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Technical Support Engineer Remote Jobs in Clinton, MS

Revel Staffing

IT Support Supervisor

Jackson, MS ยท Remote

$85K - $115K/hr

... technical teams. Key Responsibilities * Lead, coach, and develop a remote team of IT training and application support specialists * Assign workloads, manage schedules, establish priorities, and ...

SmartIPlace

Azure Engineer[100% Remote]

Jackson, MS ยท Remote

$54 - $74/hr

Azure Engineer Location: Jackson, MS 3920 (100% Remote) Interview Type: MS Teams interview Contract Start Date 2/16/2026 Contract End Date 2/28/2031 Position Description and Job Skill Set * This ...

MAT Holdings, Inc

Technical Trainer

Jackson, MS ยท On-site +1

$28.25 - $37.75/hr

We're experts in engineering, manufacturing, quality assurance, logistics and distribution ... Wellness Programs, including fitness reimbursements and mental health support * Health Savings ...

Noblesoft Technologies

SME Azure Data Engineer

Jackson, MS ยท Remote

$117K - $140K/yr

Jackson, MS 39211 - Remote Duration: 5 years Bachelor's degree required Position Description ... Design, build, and maintain Azure-based data pipelines using Synapse Analytics to support MSIS and ...

Accord Technologies Inc.

Senior Azure Data engineer

Jackson, MS ยท Remote

$117K - $140K/yr

Jackson, MS (Remote) Duration: 60 months Position type: Contract . and Qualifications: Design ... support MSIS and related education systems. ๏‚ท Develop and optimize ETL/ELT processes to ingest ...

micro1 AI

Senior Database Reliability Engineer

Jackson, MS ยท Remote

$220K - $260K/yr

You will leverage your deep technical expertise to drive database reliability, high availability ... remote team. Preferred Qualifications: โ€ข Experience supporting data platforms, analytics ...

ABB

Commercial Proposal Engineer

Crystal Springs, MS ยท Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Danaher

Field Service Engineer - Jackson, MS

Jackson, MS ยท Remote

$34 - $38/hr

... and supporting long-term retention * A technical college major such as biomed, engineering, or ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Clinton, MS

Technical Support Engineer Remote information

See Clinton, MS salary details

$32.5K

$68.5K

$103.5K

How much do technical support engineer remote jobs pay per year?

As of Sep 8, 2026, the average yearly pay for technical support engineer remote in Clinton, MS is $68,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $85,300.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What cities near Clinton, MS are hiring for Technical Support Engineer Remote jobs?

Cities near Clinton, MS with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Clinton, MS as of August 2026, with employment types broken down into 98% Full Time, and 2% Temporary. Highlights an 100% Remote job distribution, with an average salary of $68,455 per year, or $32.9 per hour.

Technical Sales Manager, Reliability Solutions - Southeast

UE Systems Inc

Jackson, MS โ€ข On-site, Remote

$90K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Location: United States - Remote (field-based; approximately 50-75% travel)
Reports To: Director of Sales - North America & Europe
Compensation: $90,000 - $130,000 USD annual base salary plus target incentive
Who We Are
At UE Systems we believe that every person, regardless of their industry, company size, experience, or budget, should have the tools and support to help their facilities operate more efficiently, reliably, and safely. We do this by providing a portfolio of ultrasound solutions designed to be versatile and simple to use.
Since 1973, we have helped thousands of customers across the world prevent equipment failures, identify energy losses, and return home safe to their families. We are continuing to grow as we build a more disciplined, globally connected operating system to support our customers and our next stage of growth.
About the Role
We are seeking a technically credible, hunter-minded Reliability Sales Manager to rebuild and grow UE Systems' presence across the Southeast. This person will own the territory, create new pipeline, expand strategic customer relationships, and help maintenance and reliability teams translate ultrasound technology into measurable improvements in uptime, safety, energy efficiency, and asset performance.
This role is ideal for a field-based seller who understands industrial maintenance and reliability, enjoys opening new accounts, and can move comfortably from the plant floor to the executive conference room. The strongest candidates will combine disciplined territory management with the technical confidence to conduct discovery, demonstrate solutions, and build a credible business case for change.
As the Reliability Sales Manager - Southeast, you will be accountable for the full commercial cycle within your assigned territory: territory planning, prospecting, customer discovery, demonstrations, solution design, proposals, forecasting, closing, implementation support, and long-term account development. You will work closely with Sales Leadership, Marketing, Training, Inside Sales, and technical resources to deliver a consistent customer experience and profitable growth. Ideally this position will be based in the AL-MS-LA area in order to service the Southeast Region.
Our People
They Own Their Day: We do not micro-manage. Our team understands the outcome, makes disciplined decisions, and communicates early when priorities, risks, or constraints change.
They Believe in a Team Approach: No one is expected to be a master of everything. We rely on each other, bring different strengths to the table, and build better systems together.
They Always Look Through a Customer Lens: Every process we build should make it easier to serve the customer accurately, reliably, and on time.
Your Impact
  • Own and execute a Southeast territory plan that increases qualified pipeline, new-logo wins, revenue, and long-term account value.
  • Prospect consistently across priority industrial markets and re-engage inactive or underpenetrated accounts using structured account plans and targeted outreach.
  • Lead consultative discovery with maintenance, reliability, operations, engineering, energy, and EHS stakeholders to identify failure modes, operational risks, and economic impact.
  • Translate customer needs into practical ultrasound solutions spanning hardware, software, training, and services; position ultrasound appropriately within a broader predictive-maintenance program.
  • Conduct onsite evaluations, product demonstrations, proof-of-value engagements, and customer presentations that establish technical credibility and advance opportunities.
  • Develop business cases and proposals that quantify value through avoided downtime, improved lubrication practices, energy-loss reduction, safer inspections, and stronger asset reliability.
  • Manage opportunities end-to-end from qualification through close, maintaining accurate next steps, opportunity values, close dates, and forecasts in HubSpot or the designated CRM.
  • Build relationships across customer organizations, including technicians, reliability engineers, maintenance leaders, plant managers, procurement, finance, and executive sponsors.
  • Partner with Marketing, Training, Inside Sales, Operations, and technical specialists to accelerate customer response, adoption, and expansion.
  • Represent UE Systems at customer sites, industry events, workshops, and professional associations while gathering competitive intelligence and voice-of-customer feedback.
  • Follow all customer-site safety requirements, PPE standards, and UE Systems policies while maintaining a professional, solutions-first approach.
  • Travel regularly throughout the territory, with approximately 50-75% travel depending on customer demand and territory development needs.
Your Experience
  • 5+ years of experience supporting, servicing, or leading maintenance, reliability, predictive maintenance, condition-monitoring, or related plant operations within manufacturing or another asset-intensive environment.
  • Working knowledge of preventive and predictive maintenance practices, condition-based monitoring, rotating equipment, and common industrial failure modes.
  • Experience with one or more reliability or condition-monitoring technologies, such as ultrasound, vibration analysis, infrared thermography, oil analysis, motor testing, or precision alignment.
  • Ability to communicate technical concepts clearly and translate reliability opportunities into operational and financial value for plant-floor, management, and executive audiences.
  • Valid driver's license and ability to travel up to 75% within the assigned territory while meeting customer-site safety and access requirements.
  • Bachelor's degree in engineering, industrial technology, business, or a related discipline, or equivalent relevant professional experience.
Nice to Have
  • Experience in industrial B2B, technical, consultative, or solution sales, preferably serving manufacturing, maintenance, engineering, or reliability organizations.
  • Demonstrated ability to develop customer relationships, identify opportunities, manage multiple stakeholders, and influence technical and commercial decisions.
  • Experience conducting customer discovery, technical demonstrations, presentations, or introductory product and application training in industrial environments.
  • Familiarity with commercial disciplines such as opportunity qualification, value-based selling, negotiation, account planning, CRM management, pipeline analysis, and forecasting.
  • Experience selling reliability-focused hardware, software, training, or services into manufacturing, utilities, food and beverage, pharmaceutical, chemical, pulp and paper, or other asset-intensive industries.
  • Ultrasound Level I or II certification, CMRP, CRL, or relevant certification in vibration analysis, infrared thermography, lubrication, motor testing, or precision maintenance.
  • Practical experience applying reliability methods such as asset criticality, root-cause analysis, FMEA, Pareto analysis, defect elimination, or failure-elimination planning.
  • Established relationships within the Northeast industrial maintenance, reliability, or manufacturing community.
  • Experience using HubSpot, Microsoft Dynamics, or a comparable CRM platform.

Why Join Us?
We have the typical benefits you would expect like dental, vision, and health insurance, paid time off and retirement contributions but your main interest should be to join a family as we are in the process of radically transforming our business in a way that will redefine our company and our place in the market, making this one of the most exciting times in UE Systems history. There is more opportunity than ever before for our people as we expand our business to become a world-class purpose-driven, digitally-led ultrasound solution provider and we need your help to achieve this.

Apply