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Technical Support Chromatography Jobs (NOW HIRING)

$96K - $98K/yr

For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available ... Liquid Chromatography Mass Spectrometry instrumentation. You'll be the face of Shimadzu ...

The Supervisor - Gas Chromatography is responsible for the day-to-day execution and performance of ... Secondary Roles & Responsibilities 1. Technical Support & Oversight * Maintain working knowledge of ...

The Supervisor - Gas Chromatography is responsible for the day-to-day execution and performance of ... Secondary Roles & Responsibilities 1. Technical Support & Oversight * Maintain working knowledge of ...

Manager of Technical Service

Bellefonte, PA ยท On-site

$109K - $110K/yr

... support, or a related field -- with a track record of leading high-performing teams. * Strong technical knowledge of analytical instrumentation, chromatography, or related technologies. * Experience ...

Manager of Technical Service

Bellefonte, PA ยท On-site

$109K - $110K/yr

... support, or a related field - with a track record of leading high-performing teams. * Strong technical knowledge of analytical instrumentation, chromatography, or related technologies. * Experience ...

Assists junior members of the team as chromatography trainer and technical expert. Responsibilities : * Independently execute QC chemistry testing to support routine manufacturing activities, new ...

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How much do technical support chromatography jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for technical support chromatography in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Technical Support Chromatography specialist?

A Technical Support Chromatography specialist is a professional who provides technical assistance and troubleshooting for chromatography equipment and applications. They help customers resolve issues related to chromatographic instruments, software, and methods, ensuring optimal performance and accurate results. Their role often involves answering technical questions, guiding users on best practices, and sometimes offering training or product recommendations. These specialists typically have a background in chemistry or related sciences and work for instrument manufacturers, distributors, or scientific service providers.

What is the difference between Technical Support Chromatography vs Laboratory Technician?

AspectTechnical Support ChromatographyLaboratory Technician
CredentialsAssociate's/Bachelor's in Chemistry or related field, certifications preferredHigh school diploma or equivalent, technical training often required
Work EnvironmentLaboratories, customer sites, manufacturing facilitiesLaboratories, research centers, production plants
Industry UsagePharmaceutical, biotech, chemical industriesResearch labs, quality control, manufacturing
Job FocusSupporting chromatography equipment, troubleshooting, customer supportPerforming tests, preparing samples, recording data

While both roles work in laboratory settings within similar industries, Technical Support Chromatography focuses on supporting chromatography systems and assisting clients, whereas Laboratory Technicians perform hands-on testing and data collection. Understanding these differences helps clarify career paths and employer expectations.

What are some common challenges faced by Technical Support professionals specializing in chromatography, and how can they be addressed?

Technical Support professionals in chromatography often encounter challenges such as diagnosing complex instrument issues, interpreting varied customer data, and staying current with rapidly evolving technologies. Effective troubleshooting requires strong analytical skills and the ability to communicate technical information clearly to users with different levels of expertise. Building close collaboration with R&D, engineering, and field service teams is key to resolving issues efficiently. Regular training and participation in knowledge-sharing sessions further help in addressing these challenges and ensuring high-quality customer support.

What are the key skills and qualifications needed to thrive as a Technical Support Chromatography Specialist, and why are they important?

To thrive as a Technical Support Chromatography Specialist, you need a strong background in analytical chemistry, chromatography methods (HPLC, GC), and a relevant science degree. Familiarity with laboratory information management systems (LIMS), chromatography data systems (CDS), and certifications like ASQ or equivalent are commonly required. Excellent problem-solving skills, clear communication, and customer service orientation help you effectively address user issues and build client trust. These skills are vital for delivering timely technical solutions, maintaining instrument performance, and ensuring client satisfaction in laboratory environments.
Infographic showing various Technical Support Chromatography job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Product Manager - Gas Chromatography

Product Manager - Gas Chromatography

Shimadzu Scientific Instruments

Columbia, MD โ€ข On-site

$130K - $133K/yr

Full-time

Medical, Life, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Product Manager - GC
Location: Columbia, MD
Salary: $130,000 - $133,500 per year + Attractive performance-based incentive plan
At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.
Who are we?
Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas, and results continue to propel Shimadzu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists, and manufacturers to help better lives worldwide?
What can Shimadzu offer YOU?
  • Our Culture: A work environment that values diversity, inclusion & belonging
  • Competitive Compensation: Day 1 Benefits & Competitive Salary
  • Retirement Benefits: Matching 401K & Profit-Sharing Program
  • Professional Growth: Clear pathways for Career, Leadership, and Personal Development
  • Health Benefits: Flexible Spending/Health Savings Accounts
  • Work-Life Balance: Generous & Front-Loaded Paid Time Off Plan
  • Education: Tuition Assistance Program for both graduate and undergraduate levels
  • Insurance Perks: Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company-paid life insurance & short-term disability programs
  • Work Flexibility: Business casual Dress Attire & casual (jeans) Friday!
  • Employee Engagement: Employee Resource Groups to network, build a sense of community and enhance one's career and personal development

ADDITIONAL COMPENSATION:
    • For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.
    • For Employees who reside in Connecticut, Massachusetts, New Jersey, and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA).

Shimadzu Scientific Instruments is seeking a motivated Product Manager - GC to join our team! In this role, you will be the strategic owner of one of our most critical analytical platforms. You will manage the full product lifecycle, combining deep technical knowledge, marketing insight, and customer engagement to drive market share and customer satisfaction. You will work cross-functionally with Sales, Service, Marketing, and R&D to ensure our GC solutions remain best-in-class in performance, reliability, and support.
JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
  • Build and execute an annual business strategy for Shimadzu's GC portfolio to drive growth and revenue
  • Develop GC-focused marketing and training content for sales teams and customers
  • Support field teams with application knowledge, technical documentation, and product demonstrations
  • Engage directly with high-value GC customers to understand use cases and deliver support
  • Coordinate product launches, promotions, and competitive positioning strategies
  • Analyze market and competitor data to forecast trends and propose roadmap improvements
  • Collaborate on inventory, pricing, promotional budgets, and forecasting
  • Mentor and manage GC product specialists and coordinators supporting the product line

EDUCATION AND QUALIFICATIONS:
  • Bachelor's degree in Chemistry or related life science field; advanced degree preferred
  • 8+ years of experience with Gas Chromatography, including technical applications, troubleshooting, and field support
  • Demonstrated success in product marketing or management within the scientific instrumentation space
  • Excellent communication, presentation, and project management skills
  • Strong organizational skills and ability to lead cross-functional initiatives
  • Willingness to travel for customer visits, training, and industry events

At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.
COMPENSATION AND BENEFITS:
This is an exempt, full-time position that is eligible for benefits. For a complete listing of our benefits, including a 401K matching program and discretionary yearly contributions, please visit our website at www.ssi.shimadzu.com/jobs. Detailed information on each benefit, including providers and costs, will be provided to candidates during the final interview stage.
Shimadzu offers 10 paid vacation days, 8 paid personal days, 8 scheduled holidays, and 3 floating holidays in the first year of employment. After one year, employees are eligible for a generous short-term disability program, which complies with FMLA regulations, with the company covering 100% of the monthly premiums. Employees are insured at 100% of their salary for the first 6 weeks and 66.67% of their salary for weeks 7-12.
The starting salary range for this position is $130,000 to $133,500 annually, with compensation paid on a semi-monthly, exempt salaried basis. Additional variable compensation includes an incentive plan based on company and service performance, paid semi-annually in April and October. A discretionary year-end bonus may also be provided based on overall company performance.
Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.
EEO Statement:
Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.