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Technical Support Delivery Jobs (NOW HIRING)

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Technical Support

Richmond, VA

$37K - $46K/yr

Our passion is delivering technology strategies & digital solutions that assist our clients with ... 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all ...

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Deliver exceptional customer service while building strong relationships with customers and partners. * Provide on-site technical support and field service assistance as required. * Travel as needed ...

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Deliver exceptional customer service while building strong relationships with customers and partners. * Provide on-site technical support and field service assistance as required. * Travel as needed ...

Medihill

Technical Support Manager

Bensalem, PA · On-site

The Technical Support Manager will lead a team responsible for the assembly, programming, setup ... Develop and deliver training programs to ensure all team members are proficient in equipment ...

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

Deliver remote technical assistance through phone, email, web, and direct customer engagement ... Provide support for Windows Server platforms and Linux operating systems (preferably Ubuntu/CentOS)

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

Deliver remote technical assistance through phone, email, web, and direct customer engagement ... Provide support for Windows Server platforms and Linux operating systems (preferably Ubuntu/CentOS)

Halma p.l.c

Technical Support Supervisor

Orlando, FL · On-site

Deliver world-class technical support that enables customers to successfully implement, operate, and maximize the value of Ocean Optics products. Own customer inquiries and technical issues from ...

360 IT Professionals

Technical Support

Grayling, MI · On-site

$35K - $44K/yr

We make sure that we deliver performance driven products that are optimally developed as per your ... Skill in the use and support of personal computers, in the use of applicable programs and systems ...

Ocean Optics

Technical Support Supervisor

Orlando, FL · On-site

Deliver world‑class technical support that enables customers to successfully implement, operate, and maximize the value of Ocean Optics products. Own customer inquiries and technical issues from ...

Lucas Systems, Inc

Technical Support Agent

Easley, SC · On-site

Delivered. Right. For more information, visit www.lucaspos.com Who We Are The Mission - Why We ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...

Solovis

Technical Support Engineer

At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. The Technical Support Engineer ...

Solovis

Technical Support Engineer

At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. The Technical Support Engineer ...

Solovis

Technical Support Engineer

At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. The Technical Support Engineer ...

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Technical Support Delivery information

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$26

$44

How much do technical support delivery jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for technical support delivery in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are popular job titles related to Technical Support Delivery jobs?

For Technical Support Delivery jobs, the most frequently searched job titles are:

Technical Support Engineer - Deliverability

Denver, CO • On-site

Iterable
Software Development • 51 - 200 employees
Learn more about Iterableexternal

$72K - $112K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

We are looking for a Technical Support Engineer (TSE) to join our world-class Technical Support team. This role is ideal for someone who thrives at the intersection of technical problem-solving and customer impact. As a TSE, you'll develop deep expertise in the Iterable platform and the systems behind it, and serve as a key escalation point for complex issues from our frontline technical support teams. You'll collaborate closely with Support, Engineering, and Product teams to surface bugs, resolve urgent issues, improve internal tools, and support complex data requests beyond self-service capabilities.
These activities directly impact the customer experience by supporting the teams that support our users. You'll also work alongside some of the most passionate, driven, and collaborative teammates in the business.

Responsibilities:

  • Become a subject matter expert on the Iterable platform and use that knowledge to help build internal tools that support customer-facing teams.
  • Serve as an internal escalation point for high-complexity support issues and provide direct technical support to customers when escalated issues require advanced investigation.
  • Query standard and nonstandard databases to troubleshoot issues, provide data insights, and support complex workflows.
  • Collaborate closely with Engineering to support internal API integrations and custom tooling development.
  • Analyze support trends and identify opportunities to improve tooling and reduce manual work.
  • Develop or enhance internal dashboards, automation scripts, and troubleshooting utilities.
  • Document findings and contribute to the team's knowledge base.
Qualifications: 
  • 1-3 years of experience in a technical support engineering role or a similar role.
  • Proficiency in scripting or programming languages.
  • Strong understanding of APIs, including debugging with browser developer tools, Postman, or similar tools.
  • Familiarity with front-end web technologies (HTML, JavaScript, CSS), either through professional experience or a credible software development boot camp.
  • Working knowledge of DNS, SPF, DKIM, DMARC, and email deliverability concepts.
  • Passion for building internal tools, automation, and improving operational efficiency.
  • Excellent analytical and communication skills.
  • Comfortable working in a fast-paced, cross-functional environment.

Nice to Haves:

  • Familiarity with SQL (e.g., PostgreSQL or MySQL).
  • Working experience querying and troubleshooting data with Elasticsearch or similar NoSQL databases.
  • Experience with email, push, and/or SMS platforms and providers.
  • Experience with support case management platforms such as Jira or Zendesk.
  • Experience with APM tools such as Datadog.

Perks & Benefits: 

  • Paid parental leave
  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Community Impact Days
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Monthly Employee Wellness allowance 
  • Monthly Professional Development allowance 
  • Pre-tax commuter benefits
  • Complete laptop workstation

The US base salary range for this position at the start of employment is $72,000 - $112,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

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