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Technical Support Engineer Level 3 Jobs in Reno, NV

ACCO Engineered Systems

Project Engineer

Sparks, NV · On-site

Leverage standard engineering technologies to provide technical support, participate in design ... Progression from Project Engineer I to Project Engineer II, III, or a Senior role is based on ...

ACCO Engineered Systems

Project Engineer

Sparks, NV · On-site

Leverage standard engineering technologies to provide technical support, participate in design ... Progression from Project Engineer I to Project Engineer II, III, or a Senior role is based on ...

ClifyX

Network Engineer

Sparks, NV · On-site

Responsibilities : • Troubleshooting Level 3 and advanced network issues and performing call ... Required : • Expert in implementing, and support Cisco SDA (DNA Center, Client integration ...

McCarl's Technical Services

Senior Process Engineer

Reno, NV · On-site

$103K - $134K/yr

Provide technical support for construction or operating sites, as needed.Monitor and report as required on the status of process engineering and safety projects.Effectively communicate and project ...

McCarl's Technical Services

Senior Process Engineer

Reno, NV · On-site

$103K - $134K/yr

Provide technical support for construction or operating sites, as needed. * Monitor and report as required on the status of process engineering and safety projects. * Effectively communicate and ...

McCarl's Technical Services

Senior Process Engineer

Reno, NV · On-site

$103K - $134K/yr

Provide technical support for construction or operating sites, as needed. * Monitor and report as required on the status of process engineering and safety projects. * Effectively communicate and ...

Amperesand

IT Support Specialist-III

Reno, NV · On-site

$75K - $105K/yr

Provide onsite technical support for desktops, laptops, printers, mobile devices, and peripherals ... * 3+ years of experience in a helpdesk, desktop support, or similar IT support role * Working ...

1 Click Logistics

1CL - Software Engineer I

Sparks, NV · On-site

Technical Support: Collaborate with the Customer Service Team to troubleshoot application-level ... Bachelor's degree in Computer Science, Information Systems, or a related field (or 3 years of ...

Johnson Service Group

Be Seen First

Technical Writer III (Contract)

Sparks, NV · On-site

$47.71/hr

... engineering drawings, block diagrams, wiring diagrams, schematics, and CAD models. You'll host ... level degree may substitute for experience Related experience may be considered in lieu of required ...

New

Bruce Aerospace

Mechanical Engineer

Carson City, NV · On-site

Technical Proposals & Customer Support * Assist in preparing technical proposals, engineering ... estimates, installation packages, certification documentation, and work instructions. * Review ...

1 CLICK LOGISTICS

1CL - Software Engineer I

Sparks, NV · On-site

Technical Support: Collaborate with the Customer Service Team to troubleshoot application-level ... Bachelor's degree in Computer Science, Information Systems, or a related field (or 3 years of ...

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Showing results 41-60

All JobsTechnical Support Engineer Level 3 JobsTechnical Support Engineer Level 3 Jobs in Reno, NV

Technical Support Engineer Level 3 information

See Reno, NV salary details

$37.4K

$78.8K

$119.2K

How much do technical support engineer level 3 jobs pay per year?

As of Sep 13, 2026, the average yearly pay for technical support engineer level 3 in Reno, NV is $78,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $98,200.00 per year, depending on experience, location, and employer.

What does a Technical Support Engineer Level 3 do?

A Technical Support Engineer Level 3 is a senior specialist who handles the most complex and challenging technical issues that cannot be resolved by lower-level support teams. They troubleshoot advanced technical problems, perform root cause analysis, and often work directly with product development or engineering teams to resolve critical issues. Their responsibilities may also include mentoring junior support staff, creating technical documentation, and ensuring long-term solutions for recurring problems. Level 3 engineers typically have deep expertise in their technology domain and play a key role in maintaining customer satisfaction and system reliability.

What skills and qualifications are needed to thrive as a Technical Support Engineer Level 3?

To thrive as a Technical Support Engineer Level 3, you need advanced troubleshooting abilities, in-depth knowledge of operating systems and networks, and typically a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications such as CompTIA, Microsoft, or Cisco are often required. Excellent problem-solving skills, patience, and strong communication abilities help you work effectively with both clients and internal teams. These skills ensure resolution of complex technical issues, high customer satisfaction, and efficient support operations.

What types of escalated issues does a Technical Support Engineer Level 3 typically handle, and how does this differ from lower support tiers?

As a Technical Support Engineer Level 3, you'll primarily tackle complex or unresolved technical issues that have been escalated from lower support tiers. These often involve deep-dive troubleshooting, root cause analysis, and working closely with product development or engineering teams to create long-term solutions. Unlike Level 1 or 2 support, which focuses on more routine problems or basic troubleshooting, Level 3 engineers frequently address product bugs, advanced configuration problems, and systemic failures. Your day may involve collaborating across departments, documenting critical incidents, and occasionally mentoring junior team members.

What is the difference between Technical Support Engineer Level 3 vs Technical Support Engineer Level 2?

AspectTechnical Support Engineer Level 3Technical Support Engineer Level 2
CredentialsTypically requires advanced certifications (e.g., Cisco, Microsoft)Basic to intermediate certifications
Work EnvironmentHandles complex issues, often in specialized teamsAddresses common technical problems, customer-facing
ResponsibilitiesDiagnoses advanced issues, mentors Level 1/2, escalates when neededResolves standard technical issues, provides customer support

Technical Support Engineer Level 3 focuses on complex problem resolution, advanced certifications, and mentoring, whereas Level 2 handles more routine issues with less specialization. Level 3 roles often require deeper technical knowledge and experience.

Infographic showing various Technical Support Engineer Level 3 job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $78,800 per year, or $37.9 per hour.

Senior Electrical Engineer

Reno, NV • On-site

McCarl's Technical Services
See more jobs at McCarl's Technical Servicesexternal

$107K - $139K/yr

Full-time

Re-posted 25 days ago

Job description

General Purpose:
The Senior Electrical Engineer is responsible for leading the electrical engineering and design of heavy industrial projects across the power, chemical, metals, and oil & gas sectors. The Senior Electrical Engineer ensures engineering deliverables are technically sound, consistent with established standards, and aligned with project schedule, cost, and MTS standards for safety, quality, and efficiency. Sr. Electrical Engineers may individually contribute to a project or may be asked to lead a team of engineers and designers on a project basis.
Essential Duties and Responsibilities:
  • Manage the creation of electrical and control deliverables (single line diagrams, lighting plans, panel layout drawings, I/O list, cause & effect matrix, etc.).
  • Review and advise on P&ID design as it relates to electrical and control discipline items.
  • Working knowledge of HMI, SCADA, DCS, PLCs, and ladder logic in modern and legacy systems.
  • Effective cross-discipline and cross-department communication and coordination.
  • Advise on design principles and standards.
  • Provide technical oversight, mentorship, and peer review to engineering staff.
  • Provides technical support on construction or operating sites, as needed.
  • Work on multiple projects on a continuous basis.
  • Ability to safely visit sites to walk down scope and meet with internal and external stakeholders.
  • Provide cost estimating support for electrical/instrumentation proposals (hours, quantities, etc.).
  • Participate in the recruitment, selection, onboarding, and professional development of team personnel.
  • Monitor and report weekly on the status of current design projects.
  • Communicates technical information effectively with clients, subcontractors, and vendors.
  • Effectively communicate and project the principles of the Talent Advantaged Roadmap.
  • Perform other duties as assigned by manager/supervisor.

Qualifications:
  • Bachelor's degree in Electrical Engineering or related discipline with 8+ years of experience in heavy industry design and construction.
  • Professional Engineer license is preferred.
  • Display a working knowledge of industry standard design practices and phased engineering delivery.
  • Understanding of design codes and standards (ATEX, UL, IEEE, ASCE, ACI, AISC, IBC, NEC, NFPA, etc.) and industry best practices.
  • Demonstrate effective interpersonal skills with all levels in the company.
  • Ability to effectively communicate technical information.
  • Ability to attain and promote good customer relationships (both internal and external).
  • Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
  • Basic computer skills in Microsoft Word with intermediate skills in Excel and Outlook.
  • Ability to safely visit sites to walk down scope and meet with internal and external stakeholders.
  • Possess (or ability to obtain) OSHA 30.

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