West Branch, MI · On-site
$60K - $79K/yr
Provide technical support to manufacturing personnel to improve workflow and troubleshoot problem areas. Develop and track capacity projections for all work centers and manufacturing plants. Conduct ...
New
West Branch, MI · On-site
$60K - $79K/yr
Provide technical support to manufacturing personnel to improve workflow and troubleshoot problem areas. Develop and track capacity projections for all work centers and manufacturing plants. Conduct ...
New
West Branch, MI · On-site
$60K - $79K/yr
Provide technical support to manufacturing personnel to improve workflow and troubleshoot problem areas. Develop and track capacity projections for all work centers and manufacturing plants. Conduct ...
New
West Branch, MI · On-site
$60K - $79K/yr
Provide technical support to manufacturing personnel to improve workflow and troubleshoot problem areas. Develop and track capacity projections for all work centers and manufacturing plants. Conduct ...
New
Mount Pleasant, MI · On-site
It's about understanding the entire customer journey; starting with what they experience from the moment they start thinking about buying a part or requesting technical support, and ending when they ...
Mount Pleasant, MI · On-site
It's about understanding the entire customer journey; starting with what they experience from the moment they start thinking about buying a part or requesting technical support, and ending when they ...
It's about understanding the entire customer journey; starting with what they experience from the moment they start thinking about buying a part or requesting technical support, and ending when they ...
It's about understanding the entire customer journey; starting with what they experience from the moment they start thinking about buying a part or requesting technical support, and ending when they ...
Mount Pleasant, MI · On-site
$95K - $120K/yr
Performs technical tasks and provides technical support with particular emphasis on interpretation, reporting, aggregation and evaluation of data sets. Plans and carries out projects to clarify and ...
Mount Pleasant, MI · On-site
$95K - $120K/yr
Performs technical tasks and provides technical support with particular emphasis on interpretation, reporting, aggregation and evaluation of data sets. Plans and carries out projects to clarify and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
$12.54 - $14.93
14% of jobs
$16.19 is the 25th percentile. Wages below this are outliers.
$14.93 - $17.33
21% of jobs
$17.33 - $19.72
14% of jobs
The median wage is $19.86 / hr.
$19.72 - $22.12
18% of jobs
$23.75 is the 75th percentile. Wages above this are outliers.
$22.12 - $24.51
12% of jobs
$24.51 - $26.90
6% of jobs
$26.90 - $29.30
4% of jobs
$29.30 - $31.69
3% of jobs
$31.69 - $34.09
3% of jobs
$34.09 - $36.48
3% of jobs
$36.48 - $38.87
1% of jobs
$12
$22
$38
| Aspect | Technical Support | Customer Service Representative |
|---|---|---|
| Required Credentials | Technical certifications, IT knowledge | Communication skills, customer service training |
| Work Environment | IT departments, call centers, remote support | Call centers, retail, online support |
| Employer & Industry Usage | Tech companies, software firms, hardware providers | Retail, telecom, service industries |
| Common Search & Comparison Intent | Technical skills, troubleshooting, IT support | Customer interaction, service quality |
While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.
Cities near Harrison, MI with the most Technical Support job openings:
$60K - $79K/yr
Full-time
Posted 3 days ago
New
Summary: The Industrial Engineer will drive continuous improvement at Wausau Supply Company through the use and application of Lean mfg. methodologies to study and enhance manufacturing operations and productivity through the analysis of routings, bill of materials, processes, material flow, plant layout, methods, and product design with a focus on cost reduction and preventing waste and inefficiency in production processes. This position combines a strong foundation in manufacturing systems and processes, supply chain / quality / project, and operations management to develop and improve manufacturing processes for WSC.
Duties to include (not limited to):
Develop a comprehensive understanding of ERP functionality within the Planning and Scheduling team.
Design, develop, and maintain all manufacturing BOM's and Routings for all manufactured products. Utilize if-then logic to establish master and alternative/configurable BOM's and Routings.
Design, develop, and maintain standard work documentation for manufacturing processes and procedures.
Conduct time studies to develop appropriate standards for new and existing products and processes and identify process improvement opportunities.
Provide technical support to manufacturing personnel to improve workflow and troubleshoot problem areas.
Develop and track capacity projections for all work centers and manufacturing plants.
Conduct and prepare labor and material cost estimates as required.
Participate in product innovation efforts to ensure cost-effective designs.
Supports manufacturing decision-making with information by calculating production, labor, and material costs; reviewing production schedules; estimating future requirements.
Prepares product and process reports by collecting, analyzing, and summarizing information and trends.
Communicates manufacturing engineering information, as needed, both horizontally and vertically across the organization.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
A WSC Industrial Engineer will possess and/or demonstrate the ability to:
Strong analytical skills, able to synthesize considerable and complex data.
Hands-on work with spreadsheets and Process Maps are required in this role.
Creatively use modern technology in the manufacturing process.
Familiarity with today's manufacturing best practice processes and concepts.
Effectively communicate at all levels within the organization.
Ability to prioritize tasks and meet expected goals on time, with limited direction.
Good managerial skills and the ability to make critical decisions and use cost-effective methods in the manufacturing process.
Enthusiasm and have a positive approach to problem-solving.
Education / Experience:
BS degree in Engineering, Manufacturing Technology, or closely related discipline.
Minitab, Microsoft Excel, PowerPoint, Access proficiency required.
ASQ certification Six Sigma Green Belt desirable but not required.
Experience in manufacturing and distributing building products a strong plus.
Working Demands / Physical Requirements:
Reports to: Engineering Manager-Waudena
Conclusion: A WSC Industrial Engineer will exemplify the high standards that have come to be associated with WSC. As an employee cutting across all departments and levels of the organization, the Industrial Engineer will demonstrate communication excellence, politeness, honor, integrity, and the willingness to do what our competition will not. The maintenance and growth of WSC is every employee's primary objective.
