...

Thomas Interiors

Be Seen First

Business Systems Analyst

Wheaton, IL · On-site

$65K - $85K/yr

Research, evaluate, recommend, and assist in implementing business systems and technology solutions aligned with Thomas Interiors' operational strategy and long-term growth. * Automation, AI ...

Cna

Executive/Staff Assistant

Chicago, IL

$47K - $78K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... technologies and software applications. Attends meetings, seminars, etc. and records notes or ...

CNA

Executive/Staff Assistant

Chicago, IL · On-site

$47K - $78K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... technologies and software applications. Attends meetings, seminars, etc. and records notes or ...

CNA

Executive/Staff Assistant

Chicago, IL · On-site

$47K - $78K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... technologies and software applications. Attends meetings, seminars, etc. and records notes or ...

Cna

Executive Assistant

Chicago, IL · Hybrid

$90K - $125K/yr

CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page. CNA is committed to providing reasonable accommodations to qualified individuals ...

Cna

Executive Assistant

Chicago, IL · Hybrid

$90K - $125K/yr

CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page. CNA is committed to providing reasonable accommodations to qualified individuals ...

CNA

Executive Assistant

Chicago, IL · On-site

$90K - $125K/yr

CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page. CNA is committed to providing reasonable accommodations to qualified individuals ...

Cna

Underwriting Director (Technology P&C)

Chicago, IL · Hybrid

$97K - $189K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Our Global Technology Practice delivers specialized coverages, including Technology Errors ...

CNA

Underwriting Director (Technology P&C)

Chicago, IL · On-site

$97K - $189K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Our Global Technology Practice delivers specialized coverages, including Technology Errors ...

CNA

Executive Assistant

Chicago, IL · On-site

$90K - $125K/yr

CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page. CNA is committed to providing reasonable accommodations to qualified individuals ...

DRW

Blockchain Strategy Analyst

Chicago, IL · On-site

$125K - $200K/yr

Gather and analyze information across multiple data sources to arrive at actionable recommendations across many different areas of business, including operations, and technology * Assist BD and ...

TEKsystems

IT Support Specialist

Lisle, IL

$25 - $33/hr

Support Microsoft 365 applications and related technologies * Assist with device deployments, upgrades, and refresh projects * Manage user accounts, permissions, and onboarding/offboarding activities

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All JobsTechnology JobsTechnology Assistant JobsTechnology Assistant Jobs in Lockport, IL

Technology Assistant information

What is the difference between Technology Assistant vs IT Support Specialist?

AspectTechnology AssistantIT Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+ often preferred
Work EnvironmentEducational institutions, small businesses, or corporate officesCorporate IT departments, tech companies, or service providers
Employer & Industry UsageEducational and small business sectorsIT service providers, large corporations, and tech firms
Common Search & Comparison IntentUnderstanding entry-level tech support rolesTechnical support and troubleshooting roles

The main difference between a Technology Assistant and an IT Support Specialist lies in their typical work environments and responsibilities. Technology Assistants often work in educational or small business settings, providing basic tech support, while IT Support Specialists usually operate in larger organizations, handling more complex technical issues. Both roles require similar certifications and skills, but their scope and work context differ.

What does a technology assistant do?

A Technology Assistant supports the daily operations of technology systems in an organization, such as troubleshooting hardware and software issues, assisting users with technical problems, and maintaining computer equipment. They often help with setting up devices, installing software, and ensuring that networks run smoothly. Technology Assistants may also provide training and guidance to staff on technology use, keep inventory of equipment, and escalate complex issues to higher-level IT staff. Their role is essential for keeping technology resources functioning efficiently in educational, corporate, or other settings.

What are the key skills and qualifications needed to thrive as a technology assistant, and why are they important?

To thrive as a Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and standard office software is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for interacting with users and resolving technical issues efficiently. These skills ensure smooth technology operations and effective support for staff and system users in various organizational settings.

What are some common challenges technology assistants face when supporting end-users, and how can they overcome them?

Technology Assistants often encounter challenges such as addressing a wide range of technical issues from users with varying skill levels, managing multiple support requests simultaneously, and staying up to date with rapidly changing technology. To overcome these challenges, strong communication and time-management skills are essential, as is a willingness to continuously learn about new tools and updates. Proactively building a knowledge base and collaborating closely with team members can also help resolve issues more efficiently and improve the overall user experience.

What are the most commonly searched types of Technology jobs in Lockport, IL?

The most popular types of Technology jobs in Lockport, IL are:

What cities near Lockport, IL are hiring for Technology Assistant jobs?

Cities near Lockport, IL with the most Technology Assistant job openings:

Technology Assistant jobs near you
Infographic showing various Technology Assistant job openings in Lockport, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution.

IT Trainer

Ursitti Enterprises LLC

Chicago, IL

$75K - $90K/yr

Full-time

Re-posted 15 days ago

Job description


Job Title: Technical Trainer

Department: IT

IT Reports to: IT Manager


Summary: The Technical Trainer will lead the development and maintenance of all training materials in a firm knowledge management system related to the firm’s usage of hardware and technology. Work closely with all departments in determining training needs and holding training, scheduled or ad hoc, as needed. The ideal candidate will have experience in Microsoft environments, be an excellent communicator, and be able to identify training gaps based on Tier 1 IT support issues and department needs. Additionally, this role will oversee new employee onboarding, ensuring a smooth transition into the firm’s technology and workflows.


Responsibilities:

• Collaborate with subject matter experts and department leaders to identify training gaps and develop targeted learning solutions.

• Host in-person and remote training sessions, ensuring engagement and knowledge retention.

• Schedule and coordinate vendor-led training sessions for firm-wide learning initiatives.

• Develop and manage a Learning Management System (LMS) tailored to the firm’s needs.

• Provide Tier 1 IT support, troubleshooting basic technical issues and identifying recurring problems that indicate training gaps.

• Maintain and update training materials, ensuring relevance and effectiveness.

• Hold consistent monthly training sessions and schedule group and one-on-one training as needed.

• Oversee new employees on boarding, ensuring they receive comprehensive training on firm technology, policies, and workflows.

• Work on new firm initiatives, developing training programs to support smooth rollouts and adoption of new technologies or processes.

• Ensure training aligns with Microsoft 365 applications and other firm technologies.

• Assist with other technical responsibilities as required.


Required Skills/Abilities:

• Minimum 3 years of experience as a trainer or instructional designer.

• Teaching certificate or instructional designer certification (a plus).

• Familiarity/understanding of ADDIE as a training model.

• Experience in a law firm environment (preferred but not required).

• Strong familiarity with Microsoft 365 applications (preferred).

• Excellent communication, organization, and engagement skills.

• Ability to work independently and proactively identify training needs across departments.


Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

• Must be able to lift up to 15 pounds at times

• Work in the office three days a week


This organization is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. They prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Makes hiring decisions based solely on qualifications, merit, and business needs at the time.