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Technical Support Engineer Remote Jobs in Windermere, FL

SpotterRF

IT Support Engineer (ITSE) /Florida

Orlando, FL · On-site +1

... Support Engineering position is responsible for support and the administration of the technical ... They represent the company as the first voice / face of support on all technical issues (including ...

Owens Corning

Field Technical Specialist

Orlando, FL · Remote

Remote (National Role; supporting East or West Region) Travel: Up to or greater than 75%, including ... Technical degree in Engineering, Architecture, Construction Technology, Building Sciences, or a ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Lake Buena Vista, FL · Remote

$45K - $65K/yr

NET, C#, C++, Java, JavaScript, or any other object-orientated programming language Company Description theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 ...

MHI

Engineer III, Remote Commissioning

Lake Mary, FL · On-site +1

Role Overview The Remote Commissioning Engineer III provides senior-level technical and operational support for gas turbine combined-cycle power plant commissioning through the Commissioning Support ...

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Technical Support Engineer Remote information

See Windermere, FL salary details

$33.4K

$70.3K

$106.3K

How much do technical support engineer remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support engineer remote in Windermere, FL is $70,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $87,700.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Windermere, FL are hiring for Technical Support Engineer Remote jobs?

Cities near Windermere, FL with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you

IT Support Engineer (ITSE) /Florida

SpotterRFProvo

Orlando, FL • On-site, Remote

Full-time

Re-posted 4 days ago

Job description

About the Sales and Customer Support Specialist position

We are looking for a qualified Sales and Customer support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries as well as resolve technical requests fielded by customers / other team members.

Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices as well as a deep technical bent in IP Based technologies. We expect you to perform well in a team environment and have exceptional people skills.

Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

This position support SE United States and Latin America - Spanish Fluency is required

Responsibilities

The Sales and Support Engineering position is responsible for support and the administration of the technical training of channel partners, users / operators of the system.

  • They represent the company as the first voice / face of support on all technical issues (including partner support)
  • They assist in the issuance of work orders for pending orders, creation of service desk requests, processing of Return Merchandise Authorization (RMA), facilitate communication amongst the Business Development Manager (BDM) in regard to issues and document their findings
  • Assist the BDMs in supporting customers and partners with designs and layouts. This includes providing recommendations on existing designs as well as the creation of new.
  • They provide direct support (live or on the phone) to the BDM in the creation of Live Surveys and Survey Reports.
  • They provide direct support (live or on the phone) to the BDM in the creation of commissioning documentation.
  • Travel may be required up to 9 days per month depending upon current project needs to fulfil training events, site surveys and/or commissioning.
  • They provide quoting and bill of material (BOM) support to the BDM Team.
  • They provide feedback to the BDM to assist them and the team in offering full solutions to the end customer / channel partners as directed.
  • Other responsibilities as defined by their immediate supervisor.
Responsibilities
  • Ability to use the Google Suite of technologies
  • Understanding of TCP/IP stack and how to IP devices
  • Excellent communication Skills (both written and verbal)
  • Computer skills a must (Typing / navigating GUI Based platforms)
  • Must be Fluent in Spanish and English
Employment Type: FULL_TIME

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