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Technical Support Supervisor Jobs in Florida (NOW HIRING)

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for ... Partner with clinical, operational, compliance, and technical leaders to identify training and ...

Tews Company

Customer Support

Tallahassee, FL · On-site

$18 - $24/hr

Assisting the Workstation Support Supervisor with troubleshooting computer systems and related software * Learning about and providing technical assistance and routine maintenance of specialized ...

Apex Informatics

Customer Support Analyst

Deland, FL · On-site

... technical support for audio-visual equipment in a professional environment that includes ... Support Supervisor in the troubleshooting of specialized applications including Enterprise ...

Hard Rock Digital

Supervisor - Retail Support

Tampa, FL · On-site

Our Retail Support Supervisor will report to the Director of VIP and Retail Support and will be ... Resolves problems by identifying and selecting solutions and applying technical experience and ...

New

Daily Wire

Technical Supervisor

Boca Raton, FL · On-site

The Daily Wire is seeking a Technical Supervisor for our Boca Raton office! This person will be a ... Act as the technical point person for the Boca studio, training and supporting technical staff and ...

Daily Wire

Technical Supervisor

Boca Raton, FL · On-site

The Daily Wire is seeking a Technical Supervisor for our Boca Raton office! This person will be a ... Act as the technical point person for the Boca studio, training and supporting technical staff and ...

Daily Wire

Technical Supervisor

Boca Raton, FL · On-site

The Daily Wire is seeking a Technical Supervisor for our Boca Raton office! This person will be a ... Act as the technical point person for the Boca studio, training and supporting technical staff and ...

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Showing results 21-40

All JobsTechnical Support Supervisor JobsTechnical Support Supervisor Jobs in Florida

Technical Support Supervisor information

See Florida salary details

$22K

$64.2K

$110.2K

How much do technical support supervisor jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical support supervisor in Florida is $64,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $77,700.00 per year, depending on experience, location, and employer.

What does a technical support supervisor do?

A Technical Support Supervisor oversees a team of technical support specialists who assist customers with troubleshooting technology-related issues. Their responsibilities include managing daily operations, training staff, resolving escalated customer complaints, and ensuring high-quality support. They also monitor team performance, implement process improvements, and coordinate with other departments to address complex technical problems. This role is essential for maintaining customer satisfaction and smooth operation of technical support services.

What are the key skills and qualifications needed to thrive as a technical support supervisor?

To thrive as a Technical Support Supervisor, you need strong technical troubleshooting abilities, leadership experience, and a relevant degree or equivalent work background. Familiarity with ticketing systems like Zendesk or ServiceNow, knowledge of ITIL frameworks, and certifications such as CompTIA A+ or HDI are typically required. Excellent communication, conflict resolution, and team management skills help you motivate staff and ensure customer satisfaction. These competencies are vital for efficiently resolving technical issues, maintaining high support standards, and fostering a positive team environment.

How does a technical support supervisor typically collaborate with other departments to resolve complex customer issues?

Technical Support Supervisors frequently work with engineering, product management, and quality assurance teams to address issues that require expertise beyond standard troubleshooting. They coordinate escalations, communicate detailed problem descriptions, and relay customer feedback to help identify root causes and develop solutions. This cross-functional collaboration ensures that customer concerns are resolved efficiently and that recurring issues are addressed at the source. Building strong relationships with these departments is a key part of the role and can also provide opportunities for professional growth.

What is the difference between Technical Support Supervisor vs Technical Support Specialist?

AspectTechnical Support SupervisorTechnical Support Specialist
CertificationsIT certifications (e.g., CompTIA, HDI)IT certifications (e.g., CompTIA, HDI)
Work EnvironmentSupervisory role overseeing support teamsIndividual contributor providing technical support
Employer UsageUsed in companies with support teams to manage operationsUsed in customer service and technical support roles
Search IntentComparison of managerial vs. specialist roles in supportUnderstanding support roles and responsibilities

The main difference between a Technical Support Supervisor and a Technical Support Specialist lies in their responsibilities. The supervisor manages support teams, oversees operations, and ensures quality service, while the specialist provides direct technical assistance to customers. Both roles often require similar certifications, but their focus and scope differ significantly.

Technical Support Supervisor jobs near you

IT Support Supervisor

Revel Staffing

Tampa, FL • Remote

$85K - $115K/hr

Full-time

Re-posted 8 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success.

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ensure employees are prepared to use business and clinical applications effectively while maintaining system stability, data accuracy, security, and regulatory compliance.

The ideal candidate is an organized, service-focused leader who can manage competing priorities, improve support processes, develop employees, and collaborate effectively with clinical, operational, and technical teams.

Key Responsibilities
  • Lead, coach, and develop a remote team of IT training and application support specialists
  • Assign workloads, manage schedules, establish priorities, and monitor team performance
  • Oversee the development, configuration, testing, and delivery of IT and healthcare application training programs
  • Ensure new and existing employees receive consistent, accurate, and engaging technology training
  • Support application readiness, system stability, data integrity, and end-user adoption
  • Coordinate support and training activities for system implementations, upgrades, workflow changes, and organizational initiatives
  • Partner with clinical, operational, compliance, and technical leaders to identify training and support needs
  • Maintain and improve training materials, standard operating procedures, knowledge-base articles, workflows, and technical documentation
  • Review recurring support issues and identify opportunities to improve processes, reduce errors, and strengthen the end-user experience
  • Track team performance, service levels, training completion, support trends, and other operational metrics
  • Promote a service-first culture centered on accountability, professionalism, collaboration, and continuous improvement
  • Ensure all support and training activities comply with HIPAA requirements, privacy standards, security policies, and organizational procedures
  • Escalate complex application, system, security, or workflow concerns to the appropriate technical or operational teams
  • Perform additional IT leadership and support responsibilities as assigned
Required Qualifications
  • High school diploma or equivalent
  • At least two years of experience in IT operations, application support, technical training, healthcare technology, or a related field
  • Previous experience leading employees, coordinating team workloads, or serving in a senior or supervisory capacity
  • Current HIPAA compliance training or credential
  • Working knowledge of healthcare applications, IT support workflows, data integrity, and end-user training practices
  • Experience supporting remote employees and distributed teams
  • Strong leadership, communication, organization, documentation, and problem-solving skills
  • Ability to manage multiple priorities and respond effectively in a fast-paced environment
  • Ability to communicate technical information clearly to users with varying levels of technical knowledge
  • Ability to collaborate effectively with clinical, operational, compliance, and technical stakeholders