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Technical Support Engineer Remote Jobs in Edmond, OK

KEYENCE

Field Application Engineer '27

Oklahoma City, OK · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

ITW Avery Weigh-Tronix

Dillon Product Manager

Yukon, OK · Remote

$80K - $121K/yr

... Technical Support, Engineering, or Marketing * Must be proactive and display a high level of ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

NOV, Inc.

Sr. Operations Manager

Yukon, OK · Remote

Oversee the delivery of remote monitoring, diagnostics, technical support, and performance ... Partner with Engineering, Product Management, Sales, and Business Development to communicate ...

Addison Group

IT Support Technician

Oklahoma City, OK · Remote

$45K - $65K/yr

You'll provide in-person and remote technical support across company sites, with up to 50% travel using a company vehicle. This position requires strong technical aptitude, a proactive mindset, and a ...

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Technical Support Engineer Remote information

See Edmond, OK salary details

$33.9K

$71.4K

$108K

How much do technical support engineer remote jobs pay per year?

As of Jul 15, 2026, the average yearly pay for technical support engineer remote in Edmond, OK is $71,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $89,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
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Technical Support Engineer Remote jobs near you
Cyber Security Framework Engineer - Remote

Cyber Security Framework Engineer - Remote

micro1 AI

Oklahoma City, OK • Remote

$50 - $90/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Role Title: Red Team Lead (Offensive Cybersecurity)


Role Type: Contractor


Location: Remote


micro1 is engaging Red Team Leads (Offensive Cybersecurity) to contribute expertise to a customer's critical cybersecurity project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Develop comprehensive taxonomies for cyber-capability tasks and attack stages relevant to modern threat landscapes.
  2. Design and validate evaluation frameworks for offensive security, focusing on real-world scenarios involving exploit chains, malware, cloud/appsec, and social engineering.
  3. Create safe and effective proxy tasks to simulate advanced attack vectors while maintaining strict boundaries and ethical controls.
  4. Formulate robust scoring rubrics to assess attack sophistication, coverage, and impact across diverse domains.
  5. Review, critique, and enhance benchmarks for red team operations to ensure alignment with evolving security risks and best practices.
  6. Produce clear, well-documented methodologies and technical write-ups, communicating complex security concepts to both technical and non-technical audiences.
  7. Collaborate asynchronously with project stakeholders to iterate on frameworks and incorporate feedback into deliverables.


Preferred Qualifications

  1. 5+ years of hands-on experience in offensive cybersecurity, red teaming, exploit development, or vulnerability research (8–20 years preferred for senior contributors).
  2. Track record as a principal security engineer, exploit developer, cloud red-team lead, malware reverse-engineer, or security researcher specializing in attack chains or social engineering.
  3. Deep expertise in cyber attack methodologies, exploit chains, and cloud/application security assessments.
  4. Strong background in malware analysis, reverse engineering, and/or social engineering tactics and defenses.
  5. Demonstrated ability to produce clear, actionable written and verbal communication for a variety of audiences.
  6. Advanced degree, relevant professional security certifications, or equivalent operational experience highly valued.
  7. Experience building benchmarking or evaluation frameworks in cybersecurity is a plus.

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