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Technical Writer Salesforce Jobs in Utah (NOW HIRING)

RainFocus

Technical Project Manager (Remote)

Lehi, UT · On-site +1

Salesforce, Slack, Gong, Claude, Gemini, N8N, Clay, Certinia, Craft, HighSpot, NetSuite, Lucid, and ... Build, refine, and clean up tickets for the Business Systems Admins and Developers, writing clear ...

Simplus

Revenue Cloud Architect

Salt Lake City, UT · On-site

$66.75 - $82.75/hr

... analyze Salesforce Revenue Cloud solutions that align with business objectives and technical ... write user stories, and translate them into actionable product features. • Identify, document ...

Gong.io

Technical Support Associate

Salt Lake City, UT · Hybrid

$26.45 - $32.70/hr

... Salesforce, and APIs). * Partner with internal teams to troubleshoot issues, help identify ... Strong communication skills (both verbal and written), with the ability to explain technical ...

New

Orion

Premier Technical Support Specialist

Lehi, UT · Hybrid

$56K - $82K/yr

Respond to Advisor Portal inquiries across phone, email, chat, Salesforce cases, and scheduled ... Communicates clearly and professionally in both verbal and written formats. * Works well with ...

Gong.io

Technical Support Associate

Salt Lake City, UT · On-site

$26.45 - $32.70/hr

... Salesforce, and APIs). * Partner with internal teams to troubleshoot issues, help identify ... Strong communication skills (both verbal and written), with the ability to explain technical ...

New

Doist

Technical Project Manager

Lehi, UT · On-site

$90 - $130/hr

SUMMARY The Technical Project Manager leads technical implementation projects for Avetta ... Excellent written and verbal communication skills * Salesforce experience or certification

Canopy

Technical Support Specialist

Draper, UT

... Salesforce, Datadog or Sentry * Customer-first mindset with excellent written and verbal ... technical information into customer friendly explanations * Experience working cross functionally ...

Canopy

Technical Support Specialist

Draper, UT · On-site

... Salesforce, Datadog or Sentry * Customer-first mindset with excellent written and verbal ... technical information into customer friendly explanations * Experience working cross functionally ...

Canopy

Technical Support Specialist

Draper, UT · On-site

... Salesforce, Datadog or Sentry * Customer-first mindset with excellent written and verbal ... technical information into customer friendly explanations * Experience working cross functionally ...

Canopy

Technical Support Specialist

Draper, UT · On-site

... Salesforce, Datadog or Sentry * Customer-first mindset with excellent written and verbal ... technical information into customer friendly explanations * Experience working cross functionally ...

Orion

Technical Support Representative

Lehi, UT · Hybrid

$20.67 - $29.57/hr

... accurate Salesforce documentation * Strive for first-contact resolution while minimizing ... Has strong verbal and written communication skills in client interactions * Manages multiple tasks ...

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Technical Writer Salesforce information

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How much do technical writer salesforce jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for technical writer salesforce in Utah is $35.45, according to ZipRecruiter salary data. Most workers in this role earn between $26.25 and $42.88 per hour, depending on experience, location, and employer.

What is a technical writer Salesforce?

Technical Writer Salesforce professionals are specialized writers who create clear and concise documentation related to Salesforce products, features, and integrations. They work closely with developers, product managers, and subject matter experts to produce user guides, API documentation, release notes, and training materials tailored for Salesforce users and administrators. Their goal is to make complex Salesforce concepts easier to understand for end-users, helping organizations use Salesforce solutions effectively.

How does a technical writer Salesforce typically collaborate with product managers and developers?

As a Salesforce Technical Writer, you will regularly work alongside product managers and developers to gather information about new features and updates. This collaboration is essential for understanding technical requirements and ensuring documentation is accurate and user-friendly. You may attend sprint meetings, review product specifications, and participate in feedback sessions to clarify complex concepts. Effective communication skills and a proactive approach are key to bridging the gap between technical teams and end-users.

What are the key skills and qualifications needed to thrive as a technical writer Salesforce?

To thrive as a Technical Writer specializing in Salesforce, you need strong writing, editing, and documentation skills, typically supported by experience with Salesforce platforms and a background in technical communication or a related field. Familiarity with Salesforce tools (such as Salesforce Lightning, Trailhead, and API documentation), content management systems, and sometimes certifications like Salesforce Certified Administrator are highly beneficial. Excellent attention to detail, the ability to simplify complex concepts, and strong collaboration skills set outstanding candidates apart. These abilities are vital for creating clear, user-friendly documentation that enables users and teams to effectively understand and utilize Salesforce solutions.

What is the difference between Technical Writer Salesforce vs Technical Writer HubSpot?

AspectTechnical Writer SalesforceTechnical Writer HubSpot
Required CertificationsSalesforce certifications (e.g., Salesforce Certified Technical Writer)HubSpot certifications (e.g., HubSpot Content Marketing Certification)
Work EnvironmentPrimarily in CRM and cloud software companies using SalesforceMarketing, CRM, and inbound sales platforms using HubSpot
Industry UsageSalesforce ecosystem, SaaS, enterprise softwareMarketing, sales, and service industries
Common Search/ComparisonYesYes

Both roles involve creating technical documentation, but Salesforce technical writers focus on Salesforce CRM and related cloud solutions, while HubSpot technical writers specialize in inbound marketing and sales platforms. The choice depends on the industry and certifications held.

What are popular job titles related to Technical Writer Salesforce jobs in Utah?

For Technical Writer Salesforce jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Technical Writer Salesforce jobs in Utah look for?

The top searched job categories for Technical Writer Salesforce jobs in Utah are:

What cities in Utah are hiring for Technical Writer Salesforce jobs?

Cities in Utah with the most Technical Writer Salesforce job openings:

Technical Writer Salesforce jobs near you

Technical Project Manager (Remote)

RainFocus

Lehi, UT • On-site, Remote

Full-time

Retirement, PTO

Re-posted 2 days ago

Job description

RainFocus, one of the most innovative software companies, is in search of an exceptional Technical Project Manager.
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the Role
This role is part of our Business Systems team, working closely with stakeholders across the business to build, refine, and clean up tickets for our Salesforce-centric tech stack, while also helping us extend AI-driven improvements across the broader organization. You'll blend project management with product-style thinking. Quickly learn how a wide range of business applications work, translate stakeholder needs into well-scoped technical tickets for developers, and help us drive real, measurable change through the use of AI.
Our team is fast-moving and expanding beyond Salesforce into our broader tech stack, providing an excellent opportunity to shape how requests are captured, prioritized, and delivered, and to help the business adopt AI in practical, high-impact ways. Key applications include but are not limited to: Salesforce, Slack, Gong, Claude, Gemini, N8N, Clay, Certinia, Craft, HighSpot, NetSuite, Lucid, and more.
Essential Responsibilities:
  • Ticket Building & Backlog Management: Build, refine, and clean up tickets for the Business Systems Admins and Developers, writing clear, well-scoped technical requirements that developers can act on without unnecessary back-and-forth.
  • AI-Driven Process Improvement: Identify opportunities to apply AI tools and workflows to solve business problems, and help drive adoption of AI-based solutions across teams. Hands-on AI experience is a must for this role.
  • Cross-Functional Stakeholder Management: Interface with stakeholders across multiple business units to intake, vet, and prioritize requests, translating business needs into clear technical tasks for the development team. Act as the go-between for developers and business systems admins, reaching out to the business to gather clearer requirements or feedback on a ticket so the technical team can stay focused.
  • Product & Project Ownership: Own the roadmap and backlog for the Business Systems team's initiatives, balancing day-to-day project delivery with longer-term product thinking about what to build next and why.
  • Cross-Platform Fluency: Quickly learn how a wide range of software applications work (Salesforce and beyond) well enough to scope requests, spot integration or AI opportunities, and ask the right technical questions.
  • Agile Process Participation: Participate in sprint ceremonies (standups, grooming, retrospectives) to keep work visible and moving, supporting the team's agile process.

Required Skills & Experience:
  • Technical Project/Product Management: Experience managing technical projects, owning products, or backlogs (ideally for a systems, IT, or business applications team).
  • High Tech Fluency: While coding is not required, you must be able to quickly understand how different software platforms work and connect (e.g., via APIs), and be comfortable learning new systems on the fly.
  • Hands-On AI Experience: Demonstrated experience using AI tools (e.g., Claude, Gemini, Slackbot or similar) to solve real business problems.
  • Technical Communication: Strong ability to translate business needs into clear, well-organized technical tickets and requirements that developers can execute against.
  • Stakeholder Management: Proven ability to work across multiple business units, filter competing priorities, and communicate clearly with both technical and non-technical audiences.

Desired Skills:
  • Familiarity or direct experience with the Salesforce ecosystem and how it integrates with third-party tools.
  • Experience with Slackbot, Claude, Clay, Rovo and/or Gemini, including enterprise administration, workflow automation, or building Claude skills or agents for business use.
  • Experience writing technical tickets or requirements for software developers.
  • Familiarity with agile delivery frameworks (Scrum/Kanban) and tools like Jira or similar.

Personal Characteristics & Success Measures
Personal Characteristics
  • Proactive Problem-Solver: An innovative thinker who doesn't wait for direction but independently seeks out ways to optimize workflows and eliminate team bottlenecks.
  • Self-Motivated Learner: A self-starter who stays up to date on the rapidly changing landscape of AI capabilities, LLMs, and internal tool integrations.
  • Great Attention to Detail: Meticulous with project tracking, dependency mapping, and ensuring enterprise data compliance.
  • Collaborative Partner: Highly enthusiastic, high-energy, and ready to act as a true strategic member of our Business Systems team.

Success Measures
  • Clear, Actionable Tickets: Business Systems tickets are consistently well-scoped, clearly written, and ready for developers to act on with minimal clarification needed.
  • AI-Driven Impact: Deliver concrete examples of AI tools or workflows deployed to solve business problems and drive measurable improvements.
  • Bottleneck Reduction: Proactively identify and deploy automated or AI-driven solutions that reduce friction for stakeholders across the business.
  • Seamless Collaboration: Act as a reliable partner to both stakeholders and developers, keeping requests, tickets, and system updates moving forward smoothly.

Location
This remote role can be located anywhere in the United States of America.
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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