Customer Advocate
Tampa, FL · On-site
$22/hr
We take pride in creating a culture where our people are valued, supported, and provided ... Overview The Customer Advocate support customers in resolving issues related to self-service ...
Customer Advocate
Tampa, FL · On-site
$22/hr
We take pride in creating a culture where our people are valued, supported, and provided ... Overview The Customer Advocate support customers in resolving issues related to self-service ...
Customer Advocate
Arizona City, AZ · On-site
... support via Social Media. * Knowledge of and passion for the homebuilding industry. Skills ... Technical Knowledge & Experience * MUST be able to demonstrate strong editorial judgment and ...
Customer Advocate
Arizona City, AZ · On-site
... support via Social Media. * Knowledge of and passion for the homebuilding industry. Skills ... Technical Knowledge & Experience * MUST be able to demonstrate strong editorial judgment and ...
Customer Advocate
$21/hr
Position Summary: The Customer Advocate serves as the initial point of contact for plan ... Customer Support: * Serve as the first point of contact for participants on inquiries, providing ...
Customer Advocate
$21/hr
Position Summary: The Customer Advocate serves as the initial point of contact for plan ... Customer Support: * Serve as the first point of contact for participants on inquiries, providing ...
Technical Support Supervisor
Orlando, FL · On-site
The Technical Support Lead combines deep technical expertise with coaching, operational excellence, and customer advocacy to ensure an exceptional customer experience. As a leader within the ...
Technical Support Supervisor
Orlando, FL · On-site
The Technical Support Lead combines deep technical expertise with coaching, operational excellence, and customer advocacy to ensure an exceptional customer experience. As a leader within the ...
Customer Advocate
Reston, VA · On-site
Description The Red Gate Group is seeking an experienced Customer Advocate to support the Defense ... Technical Point of Contact (TPOC), and Government management while interacting with external ...
Customer Advocate
Reston, VA · On-site
Description The Red Gate Group is seeking an experienced Customer Advocate to support the Defense ... Technical Point of Contact (TPOC), and Government management while interacting with external ...
Technical Support Supervisor
Orlando, FL · On-site
The Technical Support Lead combines deep technical expertise with coaching, operational excellence, and customer advocacy to ensure an exceptional customer experience. As a leader within the ...
Technical Support Supervisor
Orlando, FL · On-site
The Technical Support Lead combines deep technical expertise with coaching, operational excellence, and customer advocacy to ensure an exceptional customer experience. As a leader within the ...
Customer Advocate
Portland, OR · On-site
$75K - $85K/yr
Support for your Growing Family - Adoption assistance, fertility benefits (in medical plan) and ... Position Summary We are seeking a customer-focused, relationship-driven Customer Advocate to serve ...
Customer Advocate
Portland, OR · On-site
$75K - $85K/yr
Support for your Growing Family - Adoption assistance, fertility benefits (in medical plan) and ... Position Summary We are seeking a customer-focused, relationship-driven Customer Advocate to serve ...
Customer Advocate
Akron, OH · On-site
$18 - $19/hr
Training: Comprehensive 7-week orientation with full training and ongoing support * Environment ... Minimum of 1 year of experience in insurance operations, remote medical or technical related role ...
Customer Advocate
Akron, OH · On-site
$18 - $19/hr
Training: Comprehensive 7-week orientation with full training and ongoing support * Environment ... Minimum of 1 year of experience in insurance operations, remote medical or technical related role ...
Customer Advocate
Addison, TX · Hybrid
$22/hr
We take pride in creating a culture where our people are valued, supported, and provided ... Overview The Customer Advocate support customers in resolving issues related to self-service ...
Customer Advocate
Addison, TX · Hybrid
$22/hr
We take pride in creating a culture where our people are valued, supported, and provided ... Overview The Customer Advocate support customers in resolving issues related to self-service ...
Customer Advocate
Roxboro, NC · On-site
... best support for its next chapter. Summary Of Role: Advocates work directly with customers to ... understand, troubleshoot, and resolve issues across CenterEdge's product suite. In this role, you ...
Customer Advocate
Roxboro, NC · On-site
... best support for its next chapter. Summary Of Role: Advocates work directly with customers to ... understand, troubleshoot, and resolve issues across CenterEdge's product suite. In this role, you ...
Customer Advocate
Florida, NY · Remote
$19/hr
Training: Comprehensive 7-week orientation with full training and ongoing support * Environment ... Minimum of 1 year of experience in insurance operations, remote medical or technical related role ...
Customer Advocate
Florida, NY · Remote
$19/hr
Training: Comprehensive 7-week orientation with full training and ongoing support * Environment ... Minimum of 1 year of experience in insurance operations, remote medical or technical related role ...
Customer Advocate
Akron, OH · On-site
$19/hr
Training: Comprehensive 7-week orientation with full training and ongoing support * Environment ... Minimum of 1 year of experience in insurance operations, remote medical or technical related role ...
Customer Advocate
Akron, OH · On-site
$19/hr
Training: Comprehensive 7-week orientation with full training and ongoing support * Environment ... Minimum of 1 year of experience in insurance operations, remote medical or technical related role ...
Customer Advocate
Portland, OR · On-site
$75K - $85K/yr
Support for your Growing Family - Adoption assistance, fertility benefits (in medical plan) and ... Position Summary We are seeking a customer-focused, relationship-driven Customer Advocate to serve ...
Customer Advocate
Portland, OR · On-site
$75K - $85K/yr
Support for your Growing Family - Adoption assistance, fertility benefits (in medical plan) and ... Position Summary We are seeking a customer-focused, relationship-driven Customer Advocate to serve ...
Customer Advocate
Spartanburg, SC · On-site
Description Summary/Objective The Customer Advocate, Account Operations Iis responsible for ... Willing to support teammates during absenteeism for PTO or other out of office needs * Is ...
Customer Advocate
Spartanburg, SC · On-site
Description Summary/Objective The Customer Advocate, Account Operations Iis responsible for ... Willing to support teammates during absenteeism for PTO or other out of office needs * Is ...
Customer Advocate
Spartanburg, SC · On-site
Description Summary/Objective The Customer Advocate, Account Operations I is responsible for ... Willing to support teammates during absenteeism for PTO or other out of office needs * Is ...
Customer Advocate
Spartanburg, SC · On-site
Description Summary/Objective The Customer Advocate, Account Operations I is responsible for ... Willing to support teammates during absenteeism for PTO or other out of office needs * Is ...
... customer advocate and recommends and implements client feedback that influences and supports ... Excellent verbal and written communication skills, with the ability to explain technical concepts ...
... customer advocate and recommends and implements client feedback that influences and supports ... Excellent verbal and written communication skills, with the ability to explain technical concepts ...
... customer advocate and recommends and implements client feedback that influences and supports ... Excellent verbal and written communication skills, with the ability to explain technical concepts ...
... customer advocate and recommends and implements client feedback that influences and supports ... Excellent verbal and written communication skills, with the ability to explain technical concepts ...
... customer advocate and recommends and implements client feedback that influences and supports ... Excellent verbal and written communication skills, with the ability to explain technical concepts ...
... customer advocate and recommends and implements client feedback that influences and supports ... Excellent verbal and written communication skills, with the ability to explain technical concepts ...
Customer Advocate
Erie, PA · On-site
$19/hr
Training: Comprehensive 7-week orientation with full training and ongoing support * Environment ... Minimum of 1 year of experience in insurance operations, remote medical or technical related role ...
Customer Advocate
Erie, PA · On-site
$19/hr
Training: Comprehensive 7-week orientation with full training and ongoing support * Environment ... Minimum of 1 year of experience in insurance operations, remote medical or technical related role ...
... customer advocate and recommends and implements client feedback that influences and supports ... Excellent verbal and written communication skills, with the ability to explain technical concepts ...
... customer advocate and recommends and implements client feedback that influences and supports ... Excellent verbal and written communication skills, with the ability to explain technical concepts ...
Technical Support Customer Advocate information
See salary details
$10.82 - $12.54
13% of jobs
$13.53 is the 25th percentile. Wages below this are outliers.
$12.54 - $14.27
22% of jobs
$14.27 - $16
10% of jobs
The median wage is $16.66 / hr.
$16 - $17.72
14% of jobs
$17.72 - $19.45
9% of jobs
$21.18 is the 75th percentile. Wages above this are outliers.
$19.45 - $21.18
7% of jobs
$21.18 - $22.90
6% of jobs
$22.90 - $24.63
6% of jobs
$24.63 - $26.35
5% of jobs
$26.35 - $28.08
4% of jobs
$28.08 - $29.81
3% of jobs
$10
$18
$29
How much do technical support customer advocate jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for technical support customer advocate in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $22.12 per hour, depending on experience, location, and employer.
What cities are hiring for Technical Support Customer Advocate jobs?
Cities with the most Technical Support Customer Advocate job openings:
What states have the most Technical Support Customer Advocate jobs?
States with the most job openings for Technical Support Customer Advocate jobs include:
What are popular job titles related to Technical Support Customer Advocate jobs?
For Technical Support Customer Advocate jobs, the most frequently searched job titles are:
Customer Advocate
Tampa, FL • On-site
Southern Glazer's Wine and Spirits
• Beverage Manufacturing • 10K+ employees10,000+ employees
$22/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Southern Glazer's Wine & Spirits rating
7.4
Based on 164 frontline employees who took The Breakroom Quiz
Job description
What You Need To Know
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As North America's largest total beverage distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
Southern Glazer's is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.
Compensation begins at $18/hr, after 6 months there is a $1 increase to $19/hr, then every 6 month a $.50 increase until reaching $22/hr - increases all performance based.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
The training period is in office full time (60 days). After this period, this is a hybrid role which consists of working remotely (3 days) and in our office (2 days) each week - this is subject to business needs.
Overview
The Customer Advocate support customers in resolving issues related to self-service experience. Ultimately, the goal is to provide the highest customer satisfaction by providing better visibility and faster resolution of customer-related issues.
Primary Responsibilities
Minimum Qualifications
Physical Demands
EEO Statement
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at NationalTA@sgws.com
#LI-SE1
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As North America's largest total beverage distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
Southern Glazer's is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.
Compensation begins at $18/hr, after 6 months there is a $1 increase to $19/hr, then every 6 month a $.50 increase until reaching $22/hr - increases all performance based.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
The training period is in office full time (60 days). After this period, this is a hybrid role which consists of working remotely (3 days) and in our office (2 days) each week - this is subject to business needs.
Overview
The Customer Advocate support customers in resolving issues related to self-service experience. Ultimately, the goal is to provide the highest customer satisfaction by providing better visibility and faster resolution of customer-related issues.
Primary Responsibilities
- Navigate customers through the process of submitting an order through the self-service portal
- Answer inquiries regarding customers' accounts
- Keypunch supplier and sample withdrawals
- Electronic imaging
- Research shortage and miss-shipped claims
- Process/enter orders and pick-ups
- Handle calls from customer service queue
- Process winery direct orders
- Scan and index customer credit files into the imaging system
- Add partners, drop partners, self-incorporated accounts and inactive systems.
- Identify outdated, obsolete and duplicate documents from customer files
- Handle all salespersons changes at the beginning of each month
- Research returned mail with an incorrect address and make the necessary corrections
- Handle delivery claims and logs (shortage claims, miss ships, etc.)
- Pull faxes and invoices off the printer and distribute them to appropriate desks. Communicate with the sales force, customers and A/R
- Perform the job in accordance with company and departmental policies and procedures
- Perform other related duties as assigned
Minimum Qualifications
- High school diploma or equivalency plus 1 year of experience
- Knowledge with Generally Accepted Accounting Principles (GAAP), federal regulatory guidelines, and organizational objectives
- Proficiency using Microsoft Excel spreadsheets in creating pivot tables, develop charts, and complex formulas
Physical Demands
- Physical demands with activity or condition existing a considerable amount of time include sitting and typing/keyboarding using a computer (i.e., keyboard, mouse, and monitor) or calculator
- Physical demands with activity or condition existing an occasional to the rare amount of time include walking, carrying, reaching, standing, and stooping
- May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
EEO Statement
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at NationalTA@sgws.com
#LI-SE1
What Southern Glazer's Wine & Spirits employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Southern Glazer’s Wine & Spirits
Sourced by ZipRecruiter
Industry
Beverage manufacturing
Company size
10,000+ Employees
Headquarters location
Miami, FL, US
Year founded
1968