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Technical Support Senior Advisor Jobs (NOW HIRING)

Senior Sourcing Advisor

Chicago, IL · On-site

$156K - $157K/yr

Senior Advisor is responsible for participating in and supporting the design and implementation of ... technical Information that affects the category. Senior Advisor will also be responsible for ...

Senior Advisor

Orlando, FL · On-site

$127K - $127K/yr

CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical ... CICONIX is seeking a Senior Advisor to support the Defense Health Agency (DHA) Medical Simulation ...

Senior Advisor

Orlando, FL · On-site

$127K - $127K/yr

CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical ... CICONIX is seeking a Senior Advisor to support the Defense Health Agency (DHA) Medical Simulation ...

Sr. Advisor

Miami, FL · On-site

$127K - $220K/yr

... of technical investment products. The role requires a multi-product focus that incorporates ... Eliminate errors and propose improvements in the processes. • Support the risk control process ...

Senior Advisor

Orlando, FL · On-site

$127K - $127K/yr

CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical ... CICONIX is seeking a Senior Advisor to support the Defense Health Agency (DHA) Medical Simulation ...

Senior Technical Advisor

Arlington, VA · On-site

$156K - $156K/yr

Sigmatech, Inc. is seeking a highly qualified and motivated Senior Technical Advisor to support the Kuwait Security Assistance Liaison Office (KSALO) in Crystal City, Virginia, which coordinates the ...

Senior Advisor

Washington, DC · On-site

$154K - $155K/yr

The AvantGarde, LLC (AG) Senior Advisor supports the AG client USCP, Office of the Chief Administrative Officer (OCAO) to deliver executive-level support on a variety of administrative tasks and ...

Advisor Senior, Offshore

Houston, TX

$130K - $130K/yr

Provides support to product management teams, advises on customer feedback/satisfaction, and ... Site based technical or management operational roles Knowledge & Skills Required: * Demonstrated ...

Advisor Senior, Offshore

Houston, TX · On-site

$130K - $130K/yr

Provides support to product management teams, advises on customer feedback/satisfaction, and ... Site based technical or management operational roles Knowledge & Skills Required: * Demonstrated ...

Advisor Senior, Offshore

Houston, TX · On-site

$130K - $130K/yr

Provides support to product management teams, advises on customer feedback/satisfaction, and ... Site based technical or management operational roles Knowledge & Skills Required: * Demonstrated ...

Sr. Technical Advisor

Houston, TX · On-site

$110K - $111K/yr

Title: Sr. Technical Advisor Sr. Technical Advisor, KBR Technical Services, Inc., Houston, TX: Provide technical support and leadership for chemical engineering activities within the Olefins ...

Sr. Technical Advisor

Houston, TX

$110K - $111K/yr

Title: Sr. Technical Advisor Sr. Technical Advisor, KBR Technical Services, Inc., Houston, TX: Provide technical support and leadership for chemical engineering activities within the Olefins ...

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Technical Support Senior Advisor information

See salary details

$56.5K

$103.1K

$170K

How much do technical support senior advisor jobs pay per year?

As of Jun 17, 2026, the average yearly pay for technical support senior advisor in the United States is $103,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $124,000.00 per year, depending on experience, location, and employer.

What does being technical mean?

Being technical in a role like a Technical Support Senior Advisor means having a strong understanding of computer systems, software, hardware, and networking. It involves troubleshooting technical issues, using diagnostic tools, and applying technical knowledge to resolve customer problems efficiently.

What are Technical Support Senior Advisors?

Technical Support Senior Advisors are experienced professionals who provide advanced technical assistance and guidance to customers or internal teams. They handle complex technical issues that require in-depth knowledge and problem-solving skills, often serving as escalation points for junior support staff. In addition to troubleshooting, they may mentor other team members, document solutions, and help improve support processes. Their role is crucial in ensuring customer satisfaction and maintaining the reliability of products or services.

What is the meaning of technical?

In the context of a Technical Support Senior Advisor role, 'technical' refers to knowledge of specific tools, systems, or processes related to technology. It involves understanding hardware, software, troubleshooting methods, and technical documentation to assist users effectively.

What are the key skills and qualifications needed to thrive as a Technical Support Senior Advisor, and why are they important?

To thrive as a Technical Support Senior Advisor, you need advanced technical troubleshooting abilities, deep product knowledge, and experience in IT support, often backed by a relevant degree or certifications like CompTIA or Microsoft. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is typically required. Exceptional communication, problem-solving, and leadership skills help you guide teams and handle complex customer issues effectively. These skills ensure timely and accurate resolution of technical problems, leading to improved customer satisfaction and team performance.

What are some typical challenges faced by Technical Support Senior Advisors, and how can they effectively manage these situations?

Technical Support Senior Advisors often encounter complex technical issues that require in-depth troubleshooting and clear communication with both customers and internal teams. Managing escalations, prioritizing multiple cases, and keeping up with evolving technologies are common challenges. Effective advisors leverage advanced problem-solving skills, collaborate closely with engineering and product teams, and maintain strong organizational habits to balance their workload. Continuous learning and a customer-focused mindset are key to successfully navigating these challenges and delivering high-quality support.

What is the full meaning of tech?

In the context of a Technical Support Senior Advisor role, 'tech' is short for 'technology,' which refers to the application of scientific knowledge for practical purposes, including hardware, software, and systems used to support users. Understanding various tech tools and platforms is essential for providing effective technical support and troubleshooting. Certifications in relevant technologies can enhance a support advisor's expertise.

What is a technical definition?

A technical definition explains the precise meaning of a term or concept within a specific field, such as technology or engineering. For a Technical Support Senior Advisor, understanding technical definitions helps in accurately diagnosing issues and communicating solutions using industry-standard terminology.
What cities are hiring for Technical Support Senior Advisor jobs? Cities with the most Technical Support Senior Advisor job openings:
What states have the most Technical Support Senior Advisor jobs? States with the most job openings for Technical Support Senior Advisor jobs include:
Senior Sourcing Advisor

Senior Sourcing Advisor

VIVA USA INC

Chicago, IL • On-site

$156K - $157K/yr

Contractor

Posted 12 days ago


Job description

Position Overview
Strategic Sourcing Senior Advisor - Procurement
Job Purpose:
This Position Is Responsible for Identifying, Developing And Executing Sourcing Strategies For The Most Cost Effective Pricing And Best Service for Professional Services (IT Consulting and IT Managed Services). Senior Advisor will also be responsible for building relationships with key executive stakeholders, managing escalations independently, understanding Business pipeline and forecast and providing a strategic plan for streamlining vendors while becoming a Subject Matter Expert for the appointed category. Training And Mentoring Junior Team Members and Implementing The Identified Opportunities Directly Alongside Senior Management.
Senior Advisor is responsible for participating in and supporting the design and implementation of strategic sourcing activities (RFPs, RFIs, Market Scans, Category Management) for appointed category; participating in the strategic sourcing process by partnering with Business stakeholders to define specifications and requirements, leading, conducting internal and external data & pricing analysis, and providing recommendations based on analysis. Senior Advisor should be able to independently analyze Industry Markets And assess risk, gather intelligence on fundamental conditions, and technical Information that affects the category. Senior Advisor will also be responsible for contract negotiations, contract compliance and category management / roadmap.
Senior Advisors are expected to have excellent project management and time efficiency skills as they will be managing several sourcing projects and contracts at a given time along with multiple vendors and internal stakeholders. Senior Advisor should be able to identify and develop cost reduction opportunities while maximizing benefit to the business.
Senior Advisor should be comfortable speaking and delivering presentations to internal business teams for RFx's as well as having excellent business acumen.
As a Senior Advisor you will gain a vast knowledge of the inner workings and operations for one of the largest healthcare plans in North America. Successful candidates should have a strong desire of learning about the healthcare industry.
Required Job Qualifications:
Bachelor's degree in Supply Chain, Business or Finance, or 7-9 years of relevant experience
Demonstrated thought leadership
Perform Category management
Ability to build strategic relationship with senior-level colleagues
Experience with conducting wide-ranging research.
Analytical skills to support and enhance procurement strategy and goals.
Ability to function in ambiguous and/or time-sensitive situations.
Clear, concise, and confident interpersonal, verbal and written communication skills.
Knowledge and skills to participate and be effective in contract negotiations with industry suppliers.
Strong multitasking capabilities
Knowledge of strategic sourcing principles.
Experience in project management and contract negotiation.
Experience developing presentations and presenting to management and other internal groups.
Effective Negotiating skills to reduce supplier base and to negotiate beneficial contracts
6-8 years of experience in a relevant area (procurement, supply chain, or finance)
Effective, proven negotiation skills, experience rationalizing supplier base and negotiating beneficial contracts.
Strong relationship management capabilities with internal and external stakeholders
Strong Drive and interpersonal skills to manage multiple escalations internally/externally
Knowledge of strategic sourcing best practices
Experience in a procurement function, including with contract management activities PC proficiency to include Word, Excel, PowerPoint
Preferred Job Qualifications:
Knowledge of Client organization.
Knowledge of Professional Services categories such as Consulting or IT Consulting/IT Services
Knowledge of Insurance industry
Bachelors degree in Supply Chain Management
Notes:
3 days Onsite-hybrid
Contract to Hire
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.