Technical Support Engineer Remote Jobs in Covington, KY

Are you an Engineer looking for the next step in your career?

Are you looking to work with cutting-edge technology?

Join our Team!

Baker Hughes has developed a comprehensive portfolio of systems and products. From advanced data collection technology to innovative software enabling remote collaboration, Waygate Technologies provides a full suite of non-destructive testing solutions and equipment including radiography, computed tomography, remote visual inspection, ultrasound, and eddy current products.

Partner with the best

As a Jr. Field Service Engineer, you will provide services that will range in scope from performing standard maintenance, troubleshooting, installation, and calibration of Waygate Technologies Equipment: Phoenix 2D & 3D CT X-ray Testing machine hardware and software products at Waygate and customer locations. Travel expected in excess of 70%.

As a Jr. Field Service Engineer, after a rigorous Technical Training Program you will be responsible for:

• Maintain, repair, and install industrial x-ray systems and supporting peripheral equipment, such as: X-ray tubes, generators, coolers, scanners, stepper motors/controllers, power supplies, high voltage control circuits, motion control and high-end PCs.

• Providing customers with technical support via phone and onsite service

• Providing timely completion of standard service reports, invoicing packages, and other administrative requirements.

• Being responsible for driving customer satisfaction from commitment through quality service standards.

• Monitoring site safety during work scope execution.

Fuel your passion

To be successful in this role you will require:

• Possess a four-year technical degree in Electronics (BSEET, BSEE) or Mechanics (BSMET, BSME).

• The employee must regularly lift and/or move up to 50 pounds.

• Candidate must be willing to submit to a background investigation, including for example: verification of past employment, criminal history, driving record and educational background.

• Be able to travel up to 70% of the time for work

• Possess a valid driver's license and passport (or able to obtain a passport).

• Must currently hold valid US citizenship status

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• 70% or more travel. You will be paid for travel time as well as overtime if more than 8 hours are worked a day. Travel costs will also be paid.

• Must live in drivable distance to an airport

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs Education Assistance

• Generous Parental Leave

• Mental Health resources

• Dependent Care

• Additional elected or voluntary benefit

Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations displayed above. The pay range/scale displayed above represents Baker Hughes' good faith estimate of the minimum and maximum for this position at the time of this posting and applies to the possible locations for this position. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hires, full-time salaries in some U.S. locations, not including equity or benefits. Where an applicant will ultimately fall within the pay range/scale depends on a variety of factors, including, for example, geographic work location, skillset, qualifications, internal pay alignment, level of experience, and demonstrated performance over time. Please keep in mind that the range stated above is the full base salary range for the role and does not include other forms of compensation. Your recruiter can share more about the pay range for this position during the hiring process.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.