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Technical Support Engineer Latin America Jobs (NOW HIRING)

Pepperl+Fuchs

Technical Support Engineer

Houston, TX · On-site

Pepperl + Fuchs: Technical Support Engineer Location : Katy, Texas Type: Full Time Schedule: 8am - 5pm Hybrid Schedule (3 day in Office and 2 days remote) Salary Range : Competitive Benefits

pepperlfuchs

Technical Support Engineer

Houston, TX · Hybrid

Pepperl + Fuchs: Technical Support Engineer Location : Katy, Texas Type: Full Time Schedule: 8am - 5pm Hybrid Schedule (3 day in Office and 2 days remote) Salary Range : Competitive Benefits

Volvo Car USA

Technical Support Engineer,

Ridgeville, SC · On-site

$73K - $136K/yr

Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...

Wise

Technical Support Engineer

Austin, TX · On-site

We are looking for a Technical Support Engineer to join our Integration Success Team and scale our servicing capabilities for the Wise Platform in North America. You will be part of a global, 24/5 ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Vivotek USA Inc

Technical Support Engineer

San Jose, CA

$60K - $70K/yr

Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Qualys

Technical Support Engineer

Raleigh, NC

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly ...

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All JobsTechnical Support Engineer Latin America Jobs

Technical Support Engineer Latin America information

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$37.5K

$79K

$119.5K

How much do technical support engineer latin america jobs pay per year?

As of Jun 12, 2026, the average yearly pay for technical support engineer latin america in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by a Technical Support Engineer in the Latin America region?

Technical Support Engineers in Latin America often encounter challenges related to language diversity, time zone differences, and varying levels of technology adoption among clients. Adapting communication to suit both technical and non-technical users, and managing support requests in both Spanish and Portuguese, can be demanding but rewarding. Additionally, engineers must be proactive in staying updated with regional regulations and local infrastructure to provide effective solutions. Collaborating closely with global teams and local stakeholders is essential for success and career growth in this role.

What is the difference between Technical Support Engineer Latin America vs Technical Support Specialist Latin America?

AspectTechnical Support Engineer Latin AmericaTechnical Support Specialist Latin America
CredentialsTypically requires a degree in IT, Computer Science, or related fields; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on engineering or technical degrees
Work EnvironmentEngages in troubleshooting complex technical issues, often involving hardware and software diagnosticsHandles routine customer inquiries, basic troubleshooting, and issue resolution
Employer & Industry UsageCommon in tech companies, hardware/software vendors, and enterprise IT supportFound in customer service centers, software companies, and hardware providers

The main difference is that Technical Support Engineers Latin America focus on resolving complex technical problems and often require more technical credentials, while Technical Support Specialists Latin America handle more routine support tasks. Both roles are essential in the tech support ecosystem and share overlapping skills and work environments.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Latin America, and why are they important?

To thrive as a Technical Support Engineer Latin America, you need strong troubleshooting abilities, fluency in Spanish and English, and a background in information technology or related fields. Familiarity with ticketing systems, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly beneficial. Excellent communication, problem-solving, and cultural sensitivity are essential soft skills for building rapport and resolving complex issues for diverse clients. These skills ensure timely and effective technical support, customer satisfaction, and smooth collaboration across regional and global teams.

What does a Technical Support Engineer for Latin America do?

A Technical Support Engineer for Latin America provides technical assistance and troubleshooting for products or services to customers in Latin American countries. They resolve customer issues via phone, email, or chat, often in both Spanish and English, and may escalate complex problems to higher-level engineers. Their role also includes documenting solutions, providing feedback to product teams, and ensuring customer satisfaction. Strong communication skills and cultural understanding are essential for supporting a diverse client base in the region.
Chore-Time Latin America Area Technical Service Manager

Chore-Time Latin America Area Technical Service Manager

CTB

Milford, IN • On-site

$93K - $93K/yr

Full-time

Posted 29 days ago

Job description

Job Description
Job Title
Business Unit
Department
Reports To
Area Technical Service Manager Latin America
Chore-Time
Service
Latin America Regional Sales Manager
BU Location
BU Acceptance
Approved By:
Date Approved
Milford, IN
Christina Streit
Overall, Purpose: Why the Job Exists & What You Will Do:
As the Area Technical Service Manager, you will provide technical support, training, and assistance to distributors, integrators, and end users within Latin America for all Chore-Time equipment ensuring exceptional customer satisfaction. These activities will be in the form of farm and office visits, customer meetings and presentations, virtual meetings, and telephone calls. Travel with distributors into rural areas of Latin America will be required.
Essential Job Functions & Expected Outcomes: Your Accountabilities in the Role
  1. Prepare and provide training and education for growers, integrators, and distributors on the full Chore-Time product line.
  2. Provide phone, virtual, and field technical support for distributors and end-users.
  3. Conduct seminars and specialized schools for Chore-Time products and maintain product manuals and training materials.
  4. Support the sales and engineering team by conducting new product introductions and testing, onsite training, and follow-up service.
  5. Partner with distributors to provide warranty support for Chore-Time products.
  6. Complete necessary warranty and product failure documentation and reporting ensuring information is recorded efficiently and accurately.
  7. Maintain detailed after visit records documenting work completed, recommendations made, and commitments from all parties involved.
  8. Attend trade shows, events, and other networking functions to support distributors and represent the Chore-Time brand.

The job criteria may include other duties, responsibilities and activities, which may change or be assigned at any item with or without notice.
Position Requirements:
  1. Education: Bachelor's Degree in a technical field is preferred or 4 years of management experience in related job market. Education that includes a study abroad program is a plus.
  2. Experience: Technical and/or customer service experience in troubleshooting, diagnostics, and product repair. Background in agricultural technology and systems is a plus. Some experience with international travel, especially to Latin America is preferred.
  3. Functional Skills: Ability to manage and deescalate conflict. Strong organization skills; ability to understand or learn circuitry, computer networking, and local network setup; electronic, electrical, and ventilation controls experience a plus; solid mechanical aptitude that is detailed and analytical needed.
  4. Technology Aptitude/Skills: Experience with Microsoft Office; some knowledge of communications - based computer software, apps, and server installations. Ability to use technology for onsite and virtual training and problem solving.
  5. Communication Skills: Verbal and written communication skills in English and Spanish required. Ability to train and help others with mechanical problems.
  6. Leadership/Behaviors: Collaborative; Ability to listen to ideas and implement the best enhancements; Ability to deescalate conflict and address issue at hand. Quick learner; high-energy and self-driven; Must be positive and able to conceptualize and initiate projects effectively; Versatility and flexibility are key to multitasking across projects and issues.
  7. Culture Match Behaviors: Casual, informal environment that encourages cross-functional dialogue and strives for excellence in all things.

Core Values that Apply to All Positions:
  • Integrity in all things
  • Customers are why we exist
  • Profitability is a must

  • Excellence in all we do
  • People make the difference

Equipment Used:
  • Laptop PC
  • Voltage meter/earth to ground meters
  • Common hand tools and power tools
  • Common electrical hand tools

Physical Requirements to Perform Essential Functions:
  • Ability to sit and operate motorized equipment as needed for the role
  • Ability to use hands and fingers to operate hand tools/equipment and machinery as needed throughout the day
  • Ability to stand for up to 7+ hours a day
  • Ability to operate keyboard and view computer screen for up to 2+ hours per day
  • Ability to write ideas/information in a logical flow for 2+ hours per day
  • Cognitive and reasoning ability to read, review and interpret work orders or processes on a frequent basis
  • Ability to read and respond on an on-going basis daily due to nature of the work
  • Ability to talk and communicate with others via phone, in-person, and computer on-going
  • Ability to listen to others, problem-solve, and respond accordingly throughout the day
  • Ability to stand, sit, walk, bend, reach, stoop, squat, kneel, climb, crouch, twist, push, pull, and carry items frequently
  • Lift up to 50 lbs.

Environmental Conditions & Travel:
  • The employee could be exposed to a manufacturing/construction environment where the noise level is moderate to high and personal protective equipment such as hard hats, safety glasses, ear plugs, and steel toed shoes could be required when working on specific jobs or locations.
  • This position may face exposure to some high-heat areas, variances in temperature, exposure to smells, fumes, working around mechanical parts.
  • Travel: Position will require up to 50% international travel into the Latin American Market. Traveling within the USA during training, and periodically, thereafter will also be required.

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