ZipRecruiter

Log In

1

Technical Support Devops Jobs (NOW HIRING)

10Beauty

Technical Support Engineer

Burlington, MA · On-site

$100K - $115K/yr

Partner cross-functionally with Engineering, Product, Operations, and Field Service teams to ... in technical support, support engineering, technical operations, or customer-facing engineering ...

Podium

Technical Support Engineer

Lehi, UT · On-site

The Technical Support Engineer is a critically important role for Podium as we continually develop products and scale our customer service offerings. Sitting within our engineering department, your ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Atlanta, GA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Jobgether

Improve developer self-service , helping make technical documentation and integration guidance ... support operations. * Collaborate cross-functionally with engineering, sales, and other teams to ...

Zoomcar

Technical Support Engineer

Sunnyvale, CA · On-site

$80 - $100/hr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Ordr

Technical Support Engineer (TSE)

$120K - $130K/yr

About the Role ORDR is seeking a highly experienced Technical Support Engineer (6+ years) to ... DevOps, or similar roles supporting production environments. Strong enterprise networking ...

Order.co

Technical Support Engineer

Manhattan, NY · On-site

$80 - $100/hr

Technical Support Engineer Order.co New York, New York, United States About this position At Leverage, we're transforming supply chain operations for mid-market industrial manufacturers. Our platform ...

New

TensorWave

Technical Support Engineer

Las Vegas, NV · On-site

... Technical Support Engineer to join it. Our customers are not filing tickets about forgotten ... Our global operations center catches and handles what the runbooks cover, around the clock ...

Wellfit Technologies

Support Developer

Irving, TX · Hybrid

$105K - $120K/yr

The Support Developer will play a crucial role in resolving technical issues, ensuring system ... DevOps and Engineering. The Support Developer will contribute to troubleshooting, root cause ...

Novarad Corporation

Be Seen First

Technical Support Engineer III

Provo, UT · On-site

... clinical, operational, and fiscal excellence. With a self-sustaining business model, more than ... Support Engineer III As a Technical Support Engineer III, you'll serve as one of Novarad ...

ScaleOps

Technical Support Engineer- USA

New York, NY · On-site +1

... management, is revolutionizing how DevOps teams manage their cloud-native application ... About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

You will work closely with customers and internal engineering teams to resolve complex technical issues, ensure platform stability, and support successful system deployment and operations. What You ...

AVEVA Denmark

Technical Support Engineer

Houston, TX · On-site

$80 - $100/hr

As a member of the Technical Support Team, our mission is to serve our customers with ... operational technology (OT) environments. * Familiarity with SQL, scripting languages, or developer ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsSoftware JobsSoftware Developer JobsTechnical Support Devops Jobs

Technical Support Devops information

See salary details

$14

$26

$44

How much do technical support devops jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for technical support devops in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are popular job titles related to Technical Support Devops jobs?

For Technical Support Devops jobs, the most frequently searched job titles are:

Infographic showing various Technical Support Devops job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Engineer

Burlington, MA • On-site

10Beauty
See more jobs at 10Beautyexternal

$100K - $115K/yr

Full-time

Posted 21 days ago

Job description

10Beauty is a robotics startup based in Burlington, MA. We have raised $70M from some of the leading venture and celebrity investors in the country to build the world's first fully autonomous manicure machine. We have pre-sold our first 1,000 machines to some of the most iconic brands in America, including Ulta Beauty and Nordstrom.
As of November 2025, we have launched our first robot at Ulta Beauty in Everett. We are a fast growing 50+ person organization with deep robotics experience. Come join the company who will put 'beauty robotics' on the map!
Introduction:
We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the field through remote access tools. You will partner closely with our engineering, product, and customer teams to ensure a seamless support experience and help drive continuous product improvement.
This is an ideal opportunity for someone with prior experience supporting hardware or connected devices, a passion for troubleshooting, and a customer-first mindset focused on delivering thoughtful, timely, and high-quality support experiences.
What You'll Do:
  • Serve as the first point of contact for technical support issues related to deployed robotic systems
  • Diagnose and resolve hardware, software, networking, and connectivity issues remotely
  • Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote support tools
  • Escalate complex technical issues to Level 2 support or engineering teams when necessary
  • Document issues, root causes, resolutions, and recurring trends within ticketing systems
  • Monitor system health alerts and proactively respond to operational issues
  • Partner cross-functionally with Engineering, Product, Operations, and Field Service teams to improve support processes and product reliability
  • Contribute to internal knowledge base documentation and troubleshooting guides
  • Help identify patterns in support requests and provide feedback to improve product performance and user experience
  • Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours)

What You Have:
  • 3+ years of experience in technical support, support engineering, technical operations, or customer-facing engineering roles within a hardware, robotics, IoT, embedded systems, or connected device environment
  • Proven ability to diagnose and troubleshoot both hardware and software issues in real-world production environments
  • Experience working with ticketing systems and remote support tools
  • Comfortable analyzing logs, system behavior, and technical error reports
  • Familiarity with Linux, networking fundamentals, APIs, or scripting languages is a plus
  • Strong verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users
  • Highly organized with strong attention to detail and follow-through
  • Self-starter mentality with the ability to operate effectively in a fast-paced startup environment
  • Willingness to work a Wednesday-Sunday schedule on retail hours

At 10Beauty, we consider a wide-range of factors when determining compensation, based on individual qualifications, skills, and experience. Equity and benefits are included for all full-time employees. If you believe you can contribute to our team, we invite you to apply. We appreciate diversity and welcome those who can bring fresh perspectives and skills to our team.
Salary Range
$100,000-$115,000 USD
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Thank you for considering 10Beauty!

Apply