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Technical Support Engineer Remote Jobs in Fargo, ND

Protection and Control Engineer

Fargo, ND · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern ... technical issue resolution while providing ongoing communication, status updates, and support to ...

Senior Engineer - Solar

Fargo, ND · Remote

$93K - $140K/yr

... and technical guidance. Responsibilities * Develop scopes of work and prepare proposals for ... Support client relationships to effectively achieve market sector goals and strategies. * Identify ...

Senior Engineer - Wind

Fargo, ND · Remote

$93K - $140K/yr

... and technical guidance. Responsibilities * Develop scopes of work and prepare proposals for ... Support client relationships to effectively achieve market sector goals and strategies. * Identify ...

Inside Sales Representative (REMOTE)

Fargo, ND · On-site +1

$33.65 - $43.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... developers. This position reports to the Manager, Inside Sales and is part of the North American ... Collaborate with technical sales to support technical qualification and deliver modality-based ...

Inside Sales Representative (REMOTE)

Fargo, ND · On-site +1

$33.65 - $43.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... developers. This position reports to the Manager, Inside Sales and is part of the North American ... Collaborate with technical sales to support technical qualification and deliver modality-based ...

D365 Business Central Consultant

Fargo, ND · Remote

$130K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote (with some travel expectations to client sites) A Day in the Life A typical day as a D365 ... Effectively and timely support clients with technical support issues and needs. * Manage various ...

D365 Business Central Consultant

Fargo, ND · Remote

$130K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote (with some travel expectations to client sites) A Day in the Life A typical day as a D365 ... Effectively and timely support clients with technical support issues and needs. * Manage various ...

Strategic Segment Proposal Engineer

Fargo, ND · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Field Service Engineer - Fargo, ND Area

Fargo, ND · On-site +1

$66K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responds to customer support calls within an assigned territory. This position reports to the Area ... Remote to cover the Fargo, ND Area and surrounding areas. What you'll do: * Technical: The Field ...

Senior System Protection Engineer

Fargo, ND · On-site +1

$141K - $184K/yr

Mentor and collaborate , providing technical guidance to engineers and fostering a culture of ... We strive to meet our team members where they are and as such, offer fully remote positions . If ...

Utility Sales Support

Fargo, ND · Remote

$17.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a remote position, candidates must be located in the United States. You will be ... engineering, business or related field preferred * Minimum 3 years of technical customer support ...

Software Developer III - Senior, DOE

Fargo, ND · On-site +1

$53.50 - $70.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position provides technical, interpersonal, and administrative skills in performing day-to-day ... The Software Development Engineer III would have a Bachelor's degree in Computer Science ...

Civil Engineer - Mission Critical (REMOTE)

Fargo, ND · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform civil design and technical tasks on projects under the supervision of the Project Manager or Lead Engineer. Tasks may include but are not limited to; site design and layout; code review ...

Senior Field Service Technician (US-SD/ND)

Fargo, ND · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote; South and North Dakota area. This role is contributing to the Electrification Service ... High School Diploma or GED with 5+ years relevant field engineering experience * Technical skills ...

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Showing results 1-20

Technical Support Engineer Remote information

See Fargo, ND salary details

$36.8K

$77.6K

$117.3K

How much do technical support engineer remote jobs pay per year?

As of Aug 20, 2026, the average yearly pay for technical support engineer remote in Fargo, ND is $77,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $96,700.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What are popular job titles related to Technical Support Engineer Remote jobs in Fargo, ND?

For Technical Support Engineer Remote jobs in Fargo, ND, the most frequently searched job titles are:

Infographic showing various Technical Support Engineer Remote job openings in Fargo, ND as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $77,596 per year, or $37.3 per hour.

Protection and Control Engineer

ABB

Fargo, ND • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago


ABB Group rating

8.4

Company rating: 8.4 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

99th of 491 rated machine equipment manufacturers


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Technical Consulting Manager II

__

Your role and responsibilities:

As a Protection & Control Engineer, you will have the opportunity to act as the technical lead for all engineering activities in assignments. Each day, you will ensure the activities related to all engineering disciplines within the project are executed in an efficient and cost-effective manner. You will also showcase your expertise by acting as a design authority for a particular engineering discipline and completing the corresponding engineering assignments.
While this is a full remote position, there is preference for candidates located in the Northern California area.

Main Accountabilities:

  • Lead and support engineering design activities for new and existing utility, industrial, and commercial substation protection & control/automation systems, including planning, coordination, and execution of new and retrofit designs.

  • Develop engineering documentation and perform analyses-such as schematics, logic diagrams, layouts, bills of materials, reports, and calculations-to support accurate, standardscompliant system designs.

  • Manage project materials, construction design packages, and technical issue resolution while providing ongoing communication, status updates, and support to project teams, management, partners, and customers.

  • Ensure adherence to safety practices, industry standards, and company/customer requirements while collaborating with multidisciplinary teams and participating in training to maintain technical proficiency.

Requirements:

  • Bachelors Degree in Electrical Engineering required. Masters Degree Preferred.

  • 5+ years of experience in protection & control projects for utility customers.

  • Ability to read, correctly interpret, and apply electrical one-lines, schematics, and instruction manuals.

  • Proficient software experience should include Easy Power, SKM Powertools, ETAP, Aspen, and EMTP.

  • PE License in California required

  • Candidates must already have work authorization that would permit them to work for ABB in the US

More about us:

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

What's in it for you:

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Remote

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Parental Leave - up to 6 weeks

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off

  • ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

MyBenefitsABB.com

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

What ABB Group employees say

Pay

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Hours and flexibility

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US