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Technical Writer Salesforce Jobs in Roxana, IL (NOW HIRING)

Copeland

National Account Executive

Saint Louis, MO · On-site

Excellent written and oral communication skills * Travel expectation of approximately 25% PREFERRED ... HVACR technical and product knowledge Collaboration First Hybrid Work Arrangements: This role is ...

The Timberline Group

Data Analytics Engineer

Saint Louis, MO · On-site +1

$111K - $133K/yr

The ideal candidate will be a strong technical resource with effective communication and leadership ... Write detailed stories, sprint grooming and actively contribute in the Agile software development ...

Lkqcorp

Mobile Auto Calibration Tech

Saint Louis, MO

$30/hr

Utilize SalesForce for job assignments and invoicing. * Troubleshoot and perform calibration ... Diploma/Certification from Technical School or higher in the field(s) of Mechanical Repair or ...

Armaninollp

Rillet Senior Consultant

Saint Louis, MO · On-site

Provide regular written and verbal project status updates to clients and internal stakeholders ... Intellectual curiosity and a strong desire to continuously grow technical, accounting, and ...

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Technical Writer Salesforce information

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How much do technical writer salesforce jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for technical writer salesforce in Roxana, IL is $37.35, according to ZipRecruiter salary data. Most workers in this role earn between $27.64 and $45.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical writer Salesforce?

To thrive as a Technical Writer specializing in Salesforce, you need strong writing, editing, and documentation skills, typically supported by experience with Salesforce platforms and a background in technical communication or a related field. Familiarity with Salesforce tools (such as Salesforce Lightning, Trailhead, and API documentation), content management systems, and sometimes certifications like Salesforce Certified Administrator are highly beneficial. Excellent attention to detail, the ability to simplify complex concepts, and strong collaboration skills set outstanding candidates apart. These abilities are vital for creating clear, user-friendly documentation that enables users and teams to effectively understand and utilize Salesforce solutions.

How does a technical writer Salesforce typically collaborate with product managers and developers?

As a Salesforce Technical Writer, you will regularly work alongside product managers and developers to gather information about new features and updates. This collaboration is essential for understanding technical requirements and ensuring documentation is accurate and user-friendly. You may attend sprint meetings, review product specifications, and participate in feedback sessions to clarify complex concepts. Effective communication skills and a proactive approach are key to bridging the gap between technical teams and end-users.

What is a technical writer Salesforce?

Technical Writer Salesforce professionals are specialized writers who create clear and concise documentation related to Salesforce products, features, and integrations. They work closely with developers, product managers, and subject matter experts to produce user guides, API documentation, release notes, and training materials tailored for Salesforce users and administrators. Their goal is to make complex Salesforce concepts easier to understand for end-users, helping organizations use Salesforce solutions effectively.

What is the difference between Technical Writer Salesforce vs Technical Writer HubSpot?

AspectTechnical Writer SalesforceTechnical Writer HubSpot
Required CertificationsSalesforce certifications (e.g., Salesforce Certified Technical Writer)HubSpot certifications (e.g., HubSpot Content Marketing Certification)
Work EnvironmentPrimarily in CRM and cloud software companies using SalesforceMarketing, CRM, and inbound sales platforms using HubSpot
Industry UsageSalesforce ecosystem, SaaS, enterprise softwareMarketing, sales, and service industries
Common Search/ComparisonYesYes

Both roles involve creating technical documentation, but Salesforce technical writers focus on Salesforce CRM and related cloud solutions, while HubSpot technical writers specialize in inbound marketing and sales platforms. The choice depends on the industry and certifications held.

What are popular job titles related to Technical Writer Salesforce jobs in Roxana, IL?

For Technical Writer Salesforce jobs in Roxana, IL, the most frequently searched job titles are:

What cities near Roxana, IL are hiring for Technical Writer Salesforce jobs?

Cities near Roxana, IL with the most Technical Writer Salesforce job openings:

Technical Writer Salesforce jobs near you

Field Service Consultant

MarketSource

Saint Louis, MO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

MarketSource rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

34th of 71 rated call and contact centers

Job description

Overview

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world's most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Responsibilities

Summary

The Automotive Technical Advisor will act as a direct liaison between the dealerships and the OEM within their assigned program. The Automotive Technical Advisor will have a special focus on buyback reductions including repeat repairs/visits, repair time, and Fixed First Visit.

Essential Job Functions:

Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers

Motivate and lead dealer service personnel to higher levels of service and parts performance consistent with corporate and industry direction

Initiate resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty

Analyze and make suggestions relating to repair shop process improvements and offering a proactive business planning with a focus on the customer

Manage STAR escalations- high buyback risk vehicles as identified in SalesForce

Provide in-dealership technical assistance

Provide dealership consultation on the following: repair order documentation, repair service agreements and facilities inspections

Troubleshoot and solve final repair attempt situations

Identify repair shop process improvements and proactive business planning with a focus on the customer

Represent the OEM as a subject matter expert (litigation/buybacks); CAIR updates needed for each involvement with additional systems as directed by the OEM

Provide support for C.A.G./engineering- providing on ground request support

Oversee Recall and Required Service Updates (RSU) follow-up and reduction

Establish yourself as a quality feedback liaison

Highly motivated, adaptive, and autonomous with the ability to deliver results

Entrepreneurial individual with a history of leadership and achievement

Excel in building positive working relationships, cost assessment and conflict resolution

Understanding of automotive dealership fixed operations

Ability to travel to dealerships within a designated area

Ability to communicate technical information to all levels within both the client and the dealerships

Ability to analyze data and create custom reports

Ability to effectively use MS Word, Excel, and other customized software

Ability to work independently, multi-task, and manage a progressive workload in a fast-paced environment

Ability to identify and react swiftly to issues that may arise

Excellent written, oral and presentation skills

Ability to tackle complex issues and develop innovative and practical solutions

Proficient with Microsoft Office; Work, PowerPoint, and Excel

Qualifications

Job Requirements:

Bachelor's Degree or equivalent work experience in lieu of degree

Master Technician Certification or equivalent experience in lieu of certification

2+ years of automotive experience

Dealership fixed operations experience preferred

Valid Driver's License to complete daily dealership visits

Occasional travel required

Additional InformationMarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@marketsource.com.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others." Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Posting Information#INDJBEmployment Type: FULL_TIME

What MarketSource employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

MarketSource logo

About MarketSource

Sourced by ZipRecruiter

MarketSource is a sales acceleration Company focused on delivering Better outcomes for many of the World’s most Iconic Brands. We Design and Operationalize Sales and Customer Experience Solutions for Companies in Retail and B2B Environments. Our solutions are Purpose Built and Tech enabled to deliver measurable improvements in Business outcomes. We live by a set of People focused Values that guide our relationships with each other and with our clients. By putting People First, working together to make others Successful, and Establishing a Rich and Empowered work culture, We create Opportunities for our people and the Businesses We Serve.

Industry

Marketing

Company size

10,000+ Employees

Headquarters location

Alpharetta, GA, US

Year founded

1974

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