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Technical Support Engineer Remote Jobs in Covington, KY

Private Label Staff

Senior Salesforce Specialist

Florence, KY · On-site +1

$124K - $152K/yr

... Developer to support and evolve its enterprise Salesforce ecosystem. This individual will play a ... Serve as a senior technical resource for Salesforce administration, development, and platform ...

Foth

Lead Structural Engineer

Cincinnati, OH · On-site +1

We will also consider fully remote candidates located within the United States who are willing and ... Partner with manufacturing facility personnel to support plant operations, capital projects ...

Foth

Lead Structural Engineer

Cincinnati, OH · On-site +1

We will also consider fully remote candidates located within the United States who are willing and ... Partner with manufacturing facility personnel to support plant operations, capital projects ...

Varonis

Sales Engineer

Cincinnati, OH · Remote

... supporting sales teams in complex technical environments. As a Sales Engineer, you will play a ... This is a remote position; we are seeking candidates based out of or near the Columbus or ...

Trak Group

Senior Network Engineer

Hamilton, OH · Remote

$96K - $132K/yr

Senior Network Engineer Setting/Hours: 100% Remote | Full-time Join trak group in partnering with a ... Provide technical leadership, mentoring, and training to junior engineers and support staff.

ERP Suites

AI Platform Engineer

Loveland, OH · Remote

Although the position will be remote, there might be some occasional travel to ERP Suites ... Support development teams through infrastructure reviews, deployment guidance, and technical ...

Ocean Spray

Environmental Engineer

Cincinnati, OH · On-site +1

We are open to remote candidates. In this role, the Environmental Engineer is responsible for ... Oversee and provide technical expertise for environmental systems, including wastewater treatment ...

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Covington, KY

Technical Support Engineer Remote information

See Covington, KY salary details

$36.4K

$76.7K

$116K

How much do technical support engineer remote jobs pay per year?

As of Sep 8, 2026, the average yearly pay for technical support engineer remote in Covington, KY is $76,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $95,600.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Covington, KY are hiring for Technical Support Engineer Remote jobs?

Cities near Covington, KY with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you

Senior Salesforce Developer / Remote (EST Time) / Contract

Milford, OH • Remote

Acestack
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Acestackexternal

$128K - $157K/yr

Contractor

Re-posted 5 days ago

Job description

Job Title: Senior Salesforce Developer
Location: Remote
Type: Long Term Contract – W2/C2C


Experience: 10+ Years


Former Cardinal Health Experience is  Preferred

Job Summary:

We are seeking a highly experienced Senior Salesforce Developer to lead the design, development, and implementation of scalable Salesforce solutions. The ideal candidate will bring deep technical expertise in Salesforce and a strong understanding of healthcare or pharmaceutical domains, with prior experience at Cardinal Health being a plus.

Required Skills:

  • 10+ years of total IT experience with 7+ years in Salesforce development.
  • Expertise in Apex, Visualforce, Lightning Components (Aura/LWC), SOQL, and SOSL.
  • Strong experience with Salesforce integration using REST/SOAP APIs, middleware (e.g., MuleSoft).
  • Hands-on experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
  • Solid understanding of CI/CD tools and DevOps practices in Salesforce.
  • Salesforce certifications (e.g., Platform Developer I/II, App Builder) are a plus.
  • Experience working in regulated industries (e.g., healthcare, pharma) is preferred.

Key Responsibilities:

  • Design and develop customized Salesforce solutions using Apex, Visualforce, LWC, and integrations.
  • Lead end-to-end implementation from requirement gathering to deployment and support.
  • Collaborate with cross-functional teams including business analysts, architects, and QA engineers.
  • Develop and maintain system integrations with third-party platforms (REST/SOAP APIs).
  • Ensure high performance, scalability, and reliability of Salesforce solutions.
  • Provide technical leadership and mentorship to junior developers.
  • Troubleshoot and resolve application issues and support post-deployment.
 
 
If interested, please share resume to Sanghab@acestackllc.com; Shatakshid@acestackllc.com
 
 
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About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

NJ, US

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