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Technical Support Engineer Remote Jobs in Manchester, NH

Mondo

IAM Engineer

Salem, NH · Remote

$70 - $75/hr

IAM Engineer, Remote (East Coast). Start date is ASAP for this 6-month contract position with ... Experience supporting 5,000 identities in a global or multi-region Microsoft tenant. Experience ...

Bright Vision Technologies

AI Data Engineer

Andover, MA · Remote

$150K/yr

AI Data Engineer - Remote Bright Vision Technologies is a technology consulting and software ... Design and operate large-scale data pipelines supporting AI training, evaluation, and continual ...

New

ABB

Protection and Control Engineer

Manchester, NH · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... technical issue resolution while providing ongoing communication, status updates, and support to ...

Victaulic

Sale Engineer FP UK

Manchester, NH · On-site +1

The Role As a Sales Engineer, you will be responsible for Sales and the Development of the ... and technical support. * Liaise with the local Victaulic distributor and ensure the proper ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Manchester, NH

Technical Support Engineer Remote information

See Manchester, NH salary details

$37.3K

$78.7K

$119K

How much do technical support engineer remote jobs pay per year?

As of Aug 14, 2026, the average yearly pay for technical support engineer remote in Manchester, NH is $78,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $98,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
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What job categories do people searching Technical Support Engineer Remote jobs in Manchester, NH look for?

The top searched job categories for Technical Support Engineer Remote jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Technical Support Engineer Remote jobs?

Cities near Manchester, NH with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Manchester, NH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $78,690 per year, or $37.8 per hour.

Associate Technical Support Technician

HeartCentrix Solutions

Lawrence, MA • Remote

$20 - $25/hr

Full-time

Medical

This job post has expired today. Applications are no longer accepted.

Job description

Associate Support Technician (Remote)
Contract: 6 Months with Potential for Extension or Permanent Hire

About the Role

We're looking for a customer-focused Associate Technical Support Technician to join the team. In this fully remote role, you'll provide technical support to patients and healthcare professionals using home dialysis technology and the Nx2me platform. If you enjoy troubleshooting, solving problems, and helping others, this is a great opportunity to build your technical support career with a leading healthcare organization.

Responsibilities

  • Provide technical support over the phone for home dialysis equipment and software.
  • Troubleshoot hardware, software, and connectivity issues while guiding customers through solutions.
  • Accurately document customer interactions in Salesforce/CRM and other internal systems.
  • Deliver exceptional customer service while maintaining HIPAA compliance.
  • Develop expertise on products and troubleshooting processes.
  • Collaborate with internal teams to resolve technical issues and improve the customer experience.
  • Participate in team meetings, training sessions, and special projects as assigned.

Qualifications

  • 2–4 years of technical support, help desk, or related experience.
  • Customer service or call center experience required.
  • Healthcare, medical device, or clinical support experience is a plus (dialysis experience preferred).
  • Strong troubleshooting and critical thinking skills.
  • Experience using CRM or ticketing systems (Salesforce is a plus).
  • Excellent verbal and written communication skills.
  • High School Diploma or GED required.
  • Spanish bilingual is a plus.

Training & Schedule

  • 100% Remote
  • Paid training Monday–Friday, 8:00 AM – 4:30 PM EST (approximately 2–3 weeks).
  • After training, candidates must be flexible to work one of the following shifts based on business needs:
    • 9:00 AM – 5:30 PM EST
    • 10:00 AM – 6:30 PM EST
    • 11:00 AM – 7:30 PM EST
    • 12:00 PM – 8:30 PM EST

Why Join?

  • 100% Remote opportunity.
  • 6-month contract with strong potential for permanent hire.
  • Paid training and ongoing support.
  • Opportunity to work with innovative home dialysis technology.
  • Join a global healthcare leader dedicated to improving patients' lives through exceptional customer support.