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Technical Support Engineer Remote Jobs in Redmond, WA

Staffingine LLC

Azure Support Lead

Bellevue, WA · Remote

... remote sessions to ensure sensitive data is not accessed or copied. * Execute Technical Support ... Experience with ticketing and workflow systems such as ICM, ServiceNow, and Azure DevOps. * Basic ...

LHH US

Senior Databricks AI/ML Engineer

Seattle, WA · Remote

$150K - $183K/yr

Remote (must reside in (WA, OR, ID, OH, SC, TX, FL, IL, NC) Employment Type: Full-Time About the ... Translate business requirements into technical designs and deliver robust AI applications.

LHH US

Senior Databricks AI/ML Engineer

Seattle, WA · Remote

$150K - $183K/yr

Remote (must reside in (WA, OR, ID, OH, SC, TX, FL, IL, NC) Employment Type: Full-Time About the ... Translate business requirements into technical designs and deliver robust AI applications.

iCounter

Sales Engineer (Remote - US West)

Seattle, WA · On-site +1

$175K/yr

... Engineer to support the sales of our Cyber Risk Intelligence platform. In this role, you will ... Lead technical discovery sessions to understand client risk environments, security maturity, and ...

Stripe

Technical Solutions Engineer

Seattle, WA · On-site +1

The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.

Stripe

Technical Solutions Engineer

Seattle, WA · On-site +1

The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.

iCounter

Sales Engineer (Remote - US West)

Seattle, WA · Remote

... Engineer to support the sales of our Cyber Risk Intelligence platform. In this role, you will ... Lead technical discovery sessions to understand client risk environments, security maturity, and ...

iCOUNTER

Sales Engineer (Remote - US West)

Seattle, WA · Remote

... Engineer to support the sales of our Cyber Risk Intelligence platform. In this role, you will ... Lead technical discovery sessions to understand client risk environments, security maturity, and ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Redmond, WA

Technical Support Engineer Remote information

See Redmond, WA salary details

$42K

$88.5K

$133.8K

How much do technical support engineer remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support engineer remote in Redmond, WA is $88,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $110,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
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Cities near Redmond, WA with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you

Azure Support Lead

Staffingine LLC

Bellevue, WA • Remote

Contractor

Re-posted 15 days ago

Job description

Job Title:  Azure Support Lead 
Job Location:  Bellevue - Washington 
Job Type: Contract 

Job Description:  

  • Escort HPC team members into the Fairfax environment using secure remote desktop screen sharing. 

  • Monitor all requester activities during remote sessions to ensure sensitive data is not accessed or copied. 

  • Execute Technical Support Guidelines (TSGs) as directed by requesters. 

  • Maintain detailed session logs and escalate any suspicious activity per compliance standards. 

  • Collaborate with multiple technical teams to ensure smooth and secure access management. 

Required Skills: 

  • Proficiency with remote access tools such as Remote Desktop Connection Manager, PuTTY, iLO, iDRAC, and Microsoft Teams. 

  • Experience with ticketing and workflow systems such as ICM, ServiceNow, and Azure DevOps. 

  • Basic understanding of PowerShell, Windows systems, Active Directory, Group Policies, and networking fundamentals. 

  • Strong communication, teamwork, and multitasking abilities. 

Security Clearance Requirements: 

  • U.S. Citizenship Verification required. 

  • Must successfully complete Cloud Screening. 

  • Active or eligible for CJIS and Secret Clearance (T3).