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Technical Support Engineer Remote Jobs in Boise, ID

H R PUNDITS INC

Senior AI/ML Engineer

Boise, ID · Remote

$130K/yr

Remote 10+ years in AI/ML or Data Engineering (healthcare domain preferred) to design, benchmark ... This role focuses on building high-performance pipelines and evaluating AI models to support ...

Circle

Manager, Software Engineering

Boise, ID · Remote

$195K - $257K/yr

Provide technical and architectural direction for the development, design, integration, testing ... You have experience managing remote teams * The ability to thrive on a fast pace environment with ...

Trilyon, Inc.

AI Architect - Remote

Boise, ID · Remote

... Technical Writing, and Digital Transformation. We partner with top companies to deliver high ... Support ALM processes using GitHub or Azure DevOps for Power Platform solutions. * Troubleshoot and ...

GFT.

OE Transmission Line Engineers

Boise, ID · On-site +1

$100K - $140K/yr

GFT is seeking an OE Transmission Line Engineer to join our Power Business Group! If you are in ... However for the right candiate, this would be a remote position. Joining the power team at GFT ...

Stantec

Facility Assessor/Inspector (Remote)

Boise, ID · On-site +1

$77K - $112K/yr

We draw from more than 20 technical specialties around the globe and are committed to fostering an ... Degree in architecture, engineering, construction management, or other applicable field * Master ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Boise, ID

Technical Support Engineer Remote information

See Boise, ID salary details

$35.7K

$75.2K

$113.7K

How much do technical support engineer remote jobs pay per year?

As of Aug 12, 2026, the average yearly pay for technical support engineer remote in Boise, ID is $75,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $93,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are popular job titles related to Technical Support Engineer Remote jobs in Boise, ID? For Technical Support Engineer Remote jobs in Boise, ID, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Boise, ID look for? The top searched job categories for Technical Support Engineer Remote jobs in Boise, ID are:
What cities near Boise, ID are hiring for Technical Support Engineer Remote jobs? Cities near Boise, ID with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Boise, ID as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $75,220 per year, or $36.2 per hour.

Digital Chemistry Specialist - Remote

micro1 AI

Nampa, ID • Remote

$90 - $120/hr

Part-time

Posted 15 days ago

Job description

Role Title: Bioinformatics Scientist


Role Type: Contractor


Location: Remote


micro1 is engaging Bioinformatics Scientists to contribute their specialized expertise to a customer's innovative project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Analyze complex datasets related to medicinal chemistry using advanced bioinformatics methodologies.
  2. Provide detailed scientific input and content to support the development and training of AI models.
  3. Curate, annotate, and validate datasets relevant to drug discovery and molecular analysis.
  4. Evaluate and synthesize findings from biological, chemical, and clinical data sources.
  5. Offer subject matter expertise on experimental design and data interpretation within medicinal chemistry.
  6. Assess AI-generated outputs for scientific accuracy, relevance, and reliability.
  7. Deliver comprehensive written feedback and actionable recommendations for model improvement.


Preferred Qualifications

  1. Advanced degree (e.g., PhD or MSc) in Bioinformatics, Computational Biology, Medicinal Chemistry, or a related discipline.
  2. In-depth knowledge of medicinal chemistry concepts, including structure-activity relationships and drug design principles.
  3. Demonstrated experience in handling and interpreting large-scale omics or cheminformatics datasets.
  4. Familiarity with software tools, databases, and programming languages commonly used in bioinformatics (e.g., Python, R, RDKit, KNIME).
  5. Strong scientific communication skills, with the ability to clearly articulate complex ideas and technical concepts.
  6. Proven track record of contributing to research projects at the intersection of biology, chemistry, and data science.
  7. Experience collaborating in multidisciplinary or remote project environments is advantageous.

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