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Technical Support Sales Representative Jobs in Raleigh, NC

DO Supply

Inside Sales Representative

Cary, NC · On-site

... support seamless order fulfillment • Stay informed on product offerings, industry trends, and ... learn technical products and industrial automation solutions Knowledge and Skills • Strong ...

50 Floor Contractors

Sales Representative

Garner, NC · On-site

$250K/yr

Be supported by a company with values that supports your efforts * NEVER MAKE A COLD CALL AGAIN ... Weekly pay * Two weeks of paid orientation (classroom & shadowing top sales reps in the field)

50 Floor Contractors

Sales Representative

Garner, NC

$250K/yr

Be supported by a company with values that supports your efforts * NEVER MAKE A COLD CALL AGAIN ... Weekly pay * Two weeks of paid orientation (classroom & shadowing top sales reps in the field)

LeafHome

LHWS Sales Rep

Raleigh, NC · On-site

$100K/yr

As a 3508 Direct Sales Representative, you can generate your own salesappointment. Best of all most ... Leverage industry-leading product samples, support, and technology to assist you in closing the ...

IQVIA

Inside Sales Representative

Raleigh, NC

... patient support services reach those who need them. We offer valuable insights to customers and ... Ability to apply technical/scientific knowledge * Must set high goals and standards of performance ...

Pure Barre

Sales Representative

Durham, NC · On-site

$12.50/hr

... support, motivation and gratitude for ourselves and others, and most of all find encouragement to ... The purpose of the Sales Representative is to assist the Sales & Operations Manager with new ...

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All JobsTechnical Support Sales Representative JobsTechnical Support Sales Representative Jobs in Raleigh, NC

Technical Support Sales Representative information

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How much do technical support sales representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for technical support sales representative in Raleigh, NC is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.37 per hour, depending on experience, location, and employer.

What is a technical support sales representative?

A Technical Support Sales Representative is a professional who assists customers with technical issues related to products or services while also identifying and promoting relevant sales opportunities. They combine technical troubleshooting skills with customer service and sales expertise to resolve customer concerns and recommend solutions or upgrades. Their goal is to ensure customer satisfaction, foster loyalty, and help drive revenue by matching customer needs with appropriate products or services.

How does a technical support sales representative balance technical troubleshooting with meeting sales targets?

As a Technical Support Sales Representative, you'll often need to resolve customer technical issues while also identifying opportunities to recommend relevant products or upgrades. Balancing these responsibilities involves active listening, understanding customer needs, and efficiently troubleshooting problems to build trust. Once rapport is established through quality support, you can naturally introduce solutions that align with their requirements, thereby achieving both customer satisfaction and sales goals. Collaboration with product specialists and the sales team is common to ensure technical accuracy and maximize potential sales opportunities.

What are the key skills and qualifications needed to thrive as a technical support sales representative, and why are they important?

To thrive as a Technical Support Sales Representative, you need a solid understanding of technical products or services, strong problem-solving abilities, and experience in customer service or sales. Familiarity with CRM software, troubleshooting tools, and ticketing systems such as Zendesk or Salesforce is often required. Exceptional communication, patience, and persuasive skills help build rapport with customers and effectively address their concerns. These skills ensure you can resolve technical issues while identifying sales opportunities, driving both customer satisfaction and revenue growth.

What is the difference between Technical Support Sales Representative vs Customer Service Representative?

AspectTechnical Support Sales RepresentativeCustomer Service Representative
Required credentialsTechnical knowledge, sales skills, certifications (e.g., CompTIA, product-specific training)Communication skills, basic product knowledge, customer service training
Work environmentTechnical support centers, sales departments, often in office or remoteCall centers, retail, office settings, remote options
Employer & industry usageTech companies, software/hardware providers, telecomsRetail, service industries, tech support
Common search & comparison intentUnderstanding roles involving technical support combined with salesCustomer service roles focusing on support and issue resolution

The main difference is that Technical Support Sales Representatives combine technical expertise with sales skills to promote and support products, whereas Customer Service Representatives primarily focus on assisting customers with issues and inquiries without a sales component.

What cities near Raleigh, NC are hiring for Technical Support Sales Representative jobs?

Cities near Raleigh, NC with the most Technical Support Sales Representative job openings:

Infographic showing various Technical Support Sales Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $42,719 per year, or $20.5 per hour.

Inside Sales Representative

Cary, NC • On-site

DO Supply
Industrial Automation Equipment Manufacturing • 11 - 50 employees
Learn more about DO Supplyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Manage a high volume of inbound customer calls and emails.

  • Identify customer needs, recommend products and solutions, and process sales orders.

  • Collaborate with internal teams to support order fulfillment and maintain accurate customer records.

Job description

 

Inside Sales Representative
DO Supply LLC | Sales
Full-Time | Hourly | On-site
Schedule: Monday-Friday – 8:00am to 5:00pm
1652 Old Apex Road, Cary, NC 27513

Summary

DO Supply is a global supplier of industrial automation equipment, helping manufacturers around the world keep their operations running efficiently. We are seeking a motivated and customer-focused Inside Sales Representative to join our growing Sales team.

This role is ideal for someone who enjoys building relationships, solving customer challenges, and driving sales results. You'll work directly with customers to identify their needs, source products, prepare quotes, and manage orders from inquiry through fulfillment. Whether you're an experienced sales professional or looking to build a career in industrial sales, this position offers strong growth potential and earning opportunities.

Key Responsibilities

• Manage a high volume of inbound customer calls and emails
• Develop and maintain strong relationships with new and existing customers
• Identify customer needs and recommend appropriate products and solutions
• Prepare quotes and process sales orders accurately and efficiently
• Source products and identify opportunities to improve company inventory
• Follow up on quotes, leads, and open opportunities to maximize sales conversions
• Meet and work toward exceeding individual and team sales goals
• Maintain accurate customer records, opportunities, and transactions within company systems
• Collaborate with Purchasing, Logistics, Customer Service, and Operations teams to support seamless order fulfillment
• Stay informed on product offerings, industry trends, and competitor activity
• Provide exceptional customer service throughout every stage of the sales process
• Resolve customer questions, concerns, and order-related issues in a timely and professional manner
• Participate in ongoing sales training and professional development opportunities
• Perform additional duties and projects as assigned

What We Are Looking For

• Strong verbal and written communication skills
• Self-motivated and results-driven mindset
• Excellent customer service and relationship-building abilities
• Strong organizational and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Positive attitude and team-oriented approach
• Ability to take ownership of opportunities and drive results
• Desire to learn technical products and industrial automation solutions

Knowledge and Skills

• Strong customer service and sales skills
• Professional communication by phone and email
• Ability to identify customer needs and recommend solutions
• Strong computer proficiency and ability to learn company systems
• CRM or order management system experience preferred
• Strong attention to detail and follow-up skills
• Effective problem-solving abilities
• Ability to multitask and prioritize workload efficiently

Education and Experience

• High School Diploma or equivalent required
• Previous inside sales, customer service, account management, or business development experience preferred
• Experience using CRM systems, order processing software, or similar business applications is a plus
• Industrial, technical, manufacturing, distribution, or automation industry experience is advantageous

DO Supply Benefits

• Medical, dental, and vision coverage starting Day 1 of employment
• 10 PTO days
• 5 paid sick days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with employer matching

Work Schedule

This full-time position is scheduled Monday through Friday from 8:00am to 5:00pm. Regular and reliable attendance is expected in accordance with company policy.

Work Environment

This position operates in a fast-paced, team-oriented office environment with frequent customer interaction by phone and email. Employees regularly use computers, sales software, CRM platforms, and internal business systems to manage customer relationships and sales activity. Professional communication, collaboration, and responsiveness are essential to success in this role.

DO Supply LLC is an equal opportunity employer.


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