Effective written and verbal communication skills * Meticulous attention to detail and quality of ... such as Salesforce, SreviceNow, Oracle, or SAP. * Experience with contact center technology ...
Effective written and verbal communication skills * Meticulous attention to detail and quality of ... such as Salesforce, SreviceNow, Oracle, or SAP. * Experience with contact center technology ...
JD Edwards - Developer
Saint Louis, MO · On-site
... Salesforce, and others required. * Prior work expected with User Defined Objects such as ... written, and interpersonal communication skills. Ability to effectively communicate technical ...
JD Edwards - Developer
Saint Louis, MO · On-site
... Salesforce, and others required. * Prior work expected with User Defined Objects such as ... written, and interpersonal communication skills. Ability to effectively communicate technical ...
Utilize SalesForce system to submit Quote Requests, manage Service Reports, update Asset data, and ... Ability to write routine reports and correspondence. Ability to speak effectively before groups of ...
Utilize SalesForce system to submit Quote Requests, manage Service Reports, update Asset data, and ... Ability to write routine reports and correspondence. Ability to speak effectively before groups of ...
Field Service Technician
Belleville, IL · On-site
Utilize SalesForce system to submit Quote Requests, manage Service Reports, update Asset data, and ... Ability to write routine reports and correspondence. Ability to speak effectively before groups of ...
Quick apply
Field Service Technician
Belleville, IL · On-site
Utilize SalesForce system to submit Quote Requests, manage Service Reports, update Asset data, and ... Ability to write routine reports and correspondence. Ability to speak effectively before groups of ...
Field Service Technician
Belleville, IL · On-site
Utilize SalesForce system to submit Quote Requests, manage Service Reports, update Asset data, and ... Ability to write routine reports and correspondence. Ability to speak effectively before groups of ...
Field Service Technician
Belleville, IL · On-site
Utilize SalesForce system to submit Quote Requests, manage Service Reports, update Asset data, and ... Ability to write routine reports and correspondence. Ability to speak effectively before groups of ...
Business Development Representative
Caseyville, IL · On-site
$50K - $200K/yr
... technical industries preferred * Excellent verbal and written communication skills * Self-motivated and organized * Comfortable with CRM tools and prospecting software (e.g., HubSpot, Salesforce)
Quick apply
Business Development Representative
Caseyville, IL · On-site
$50K - $200K/yr
... technical industries preferred * Excellent verbal and written communication skills * Self-motivated and organized * Comfortable with CRM tools and prospecting software (e.g., HubSpot, Salesforce)
Sales Analyst
Saint Louis, MO · On-site
Strong proficiency with Power BI, Microsoft Excel, and CRM platforms such as Salesforce or similar ... written and verbal communication skills with the ability to present findings to both technical and ...
Sales Analyst
Saint Louis, MO · On-site
Strong proficiency with Power BI, Microsoft Excel, and CRM platforms such as Salesforce or similar ... written and verbal communication skills with the ability to present findings to both technical and ...
... empathy, technical troubleshooting, proactive communication, and operational rigor. Key ... Strong written and verbal communication skills * Proven problem-solving ability with a structured ...
Quick apply
... empathy, technical troubleshooting, proactive communication, and operational rigor. Key ... Strong written and verbal communication skills * Proven problem-solving ability with a structured ...
... empathy, technical troubleshooting, proactive communication, and operational rigor. Key ... Strong written and verbal communication skills * Proven problem-solving ability with a structured ...
... empathy, technical troubleshooting, proactive communication, and operational rigor. Key ... Strong written and verbal communication skills * Proven problem-solving ability with a structured ...
... empathy, technical troubleshooting, proactive communication, and operational rigor. Key ... Strong written and verbal communication skills * Proven problem-solving ability with a structured ...
... empathy, technical troubleshooting, proactive communication, and operational rigor. Key ... Strong written and verbal communication skills * Proven problem-solving ability with a structured ...
Effective written and verbal communication skills * Meticulous attention to detail and quality of ... Certifications in Adobe or Salesforce platforms * Experience with modular content or taxonomy ...
Effective written and verbal communication skills * Meticulous attention to detail and quality of ... Certifications in Adobe or Salesforce platforms * Experience with modular content or taxonomy ...
Sales Representative
Saint Louis, MO · On-site +1
Coordinate cross-functional teams including technical service, supply, marketing, and R&D * Support ... Utilize tools such as Salesforce, forecasting tools, and internal systems to support sales ...
Sales Representative
Saint Louis, MO · On-site +1
Coordinate cross-functional teams including technical service, supply, marketing, and R&D * Support ... Utilize tools such as Salesforce, forecasting tools, and internal systems to support sales ...
Sales Representative
Saint Louis, MO · On-site +1
Utilize tools such as Salesforce, forecasting systems, and internal platforms to support sales ... Experience in a sales, customer service, or technical-facing role * Strong interpersonal skills ...
Sales Representative
Saint Louis, MO · On-site +1
Utilize tools such as Salesforce, forecasting systems, and internal platforms to support sales ... Experience in a sales, customer service, or technical-facing role * Strong interpersonal skills ...
Utilize Salesforce and other tools to manage pipeline, track progress, and prioritize high ... on technical needs and operational goals. * Write timely and persuasive proposals and service ...
Utilize Salesforce and other tools to manage pipeline, track progress, and prioritize high ... on technical needs and operational goals. * Write timely and persuasive proposals and service ...
To be successful in this role, your experience and competencies are: · Fluent English written ... CRM (Salesforce preferred) knowledge. · Strong industry, technical and process experience in ...
To be successful in this role, your experience and competencies are: · Fluent English written ... CRM (Salesforce preferred) knowledge. · Strong industry, technical and process experience in ...
Utilize Salesforce.com to manage time, customer interaction, account development and opportunity ... Technical background related to Testing, Inspection, or Compliance industry or Industrial services ...
Quick apply
Utilize Salesforce.com to manage time, customer interaction, account development and opportunity ... Technical background related to Testing, Inspection, or Compliance industry or Industrial services ...
To be successful in this role, your experience and competencies are: • Fluent English written ... (Salesforce preferred) knowledge. • Strong industry, technical and process experience in ...
To be successful in this role, your experience and competencies are: • Fluent English written ... (Salesforce preferred) knowledge. • Strong industry, technical and process experience in ...
Utilize Salesforce and other tools to manage pipeline, track progress, and prioritize high ... on technical needs and operational goals. * Write timely and persuasive proposals and service ...
Quick apply
Utilize Salesforce and other tools to manage pipeline, track progress, and prioritize high ... on technical needs and operational goals. * Write timely and persuasive proposals and service ...
Utilize Salesforce and other tools to manage pipeline, track progress, and prioritize high ... on technical needs and operational goals. * Write timely and persuasive proposals and service ...
Utilize Salesforce and other tools to manage pipeline, track progress, and prioritize high ... on technical needs and operational goals. * Write timely and persuasive proposals and service ...
To be successful in this role, your experience and competencies are: · Fluent English written ... CRM (Salesforce preferred) knowledge. · Strong industry, technical and process experience in ...
Quick apply
To be successful in this role, your experience and competencies are: · Fluent English written ... CRM (Salesforce preferred) knowledge. · Strong industry, technical and process experience in ...
Technical Writer Salesforce information
See Roxana, IL salary details
$13.14 - $17.71
2% of jobs
$17.71 - $22.28
7% of jobs
$22.28 - $26.85
12% of jobs
$27.91 is the 25th percentile. Wages below this are outliers.
$26.85 - $31.41
16% of jobs
The median wage is $34.84 / hr.
$31.41 - $35.98
17% of jobs
$35.98 - $40.55
14% of jobs
$43.52 is the 75th percentile. Wages above this are outliers.
$40.55 - $45.12
11% of jobs
$45.12 - $49.69
10% of jobs
$49.69 - $54.26
5% of jobs
$54.26 - $58.83
3% of jobs
$58.83 - $63.39
3% of jobs
$13
$37
$63
How much do technical writer salesforce jobs pay per hour?
As of Jul 15, 2026, the average hourly pay for technical writer salesforce in Roxana, IL is $37.35, according to ZipRecruiter salary data. Most workers in this role earn between $27.64 and $45.19 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Technical Writer specializing in Salesforce, and why are they important?
To thrive as a Technical Writer specializing in Salesforce, you need strong writing, editing, and documentation skills, typically supported by experience with Salesforce platforms and a background in technical communication or a related field. Familiarity with Salesforce tools (such as Salesforce Lightning, Trailhead, and API documentation), content management systems, and sometimes certifications like Salesforce Certified Administrator are highly beneficial. Excellent attention to detail, the ability to simplify complex concepts, and strong collaboration skills set outstanding candidates apart. These abilities are vital for creating clear, user-friendly documentation that enables users and teams to effectively understand and utilize Salesforce solutions.
How does a Technical Writer specializing in Salesforce typically collaborate with product managers and developers?
As a Salesforce Technical Writer, you will regularly work alongside product managers and developers to gather information about new features and updates. This collaboration is essential for understanding technical requirements and ensuring documentation is accurate and user-friendly. You may attend sprint meetings, review product specifications, and participate in feedback sessions to clarify complex concepts. Effective communication skills and a proactive approach are key to bridging the gap between technical teams and end-users.
What are Technical Writer Salesforce professionals?
Technical Writer Salesforce professionals are specialized writers who create clear and concise documentation related to Salesforce products, features, and integrations. They work closely with developers, product managers, and subject matter experts to produce user guides, API documentation, release notes, and training materials tailored for Salesforce users and administrators. Their goal is to make complex Salesforce concepts easier to understand for end-users, helping organizations use Salesforce solutions effectively.
What is the difference between Technical Writer Salesforce vs Technical Writer HubSpot?
| Aspect | Technical Writer Salesforce | Technical Writer HubSpot |
|---|---|---|
| Required Certifications | Salesforce certifications (e.g., Salesforce Certified Technical Writer) | HubSpot certifications (e.g., HubSpot Content Marketing Certification) |
| Work Environment | Primarily in CRM and cloud software companies using Salesforce | Marketing, CRM, and inbound sales platforms using HubSpot |
| Industry Usage | Salesforce ecosystem, SaaS, enterprise software | Marketing, sales, and service industries |
| Common Search/Comparison | Yes | Yes |
Both roles involve creating technical documentation, but Salesforce technical writers focus on Salesforce CRM and related cloud solutions, while HubSpot technical writers specialize in inbound marketing and sales platforms. The choice depends on the industry and certifications held.
What cities near Roxana, IL are hiring for Technical Writer Salesforce jobs? Cities near Roxana, IL with the most Technical Writer Salesforce job openings:
Other
Re-posted 20 days ago
Deloitte rating
8.1
Based on 90 frontline employees who took The Breakroom Quiz
60th of 148 rated financial services
Job description
Amazon Connect Senior Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Senior Consultant, you'll be a hands-on contributor and workstream lead for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- Minimum 6+ years of overall experience in IT/software delivery, including 3+ years delivering enterprise contact center or cloud solutions end-to-end
- 3+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Amazon Connect Senior Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Senior Consultant, you'll be a hands-on contributor and workstream lead for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- Minimum 6+ years of overall experience in IT/software delivery, including 3+ years delivering enterprise contact center or cloud solutions end-to-end
- 3+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US